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HESTA Hakone

2.5 star property

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Photo gallery for HESTA Hakone

Exterior
Free WiFi, bed sheets
Room, Non Smoking (Run of House) | Free WiFi, bed sheets
Lobby
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Motohakone 159-205, Hakone-cho, Hakone, Kanagawa, 250-0522
  • Lake Ashi
    ‪9 min walk‬
  • Ōwakudani
  • Hakone Kowakien Yunessun
    ‪10 min drive‬

Room options

View all photos for Shared Dormitory

Free WiFi, bed sheets

Shared Dormitory

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Twin Room, Non Smoking

Free WiFi, bed sheets

Twin Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Basic Shared Dormitory

Basic Shared Dormitory | Free WiFi, bed sheets

Basic Shared Dormitory

  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for Japanese Western Style Room, Non Smoking

Free WiFi, bed sheets

Japanese Western Style Room, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

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About this property

HESTA Hakone

Guesthouse in Hakone
A microwave in a common area, laundry facilities and a TV in a common area are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a vending machine.
HESTA Hakone offers 22 accommodations with complimentary slippers. Guests can surf the web using complimentary wireless Internet access.
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 4:00 PM to 11:00 PM.
During your stay at HESTA Hakone, you're just a quick walk from Sengokuhara Onsen. Enjoy features like free WiFi in public areas, plus laundry facilities and an indoor mineral hot spring (onsen).
  • Free WiFi
  • Amenities include laundry facilities, a vending machine and TV in a common area
  • 8 minutes by car from Lake Ashi and 10 minutes from Hakone Kowakien Yunessun
As a guest of HESTA Hakone, you'll find a vending machine, laundry facilities, and a television in common area. Public spaces have free WiFi.

This Hakone guest house is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Onsite parking options include a carport

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Spa

  • Public bath open from 4:00 PM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Slippers
  • Toilet with electronic bidet

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Towels fee: JPY 220 per person, per night (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are welcome to use the on-site public bathing facilities.

Property is also known as

HESTA Hakone Hakone
HESTA Hakone Guesthouse
The Grand Resort Hakone
HESTA Hakone Guesthouse Hakone