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Aparthotel

Quest on London

4.0 star property
VIP Access

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Photo gallery for Quest on London

Front of property – evening/night
Apartment, 1 Bedroom | Private kitchen | Fridge, microwave, oven, stovetop
Lobby lounge
Lobby
Apartment, 1 Bedroom | Private kitchenette | Fridge, microwave, oven, stovetop

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Dryer
  • Washer
  • Gym
  • Breakfast available
  • Kitchen

Explore the area

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51 London Street, Cnr London and Victoria Streets, Hamilton, 3204
  • Hamilton Centre Place
    ‪3 min walk‬
  • SkyCity Hamilton
    ‪7 min walk‬
  • FMG Stadium Waikato
    ‪14 min walk‬
  • Hamilton (HLZ-Hamilton Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Apartment, 1 Bedroom

1 bedroom, desk, iron/ironing board, cots/infant beds

Apartment, 1 Bedroom

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms

1 bedroom, desk, iron/ironing board, cots/infant beds

Apartment, 2 Bedrooms

  • 38 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Studio

Fridge, microwave, oven, stovetop

Studio

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms, Connecting Rooms

1 bedroom, desk, iron/ironing board, cots/infant beds

Executive Apartment, 2 Bedrooms, Connecting Rooms

  • 59 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

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About this property

Quest on London

Aparthotel units in Hamilton with kitchens and washing machines and dryers
A fitness centre, a business centre and a meeting room are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences, such as a washer/dryer and an electric kettle.
Quest on London offers 38 air-conditioned accommodations with iPod docking stations and washers/dryers. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Hamilton aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Flat-screen televisions come with DVD players. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quest on London. During your stay, you're just a quick walk from Hamilton Central Business District. You'll find features such as free WiFi in public areas, plus a gym and a business centre. Built in 1913, this upmarket aparthotel has 38 apartments over 3 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and an iPod docking station
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Hamilton Central Business District and 3 minutes on foot from Waikato River
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Quest on London. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Hamilton aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (NZD 24 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Childcare (surcharge)
  • Children stay free (see details)
  • Cot: NZD 12 per night

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 9:00 AM for a fee: NZD 16 for adults and NZD 16 for children

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: NZD 40 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV
  • IPod dock

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Business centre
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near the boardwalk/promenade

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 3 floors
  • 38 units
  • Built in 1913
  • Connecting units available

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2.75 per cent for credit card payments
The front desk is open Saturday - Sunday (8:00 AM - 4:00 PM) and Monday - Friday (7:00 AM - 7:00 PM)
Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior intercom for check-in assistance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Cots (infant beds) are available for NZD 12.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of NZD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 16 for adults and from NZD 16 for children
  • Covered self-parking fee: NZD 24 per night
  • Crib (infant bed) fee: NZD 12.0 per night
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2.75 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Saturday - Sunday: 8:00 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hamilton Quest
Quest Apartment Hamilton
Quest Hamilton
Quest Hamilton Apartment
Quest Hamilton
Quest on London Hamilton
Quest on London Aparthotel
Quest on London Aparthotel Hamilton

Quest on London Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 175 out of 400 reviews
Rating 8 - Good. 159 out of 400 reviews
Rating 6 - Okay. 36 out of 400 reviews
Rating 4 - Poor. 17 out of 400 reviews
Rating 2 - Terrible. 13 out of 400 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara, Truckee

Liked: Cleanliness, property conditions & facilities
Great location and fantastic staff! Only issue in room is dryer door was falling off (I forgot to tell front desk when we left). Parking is tight; difficult to turn around, I’ve never been a fan of car stacking, but we didn’t have any issues. Everything else was great!
Stayed 1 night in May 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Deep

Travelled with family
Liked: Cleanliness, room comfort

All good except the 3rd floor No lift access

All good except the 3rd floor No lift access. The rooms are big, clean and have all the amenities. The place is nearby to many restaurants. All and all quite and convenient place.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
It's a shame you have to pay for parking. It should be included.
Stayed 2 nights in Apr 2025

8/10 Good

Amy

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and good location. Evidently an old building that has been well remodelled. However, our room 110, with only one high window could be very problematic if there was an emergency. Really should be better equipped.
Stayed 1 night in Apr 2025

10/10 Excellent

rita, New York

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved this area, having stayed by the port the last time. The hotel was clean and very comfortable. The front desk was helpful and friendly. They had umbrellas in a stand for guests. Up the street are lovely restaurants, shops and pubs.

10/10 Excellent

Ann

Liked: Cleanliness, room comfort

Pleasing studio room

Well equipped room. We only stayed overnight so didnt use all facilities available. Was complete with washer/dryer, compact kitchen including dishwasher. Liked the heated towel rack. Had massive bay windows. Great size tv. Although room wasnt huge it was spacious enough to cope with 2 large suitcases.
Stayed 1 night in Apr 2025

10/10 Excellent

Devon

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good, spacious apartment. with all the amenities
Stayed 2 nights in Apr 2025

8/10 Good

Robyn

Liked: Cleanliness, property conditions & facilities
The bed was not that great
Stayed 1 night in Apr 2025

10/10 Excellent

Deirdre

Liked: Cleanliness, amenities, property conditions & facilities
Large studio room, clean, and quiet.
Stayed 1 night in Mar 2025

6/10 Okay

Karl, Edmonds

Travelled with family, Travelled with group
Liked: Cleanliness
This is a basic apartment with in-unit kitchenette and laundry. The little restaurants next door on London st are quite good for breakfast and lunch.
Stayed 1 night in Mar 2025

6/10 Okay

Debra K

Travelled with partner
The elevator is extremely small and luggage and people both won’t fit. Had to load luggage on trolley and send up to floor 2 then run up stairs to meet, THEN no elevator from floor 2 to 3 so hand hauled luggage up stairs to 3rd floor. Limited parking with hydraulic lifts so if your car is on the upper lift and some stranger below, and the staff is gone for the day you are stuck. Walking is only option then. Property is dated, and not as nice as other Quest properties we have stayed at.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Oliver

Liked: Cleanliness, property conditions & facilities

8/10 Good

Oliver

Travelled with partner
Liked: Cleanliness, amenities
Walking to FMG Stadium for games is a breeze, and the staff couldn't be friendlier. The carpet has seen better days, but everything else is in great shape. That said, even with the air conditioning switched off, there was a persistent hum—light sleepers might find this annoying!
Stayed 1 night in Mar 2025

8/10 Good

Sharee

Liked: Cleanliness, room comfort

Quest on London St

Nice standard room, good bed, central location. Adjacent parking very tight
Stayed 1 night in Feb 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Great accommodation and a quality establishment. Great location and very comfortable bed. Highly recommended

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2025

10/10 Excellent

Sandie

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good accommodation for a family of four. Room was clean and spacious. No lift to 3rd floor so a little hassle carrying cases up a flight of stairs. Limited parking onsite so needed to park in pay car park across road.
Stayed 1 night in Jan 2025

2/10 Terrible

Lea

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Staff wasn’t helpful, room wasn’t clean and no instructions to Gym or anything else. Stove was broken.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mahmoud

Liked: Cleanliness, amenities, property conditions & facilities
Great location, bright and roomy studio room
Stayed 2 nights in Nov 2024

10/10 Excellent

Rochelle

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Keith

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024