4/10 Poor
Rick
1 Jun 2025
Disliked: Staff & service
After booking in we found the room temp was 19 (66) We changed it up and left for dinner and upon return it was only 20 (68). Called the front desk and asked how to get it hotter and the reply was turn off the fan. Half hour later a staff member came up and said it was as hot as it could get and if we wanted to change rooms we could. We declined as we were already settled. About 11pm the people next door were constantly slamming the door. We complained to the front desk and the slamming was constant about every 15 mins. We watched through the peep hole and saw a male waiting outside the next door. He called on his cell phone, someone in the room opened door and the guy left shortly after. I thought it may have been a drug dealer next door. The slamming continued. We called the front desk asking for another room and was told they would call back. No call came. We tried calling down at least 10 times and the front desk would not answer. We called on our cell and was told to leave a message. We were about to leave the hotel at that point butvwe decided to stay as it was already about 1 am. There was another slam at about 2am then it was quiet. When we got up the shower was not hot but maybe comfortably warm. Overall we will never recommend anyone staying at this hotel. Upon checking out there appeared to be a homeless person asking to use the laundry to wash their clothes. From the look of people frequenting this hotel it seemed to welcome this clientele. Never again.
Rick
Stayed 1 night in May 2025