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Onsen Ryokan Mitake

3.5 star property

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Photo gallery for Onsen Ryokan Mitake

Hot springs
Down duvets, in-room safe, blackout curtains, free WiFi
Property grounds
Interior
Hot springs

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping

Explore the area

View in a map
937 Sengokuhara, Hakone, Kanagawa, 250-0631
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Hakone Venetian Glass Museum
    ‪10 min walk‬

Room options

View all photos for Japanese Style Room for 2 Guests

Japanese Style Room for 2 Guests | Down duvets, in-room safe, blackout curtains, free WiFi

Japanese Style Room for 2 Guests

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • Sleeps 2
  • 2 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room for 5 Guests

Japanese Style Room for 5 Guests | Down duvets, in-room safe, blackout curtains, free WiFi

Japanese Style Room for 5 Guests

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

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About this property

Onsen Ryokan Mitake

A garden, a TV in a common area and a front desk safe are available at this ryokan. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Change of towels is available on request
Onsen Ryokan Mitake offers 15 accommodations with a safe and complimentary bathrobes. Beds feature down duvets. 30-cm flat-screen televisions come with satellite channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Hakone ryokan provides complimentary wireless Internet access. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Services include massages. Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day.
During your stay at Onsen Ryokan Mitake, you're just a quick walk from Sengokuhara Susuki Prairie. Enjoy features like free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self-parking
  • Breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and a vending machine
  • Just a 2-minute drive from Pola Museum of Art and a few minutes from Ōwakudani
As a guest of Onsen Ryokan Mitake, you'll find a vending machine, a garden, and a front desk safe. Public spaces have free WiFi. The family-friendly Onsen Ryokan Mitake also features a television in common area and a water dispenser. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Hakone ryokan.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:30 AM to 9:00 AM.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,500 for adults and JPY 1,100 for children
  • Hosted evening meal available daily for a fee of JPY 5,000; reservation required
  • Tea service

Things to do

  • Games
  • Table tennis
  • TV in common areas

Family friendly

  • Children's dinnerware
  • Children's games
  • High chair
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains

Spa

  • 24-hour public bath
  • In-room massages
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Built in 100
  • Designated smoking areas
  • Genkan (entryway)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free extra futon

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 30-cm flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • In-room dining only
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • LED lighting
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9 PM

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Breakfast is not included in the breakfast rates for children ages 0-5. Breakfast for children ages 0-5 is available only by reservation and must be requested in advance of arrival.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 2500 for adults and from JPY 1100 for children
  • Hosted evening meal: JPY 5000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Onsen Ryokan Mitake Hakone

Onsen Mitake Hakone

Onsen Mitake

Onsen Ryokan Mitake Ryokan

Onsen Ryokan Mitake Hakone

Onsen Ryokan Mitake Ryokan Hakone

Onsen Ryokan Mitake Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 35 out of 58 reviews
Rating 8 - Good. 15 out of 58 reviews
Rating 6 - Okay. 6 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 0 out of 58 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Carolyne

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay with my husband, 16 and 18 year old girls. Very clean and lovely hospitality. Yes, it has an older appearance, but it’s part of the charm. The room was perfect for the 4 of us and we really enjoyed learning more about Japanese traditions by wearing the ukata robes, using the onsen, sleeping on the futons, and indulging in the dinner and breakfast. We also loved the 17 year old cat that wears an insulated and hooded vest.
Stayed 1 night in Feb 2026

4/10 Poor

Kaitlin

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
The food wasn't good and the facilities weren't clean or well kept up. The staff was nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at an authentic old school ryokan. The staff was lovely and worked hard to make our stay pleasant. They have a special greeter named Milk who added to the charm. I slept well on the traditional mats. It was right by the bus stop so easy to find. The establishment has well worn aged charm that suited us.
Stayed 1 night in Dec 2025

10/10 Excellent

Shih

This is a classical Japanese family operated hotel with friendly service. Room is big, but because the building is a little older, you can occasionally hear someone next door if they slide the door hard.
Stayed 1 night in Dec 2025

