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Musashino Bekkan

3.5 star property

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Restaurant
Lobby lounge
Japanese Style Deluxe Room (Shared Bathroom) | Down duvets, bed sheets
Luxury Twin Room with Tatami Aria | Down duvets, bed sheets
Front of property – evening/night

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
425-1 Miyanoshita, Hakone, Kanagawa, 250-0404
  • Hakone Open Air Museum
    ‪8 min walk‬
  • Hakone Kowakien Yunessun
    ‪15 min walk‬
  • Hakone Gora Park
    ‪17 min walk‬

Room options

View all photos for Japanese Style Premium Room

Japanese Style Premium Room | Down duvets, bed sheets

Japanese Style Premium Room

10.0 out of 10
Exceptional
(6 reviews)
  • 104 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Style Standard Room

Japanese Style Standard Room | Down duvets, bed sheets

Japanese Style Standard Room

10.0 out of 10
Exceptional
(5 reviews)
  • 59 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Style Deluxe Room (Shared Bathroom)

Japanese Style Deluxe Room (Shared Bathroom) | Down duvets, bed sheets

Japanese Style Deluxe Room (Shared Bathroom)

10.0 out of 10
Exceptional
(2 reviews)
  • 83 sq m
  • Mountain view
  • Sleeps 8
  • 8 Single Futons

View all photos for Japanese Style Superior Room

Japanese Style Superior Room | Down duvets, bed sheets

Japanese Style Superior Room

10.0 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • Mountain view
  • Sleeps 5
  • 5 Single Futons

View all photos for Luxury Twin Room with Tatami Aria

Luxury Twin Room with Tatami Aria | Down duvets, bed sheets

Luxury Twin Room with Tatami Aria

10.0 out of 10
Exceptional
(3 reviews)
  • 67 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Japanese Style Luxury Room with Open-Air Bath

Japanese Style Luxury Room with Open-Air Bath | Down duvets, bed sheets

Japanese Style Luxury Room with Open-Air Bath

10.0 out of 10
Exceptional
(7 reviews)
  • 54 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Style Standard Twin Room

Japanese Style Standard Twin Room | Down duvets, bed sheets

Japanese Style Standard Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 59 sq m
  • Sleeps 2
  • 2 Single Futons

View all photos for Japanese Style Deluxe Room

Japanese Style Deluxe Room | Down duvets, bed sheets

Japanese Style Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 95 sq m
  • Sleeps 5
  • 5 Single Futons

Similar properties

Reception

Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,571 reviews
The price is €367
10 Sept - 11 Sept
Hakone Kowakien TEN-YU

About this property

Musashino Bekkan

Ryokan with free breakfast, near Hakone Kowakien Yunessun
A bar/lounge, massage/treatment rooms and a meeting room are available at this ryokan. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and free train station pick-up. Additionally, a 24-hour front desk, a front desk safe and free train station drop-off are on-site.
Musashino Bekkan offers 20 accommodations with Hot tubs and complimentary slippers. Beds feature down duvets. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower, spring water baths, toilets with an electronic bidet and complimentary toiletries. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day. There are hot springs on site.

Our customers tell us that they can't get enough of the helpful staff at Musashino Bekkan. During your stay, you'll be within walking distance of Hakone Kowakien Yunessun. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include a front desk safe and a meeting room
  • On-site recreation includes hot springs
  • Just a 3-minute drive from Hakone Kowakien Yunessun and a few minutes from Hakone Open Air Museum
  • Free train station pick-up and train station drop-off shuttle service
Musashino Bekkan offers its guests hot springs. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

Musashino Bekkan also features spa services and a front desk safe. A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone ryokan.

Guests are served a free full breakfast.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast
  • A bar/lounge

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • In a national park

Spa

  • 24-hour public bath
  • Aromatherapy
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • 1 building
  • 6 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • In-room dining only
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Musashino Bekkan offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Musashino Bekkan Inn Hakone
Musashino Bekkan Inn
Musashino Bekkan Hakone
Musashino Bekkan
Musashino Bekkan Ryokan
Musashino Bekkan Hakone
Musashino Bekkan Ryokan Hakone

Musashino Bekkan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 347 out of 466 reviews
Rating 8 - Good. 79 out of 466 reviews
Rating 6 - Okay. 21 out of 466 reviews
Rating 4 - Poor. 12 out of 466 reviews
Rating 2 - Terrible. 7 out of 466 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Inna

