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The Casablanca Hotel

3.5 star property

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Photo gallery for The Casablanca Hotel

Reception
Staircase
Restaurant
Exterior
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Room service
  • Gym
  • Pet-friendly

Explore the area

View in a map
4 Windward Dr, Grimsby, ON, L3M 4E8
  • Place, Gateway Niagara Information Centre
    ‪15 min walk‬
  • Place, Forty Creek Distillery
    ‪1 min drive‬
  • Place, Peach King Centre
    ‪2 min drive‬
  • Airport, Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪52 min drive‬

Room options

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds | Premium bedding, Select Comfort beds, desk, blackout curtains

Classic Double Room, 2 Double Beds

8.2 out of 10
Very good
(57 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Premium bedding, Select Comfort beds, desk, blackout curtains

Deluxe Double Room, 2 Double Beds

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Select Comfort beds, desk, blackout curtains

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, Select Comfort beds, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Casablanca Hotel

Lakefront hotel with 24-hour fitness centre and spa services
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and massage/treatment rooms. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and a 24-hour front desk. Weekly housekeeping is available.
The Casablanca Hotel offers 78 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Select Comfort beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include hot stone massages and massages. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at The Casablanca Hotel. During your stay, you're just a quick walk from Lake Ontario. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by foot from Lake Ontario and a 3-minute drive from Peach King Centre
  • Cats and dogs welcome for a fee
The Casablanca Hotel offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 8719 square feet (810 square metres) and includes conference space. Spa services, a vending machine, and tour/ticket assistance are also featured at the business-friendly The Casablanca Hotel. The hotel can provide concierge services and wedding services. Self parking is free.

This 3.5-star Grimsby hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Changing table
  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,719 square feet of conference space

Outdoors

  • On a lake

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 23 November 2025 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Lift
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casablanca Inn
Casablanca Winery
Casablanca Winery Grimsby
Casablanca Winery Inn
Casablanca Winery Inn Grimsby
Casablanca Winery Hotel Grimsby
Casablanca Winery Inn Grimsby, Ontario
The Casablanca Hotel Hotel
The Casablanca Hotel Grimsby
The Casablanca Hotel Hotel Grimsby

The Casablanca Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 408 out of 1011 reviews
Rating 8 - Good. 286 out of 1011 reviews
Rating 6 - Okay. 172 out of 1011 reviews
Rating 4 - Poor. 90 out of 1011 reviews
Rating 2 - Terrible. 55 out of 1011 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tejbir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot comfortable quite 👌
Stayed 1 night in Aug 2025

10/10 Excellent

Katlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Aug 2025

8/10 Good

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and quiet place. Pleasant staff and close to what is needed.
Stayed 1 night in Aug 2025

10/10 Excellent

Tejbir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Marc-André

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book this place.

My room felt musty, the AC did not work and no way to control it. The carpets seemed wet, everything is outdated. I don't understand this place is still open in this condition. This place needs to be rebuilt, I've stayed in a lot of hotels before and this one is one of the worst. The staff was friendly, nothing else.
Stayed 5 nights in Aug 2025

10/10 Excellent

Tejbir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite place in the area for me to stay in Business
Stayed 1 night in Aug 2025

8/10 Good

Ian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a suite with a separate bedroom, it was large, nicely furnished and well equipped. The shower is too small. There were not enough electrical outlets, I wish I had brought an extension cord. I never was able to get the TV in the living room to work. I liked that I could park just outside the entrance and it was a short walk to check in and to access the elevators.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Clean and specious

The place was outdated and needs a renovation. The rooms are original and nothing new about they. They were very clean. Also old AC units that do t work. The hallways were cooler than the room. Stony desk staff was friendly also. There is a bar and a restaurant on scite and lots of restaurants in the area. Some are walking distance. Also water view and water trails
Stayed 1 night in Aug 2025

10/10 Excellent

Fatima

Stayed 1 night in Aug 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room with a very comfortable bed and great pillows. Those are always my main two concerns when staying in a hotel. Id definitely stay here again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Tejbir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot to stay

I have been staying here for the passed 2 months on business and can say its quite nice and safe and i highly recommend it
Stayed 1 night in Aug 2025

10/10 Excellent

Tejbir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little spot in Grimsby
Stayed 1 night in Aug 2025

10/10 Excellent

Tejbir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place its close to work and food on the water practically
Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Karen

Disliked: Cleanliness, property conditions & facilities
F
Stayed 2 nights in Aug 2025

4/10 Poor

MAHMUD

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property is old, and the room that we got initially was damp and there was a smell, so after a few hours, we requested another room, which the management gave us, but the smell was the same (damp) smell and kind of wet feeling. The swimming area is full of might, and it is not recommended for people and kids who have Asthma or allergies
Stayed 2 nights in Aug 2025

10/10 Excellent

Tejbir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot to stay

I have to say this is a very nicespot i have been staying with them for almost a month and the customer service is excellent thy see my name pop up on their screen and they have the room i like the most redy for me love it
Stayed 1 night in Aug 2025

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Staff services and response to questions.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome and would stay at the hotel in the future for sure.
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and would return anytime
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Front desk Employees were professional ,friendly and I would recommend the hotel to people visiting in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

Anwar

Travelled with family
Liked: Amenities
Nice place
Stayed 1 night in Aug 2025

10/10 Excellent

Tejbir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Great little spot

Great spot to get some rest
Stayed 1 night in Aug 2025

4/10 Poor

Angela

Travelled with partner
Disliked: Amenities
The hem had fallen out of a curtain and was not fixed There was food/crumbs left on the floor between the couch and the wall The room was not cool enough Electrical outlet didn’t work in the corner by the window Restaurant closed early on Sunday so no place to get a meal that was close Probably will not stay here again and will not recommend to anyone in the future Pictures showed water while sitting in the restaurant No water to be seen there is a building in the way website should be updated
Stayed 2 nights in Jul 2025

10/10 Excellent

Laurie

Stayed 1 night in Jul 2025