10/10 Excellent

SON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great overnight stay here. It was so wonderful to experience a traditional Japanese Ryokan. The room had a great set up with tatami mats and sliding doors. Each night the staff came in and set up our futons for bed and in the morning, come in to put them away and served us breakfast. The breakfast was delicious and had so many delicious dishes that we were so full we didn't eat lunch. The onsen bath house was also the main reason we stayed here. They had a public bath and 2 private onsens for us to use. It was an amazing experience to bath in the onsen and to stay overnight experiencing a traditional Japanese Ryokan!
Stayed 1 night in Oct 2025

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private onsens were nice. I didnt realize you had to book the dinner and breakfast in advance.
Stayed 1 night in Oct 2025

10/10 Excellent

Austin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our best stay in all of Japan. A truly authentic experience with an amazing lobby, beautiful rooms, fantastic staff, super clean, and a fully-stocked lobby and game room, so you will never be bored! I would definitely come back!
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having the boardgames available and checking out a kimono during the stay was a lot of fun! The traditional breakfast was way beyond expectations.
Stayed 1 night in Jun 2025

6/10 Okay

Sleiman

Travelled with family
Disliked: Amenities
This place is not comfortable. The Onsen was really small. The common areas had a strong odor of cat urine. The staff we interacted most was inpatient, not willing to explain things or answering questions.
Stayed 2 nights in Jun 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got the half board experience, totally enjoyed the variety and freshness of the food. Loved the green tea too. Outdoor and indoor private onsen. Friendly staff and warm welcome. Would love to visit again in the future.
Stayed 1 night in May 2025

8/10 Good

Benedict

Liked: Staff & service, amenities
The building and rooms are a bit dated and not in the best of condition. Some parts of the building are not the most clean, evidenced by cobwebs and dust. The kaiseki breakfast and dinner was fantastic. It was a comfortable stay.
Stayed 2 nights in Apr 2025

8/10 Good

Anusuya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Natthamon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room is big, everything is clean despite very old. Please beware that you need to notify them if you are checking early or later as there's nobody there after the check out time and check in time. Therefore it might look deserted but it actually very warm and welcoming when it fills with more guest in the AM & evening. Please understand that the hotel is very old but they maintain everything and keep it functional. I love the charm of the old character.
Stayed 1 night in Mar 2025

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here was exceptional. We had a great stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Subramaniam

Stayed 1 night in Sep 2024

6/10 Okay

Julia

Stayed 1 night in Oct 2024

8/10 Good

Anthony

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Jul 2024

4/10 Poor

Gerard

Travelled with family
Disliked: Amenities, property conditions & facilities
Don’t book this ryokan on the basis of Expedia photos - onsen in particular looks nothing like the photos in real life. Be aware it’s in the middle of nowhere. Generally pretty tired and tatty…
Stayed 1 night in Jun 2024

10/10 Excellent

YANXIAN

Stayed 1 night in Apr 2024

8/10 Good

Kenneth

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The hotel made an error and did not have a meal prepared for us in the evening. Only one restaurant in walking distance which turned out to be a pleasant surprise. Did not take a bath as we had come from golf where there was a nice onsen. The hotel provides a nice yukata to wear in the property. Green tea and manjyu was a nice welcoming touch in the room.
Stayed 1 night in Apr 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Piotr

Liked: Cleanliness, staff & service, amenities
It’s an older building and the wear shows. It’s my first time staying at a traditional Ryokan and I initially found the futon a little hard to sleep on but I was able to double up using a second one in the closet. The onsen doesn’t look super fancy but it may be the minerals. It was very relaxing and pleasant however and not busy. The room was quiet and the temperature was perfect. They also leave a nice tea set in the room for your use. Customer service was very kind. I didn’t try the in house food but there was good food around the area available including a wonderful coffee breakfast spot named Cafe LUDERA. Additionally there are two adorable and gentle cats in the lobby that appreciate gentle pets.
Stayed 2 nights in Feb 2024

6/10 Okay

sein

It was very old the place. And the spa was very tiny tho
Stayed 1 night in Feb 2026