Liked: Cleanliness, amenities, property conditions & facilities
Loved this place and unique experience they offer. Onsens are very relaxing. Food and presentation are amazing.
Stayed 2 nights in May 2025

10/10 Excellent

Charlie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely location pretty close to the open air museum. It has a great private and public onsen. The staffs are very friendly.
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

German

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Hayden, Phenix City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect stay for us for a night. The onsens weee beautiful, both public and private. It wasn’t too busy, so most of the public ones even ended up being private anyway. They were also all tattoo friendly. The staff was so sweet and very friendly! You could tell it was an older hotel, so some of the areas could smell a tad musty, but it was a fantastic value for the price. The rooms were large and comfortable, and the zen room was a must visit. Definitely would stay again.
Stayed 1 night in May 2025

8/10 Good

Alexander

Liked: Staff & service, property conditions & facilities
Super peaceful atmosphere with tons of private onsen, the staff was also so kind and helpful. They only issue was ants in the bed, but overlooking that it was a beautiful ryokan :)
Stayed 1 night in May 2025

6/10 Okay

Beriwan

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I would consider myself a foodie, but I had a really hard time with most of the meals. I appreciate tradition, and I think they could still present traditional food, but they are trying so hard to create upscale finicky food food it just doesn’t land. There is a lot of fish in most of the meals and so for westerners some of the flavours were quite shocking. Again, I am a foodie travelled all over Asia and I’ve tried things out out of my comfort zone, but they have to find a balance so that people who are not used to that kind of food can at least enjoy part of the meal. I would not recommend this hotel as it is in desperate need of a lot of renovations. Furniture has stains. You can see mould on the walls from the moisture, and there is a smell of dampness throughout the hotel. The Hot Springs was probably the nicest experience at the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here one night and what a fabulous, hot spring Onsen ryokan And the food was absolutely delicious for dinner and breakfast and the service was spectacular but we did not have a very good view because it was in the back but overall it was a wonderful experience so thank you and great job to the staff and the food
Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Stayed 1 night in Apr 2025

10/10 Excellent

Deborah Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent one fabulous night enjoying the private outdoor onsen and exquisite in room dining experience. This Ryokan has pickup and drop off at the train station and you will need it. The location is somewhat remote and very hilly so plan to stay on site. Perfect for couples, the Zen relaxation room is lovely also.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Tony

Beautifully decorated property, that encapsulates the Ryokan feel. Outside area is only accessible for the Onsen, which is lovely even if the train line is quite close. Traditional food with no options is as ever, an acquired taste. Rate this property highly as it is quite a special place.
Stayed 1 night in Apr 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Yuna

Stayed 1 night in Apr 2025

10/10 Excellent

Liad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, very quiet and relaxing outdoor Onsen, and traditional breakfast and dinner. Easy transportation. The hotel had free shuttle from and to train station. Excellent service
Stayed 1 night in Apr 2025

10/10 Excellent

Nayana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Wow. This was amazing. I don’t know where to even begin. The ryokan was absolutely beautiful. Yes, like some other reviews said, it was a bit dated but honestly I’m totally ok with that as it keeps the tradition alive. There were tatami floors throughout the ryokan. You are provided a yukata to go to the various onsens. It’s a smaller ryokan with perhaps around 21 rooms or so and that really keeps things intimate. The staff were so friendly and kind. Even if their English was limited, they were super helpful and used Google Translate to make communication easier. There were so many private onsens you could try that were intimate and beautiful. My partner and I loved it. We also spent way too long in the message room, there some really high end massage chairs that made it difficult to leave. The food was also next level, especially in presentation. They change your tea for the day and at night for dinner. We loved it.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. The prepared meals were foods that we wouldn't have tried on our own. Great experience overall.
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Jia ming

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Excellent stay & best ryokan experience

Incredible hospitality and ryokan experience. Very traditional and a wonderful way to experience and appreciate Japan and Japanese culture (11th time here and have done ryokan before). Extensive kaiseki and some dishes you would never find on a restaurant menu. Place is extremely clean albeit showing a bit wear - and - tear with facilities. Do book private onsen outside. 10/10
Stayed 2 nights in Mar 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is fantastic. Loved the experience and would go back again!
Stayed 1 night in Jan 2025