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Aparthotel

Quest on London

Property class: 4
VIP Access

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Photo gallery for Quest on London

Front of property – evening/night
Reception
Executive Apartment, 2 Bedrooms, Connecting Rooms | Desk, iron/ironing board, cots/infant beds, free WiFi
Interior
Executive Apartment, 2 Bedrooms, Connecting Rooms | Living room | Flat-screen TV, DVD player, iPod dock

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
51 London Street, Cnr London and Victoria Streets, Hamilton, 3204
  • Place, Hamilton Central Business District
    ‪1 min walk‬
  • Place, Hamilton Centre Place
    ‪3 min walk‬
  • Place, SkyCity Hamilton
    ‪7 min walk‬
  • Airport, Hamilton (HLZ-Hamilton Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Apartment, 2 Bedrooms

Desk, iron/ironing board, cots/infant beds, free WiFi

Apartment, 2 Bedrooms

  • 38 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Apartment, 1 Bedroom

Desk, iron/ironing board, cots/infant beds, free WiFi

Apartment, 1 Bedroom

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Studio

Fridge, microwave, oven, stovetop

Studio

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms, Connecting Rooms

Desk, iron/ironing board, cots/infant beds, free WiFi

Executive Apartment, 2 Bedrooms, Connecting Rooms

  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

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About this property

Quest on London

A fitness centre, a business centre and a meeting room are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences, such as a washer/dryer and an electric kettle.
Quest on London offers 38 air-conditioned accommodations with washers/dryers and DVD players. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Hamilton aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quest on London. During your stay, you're just a quick walk from Hamilton Central Business District. You'll find features such as free WiFi in public areas, plus a gym and a business centre. Built in 1913, this upmarket aparthotel has 38 apartments over 3 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a flat-screen TV
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Hamilton Central Business District and 3 minutes on foot from Waikato River
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A fitness centre, tour/ticket assistance, and concierge services are also featured at the family-friendly Quest on London. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Hamilton aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (NZD 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Childcare (surcharge)
  • Children stay free (see details)
  • Cot: NZD 15 per night

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 9:00 AM for a fee: NZD 16 for adults and NZD 16 for children

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 50 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV
  • IPod dock

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Business centre
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near the boardwalk/promenade

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 3 floors
  • 38 units
  • Built in 1913
  • Connecting units available

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2.75 per cent for credit card payments
The front desk is open Saturday - Sunday (8:00 AM - 4:00 PM) and Monday - Friday (7:00 AM - 7:00 PM)
Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the exterior intercom for check-in assistance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per day.
  • Cots (infant beds) are available for NZD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of NZD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 16 for adults and from NZD 16 for children
  • Covered self-parking fee: NZD 25 per night
  • Crib (infant bed) fee: NZD 15.0 per night
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.75 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Saturday - Sunday: 8:00 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hamilton Quest
Quest Apartment Hamilton
Quest Hamilton
Quest Hamilton Apartment
Quest Hamilton
Quest on London Hamilton
Quest on London Aparthotel
Quest on London Aparthotel Hamilton

Quest on London Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 196 out of 442 reviews
Rating 8 - Good. 170 out of 442 reviews
Rating 6 - Okay. 45 out of 442 reviews
Rating 4 - Poor. 18 out of 442 reviews
Rating 2 - Terrible. 13 out of 442 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Stayed 1 night in Jan 2026

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly,clean room,comfortable King bed,walk to a lot of restaurants as it’s right in the middle of town,staff park car in elevator lift
Stayed 1 night in Jan 2026

10/10 Excellent

Sonny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the clean, spacious rooms with high ceilings. The location was also very convenient, being close to parking and dining options. The hotel is also close to an affiliated gym which was nice, although the gym had limited operating hours on weekends.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rae

It was a lovely stay! What made it more convenient was the laundry appliances being handy
Stayed 1 night in Jan 2026

4/10 Poor

Janet

Liked: Cleanliness
No parking. Was not told we had to book it beforehand. Additionally we were put on 3rd floor with no elevator access. We had a lot of luggage and now had to carry it all up the stairs from across the street.
Stayed 1 night in Jan 2026

8/10 Good

Moegamat

Very big apartment that came with a few complimentary items in the fridge. Only downside is that the lift doesn’t go all the way up so have 1 floor of stairs to climb.
Stayed 1 night in Dec 2025

10/10 Excellent

Noelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious and very clean. Staff very friendly and helpful
Stayed 1 night in Jan 2026

6/10 Okay

Verified traveller

Travelled with family
Good location. Quiet Great space - strange layout Dirty washer, broken table Poor customer service - ignored requests, no follow up
Stayed 3 nights in Dec 2025

6/10 Okay

Ian

Travelled with family
Liked: Amenities
Helpful and courteous staff thank you. Good size room with comfy bed and good shower but the sofa needed cleaning and there were some dirty glasses/crockery which wasn't great. The 'stacking' car park platform was challenging for a large SUV to fit into.
Stayed 1 night in Jan 2026

10/10 Excellent

Karl

Business traveller
Liked: Cleanliness, amenities
The rooms were very spacious, clean, well equipped and comfortable.
Stayed 5 nights in Dec 2025

8/10 Good

Sunil

Stayed 3 nights in Dec 2025

6/10 Okay

Caroline

Travelled with partner
Liked: Cleanliness
The staff at this hotel is very accommodating and helpful and should be commended. Unfortunately this area has a large homeless population that made walking locally challenging especially later at night. Street noise is also an issue for sleeping.
Stayed 3 nights in Dec 2025

10/10 Excellent

Norie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Had a great washer and dryer
Stayed 1 night in Nov 2025

10/10 Excellent

Demi

Very spacious, standard ammenities
Stayed 2 nights in Nov 2025

8/10 Good

Louise

Liked: Cleanliness
Great location
Stayed 2 nights in Nov 2025

8/10 Good

Wayne, Windham

Liked: Cleanliness, amenities
Room was good but had a funky layout. Utilization of space was out of balance. A number of items needed some TLC. Overall it was functional. Reasonably safe area. Secure parking was limited so we needed to park in the street. Parking in Hamilton is a little tricky with varying systems and times of enforcement. Staff at hotel were warm and friendly.
Stayed 2 nights in Nov 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. I liked the idea of the clothes washing machine but did not use it. They said there was breakfast, and I guess they did. Yoghurt, bread, butter and juice were in the refrigerator. They said there was parking but I was told it was full my entire stay, so I guess there was not parking. But it was quiet and the staff seemed nice.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michele

Stayed 1 night in Oct 2025

6/10 Okay

Tania

Travelled with family
After booking the room advertised for 3 people we were advised there was only one bed and that a roll away would not fit and supposedly moved to a bigger room. We were charged extra per night for the roll away. The room we had booked was plenty big enough for a roll away and the room should never have been able to take 3 people if it can only have one king bed in it. We feel we were tricked into making the booking and then unnecessarily upsold.
Stayed 2 nights in Oct 2025

6/10 Okay

Andrea

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

8/10 Good

P

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and spacious. Comfortable bed. Parking poor. No elevator to 3rd floor
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, room comfort
The rooms were any clean and they’re quiet the staff are really nice it was very central and an easy walk to restaurants and the mall
Stayed 3 nights in Oct 2025

10/10 Excellent

MARY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ideal location for our needs, clean and comfortable room, friendly and helpful staff
Stayed 2 nights in Sep 2025

6/10 Okay

Mohamed Hassan Hamadelnie

Business traveller
Stayed 2 nights in Sep 2025