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Heartland Ambassador Hotel Hamilton

3.0 star property

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Photo gallery for Heartland Ambassador Hotel Hamilton

1 Bedroom Motel Unit | Extra beds
Property entrance
Outdoor spa tub
Daily cooked-to-order breakfast for a fee
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
86 Ulster Street, Whitiora, Hamilton, Waikato, 3200
  • Place, Hamilton Central Business District
    ‪3 min walk‬
  • Place, FMG Stadium Waikato
    ‪11 min walk‬
  • Place, SkyCity Hamilton
    ‪16 min walk‬
  • Airport, Hamilton (HLZ-Hamilton Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Two Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Two Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

View all photos for Superior Plus Studio

Desk, iron/ironing board, free WiFi, bed sheets

Superior Plus Studio

  • Sleeps 4

View all photos for Superior Twin Queen

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Queen

8.8 out of 10
Excellent
(19 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Motel Unit

1 Bedroom Motel Unit | Extra beds

1 Bedroom Motel Unit

8.6 out of 10
Excellent
(23 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Twin Queen

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Queen

9.0 out of 10
Wonderful
(20 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Bedroom Motel Unit

2 Bedroom Motel Unit | Desk, iron/ironing board, free WiFi, bed sheets

2 Bedroom Motel Unit

8.4 out of 10
Very good
(14 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 4 Single Beds

View all photos for Superior Plus Twin Queen

Superior Plus Twin Queen | Desk, iron/ironing board, free WiFi, bed sheets

Superior Plus Twin Queen

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room With Two Queen Beds

  • Sleeps 4

View all photos for Two Bedroom Motel Unit

Desk, iron/ironing board, free WiFi, bed sheets

Two Bedroom Motel Unit

  • Sleeps 6

View all photos for Studio Motel Unit

Desk, iron/ironing board, free WiFi, bed sheets

Studio Motel Unit

  • Sleeps 4

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About this property

Heartland Ambassador Hotel Hamilton

Family-friendly hotel with 24-hour front desk and outdoor pool
An outdoor pool, Access to hot tub and a children's pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Heartland Ambassador Hotel Hamilton offers 51 air-conditioned accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate dining areas. 30-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site.
Our customers tell us they can't get enough of Heartland Ambassador Hotel Hamilton's great location. During your stay, you're just a quick walk from Hamilton Central Business District. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute walk from Hamilton Central Business District and 5 minutes on foot from Whitiora Bible Church
Heartland Ambassador Hotel Hamilton offers its guests a kids' pool, an outdoor pool, and Access to hot tub. Public spaces have free WiFi. A terrace, barbecue grills, and tour/ticket assistance are also featured at the family-friendly Heartland Ambassador Hotel Hamilton. Free self parking is available.

This 3-star Hamilton hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: NZD 14 to 28 per person

Things to do

  • Children's pool
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch LCD TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 14.00 to 28.00 per person
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Heartland Ambassador Hotel Hamilton.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Quality Ambassador Hamilton
Heartland Ambassador Hotel
Quality Hotel Ambassador Hamilton
Quality Hotel @ Ambassador Hamilton
Quality Hotel @ Ambassador
Quality @ Ambassador Hamilton
Quality Inn Hamilton
Quality @ Ambassador
Heartland Ambassador
Heartland Ambassador Hotel
Heartland Ambassador Hamilton
Heartland Ambassador
Motel Heartland Ambassador Hotel Hamilton Hamilton
Hamilton Heartland Ambassador Hotel Hamilton Motel
Motel Heartland Ambassador Hotel Hamilton
Heartland Ambassador Hotel Hamilton Hamilton
Quality Hotel @ The Ambassador
Quality Hotel Ambassador
Heartland Ambassador Hamilton
Heartland Ambassador Hotel Hamilton Hotel
Heartland Ambassador Hotel Hamilton Hamilton
Heartland Ambassador Hotel Hamilton Hotel Hamilton

Heartland Ambassador Hotel Hamilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 384 out of 1002 reviews
Rating 8 - Good. 398 out of 1002 reviews
Rating 6 - Okay. 144 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Chris, Gisborne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay as usual excellent place if you're looking for somewhere in Hamilton
Stayed 2 nights in Oct 2025

8/10 Good

Maralyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Arnaud

Liked: Cleanliness, staff & service, room comfort
No comment
Stayed 1 night in Oct 2025

10/10 Excellent

Chris, Gisborne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location handy to the city in other amenities
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfy beds and pillows. Bedding and towels luxurious. Very, very clean, friendly and helpful staff, convenient for shops. There was a nice pool and jacuzzi but we didn't use them but good to know.
Stayed 1 night in Sep 2025

8/10 Good

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the only suggestion is upgrade your technology, Old very small televisions with sky sports, Id rather a larger smart tv I can go to my own apps these days.
Stayed 4 nights in Sep 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only had a short overnight stay, but the rooms were clean, plenty of space and the beds were comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, staff were very friendly and helpful. Room was nice, spacious, and clean - great value for the price. There’s also a supermarket and pub across the road, and a shopping centre about a 15 minute walk away, very convenient.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Travelled with family and small children
Disliked: Amenities
Great stay!
Stayed 1 night in Sep 2025

6/10 Okay

Skylah

Stayed 2 nights in Sep 2025

8/10 Good

Daisy, Tauranga

Travelled with family and small children
Liked: Property conditions & facilities
Friendly Staff
Stayed 1 night in Sep 2025

10/10 Excellent

Trina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, easy to access, great parking and convenient for on lots of things/places. Clean, and tidy inside and out.
Stayed 2 nights in Sep 2025

8/10 Good

Kevin, Belle Mead

Travelled with family
Liked: Cleanliness, staff & service, amenities
The onsite parking was super convenient, and we were able to walk to a variety of restaurants, shops, the Waikato Museum, and the Waikato riverwalk directly from the hotel. The staff were all helpful and kind. We didn't use the pool because we visited during the winter, but it looked like a great spot for warmer weather. The only downside for us was the volume of traffic into the night, as our room faced the Victoria Street intersection.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was large and well appointed. Ideal for a large family. Opposite large supermarket and great location in town.
Stayed 1 night in Aug 2025

10/10 Excellent

Carolene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heartland was central to everything we needed and wanted. Rooms are clean and comfortable. Great customer service. Loved the buffet breakfast. Kids enjoyed the pool and spa. Can not fault anything.
Stayed 1 night in Aug 2025

6/10 Okay

Craig, New Plymouth

Stayed 2 nights in Aug 2025

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay there with myself hubby and 2 kids (7/9yr). Close to sadium is what we needed. So that was walking distance. Super clean and tidy with everything stocked up well. Would definitely stay there again! 😊
Stayed 1 night in Aug 2025

10/10 Excellent

Raynor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

6/10 Okay

Andrew

Travelled with partner
Liked: Staff & service
The property is tired and would benefit from being updated.
Stayed 2 nights in Apr 2025

8/10 Good

Rachna

Liked: Staff & service, amenities
The hotel has lots of food options within walking distance. There was lots of beds and the rooms are spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Heat pumps were amazing and kept the unit cosy. Appreciated having SKY tv and also loved the big thick white towels. Would definitely return
Stayed 3 nights in Jul 2025

10/10 Excellent

Evelyn

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff were really friendly and the beds were so comfy.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
air con was a little nosey
Stayed 1 night in Jul 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, definitely recommend
Stayed 1 night in Jul 2025