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The Casablanca Hotel

3.5 star property

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Photo gallery for The Casablanca Hotel

Reception
Dinner served
Staircase
Exterior
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Room service

Explore the area

View in a map
4 Windward Dr, Grimsby, ON, L3M 4E8
  • Gateway Niagara Information Centre
    ‪15 min walk‬
  • Liuna Gardens Banquet and Convention Centre
    ‪4 min drive‬
  • Fifty Point Marina
    ‪5 min drive‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪62 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, Select Comfort beds, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Premium bedding, Select Comfort beds, desk, blackout curtains

Deluxe Double Room, 2 Double Beds

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Select Comfort beds, desk, blackout curtains

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds | Premium bedding, Select Comfort beds, desk, blackout curtains

Classic Double Room, 2 Double Beds

8.2 out of 10
Very good
(56 reviews)
  • Sleeps 4
  • 2 Double Beds

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Exterior

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includes taxes & fees
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About this property

The Casablanca Hotel

Lakefront hotel with 24-hour fitness centre and spa services
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms and conference space. Weekly housekeeping is available.
The Casablanca Hotel offers 78 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Select Comfort beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include hot stone massages and massages. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at The Casablanca Hotel. During your stay, you're just a quick walk from Lake Ontario. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by foot from Lake Ontario and a 3-minute drive from Peach King Centre
  • Cats and dogs welcome for a fee
The Casablanca Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 8719 square feet (810 square metres) and includes conference space. Spa services, a vending machine, and tour/ticket assistance are also featured at the business-friendly The Casablanca Hotel. Self parking is free.

This Victorian Grimsby hotel is smoke free.

Bogeys – This restaurant only serves dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bogeys

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Changing table
  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,719 square feet of conference space

Outdoors

  • On a lake

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 23 November 2025 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Lift
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casablanca Inn
Casablanca Winery
Casablanca Winery Grimsby
Casablanca Winery Inn
Casablanca Winery Inn Grimsby
Casablanca Winery Hotel Grimsby
Casablanca Winery Inn Grimsby, Ontario
The Casablanca Hotel Hotel
The Casablanca Hotel Grimsby
The Casablanca Hotel Hotel Grimsby

The Casablanca Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 403 out of 1008 reviews
Rating 8 - Good. 292 out of 1008 reviews
Rating 6 - Okay. 173 out of 1008 reviews
Rating 4 - Poor. 88 out of 1008 reviews
Rating 2 - Terrible. 52 out of 1008 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom lights did not work. This was rectified. Could not get the coffee maker to work. Should have more electrical outlets for computer, chargers etc Wouldbe nice if breakfast was included.
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Stayed 3 nights in Jun 2025

6/10 Okay

Andrea

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Good location and easy access to the highway and GOTL, but this hotel is looking tired and dated. My bathroom had issues with mold, fans and ventilation all over the property were filthy. My room had peeling paint on the walls and windows have obviously not been cleaned in years. The restaurant was only open 4 to 9.
Stayed 3 nights in Jun 2025

8/10 Good

Tarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, bathroom was very spacious, dining options within walking distance, and accessible parking.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
The bathroom light burned out in the middle of the night and we use the bathroom in the night. The coffee machine cord was not easily accessible, we had to move the fridge to plug in the coffee maker.
Stayed 1 night in Jun 2025

4/10 Poor

Keith

Disliked: Cleanliness, property conditions & facilities
Our stay was comfortable and secure but his property is well overdue for an overhaul. It id okay if budget is what matters the most.
Stayed 2 nights in Jun 2025

8/10 Good

Gilbert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Jacuzzi tub and shower in the king room and beautiful remodeled lobby.
Stayed 3 nights in Jun 2025

10/10 Excellent

Luc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet place.
Stayed 1 night in Jun 2025

8/10 Good

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Only there for one night. Check in was easy and parking was in front of the hotel. It’s close to major routes.
Stayed 1 night in Jun 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable and conveniently located.
Stayed 2 nights in Jun 2025

6/10 Okay

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being near to Tim Hortons.
Stayed 2 nights in May 2025

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 day stay in suite

The suite was big, bathroom was nice and clean. The pool was nice, lots of eatery right across the street. Nice restaurant in hotel. Free parking, it was a nice hotel.
Stayed 1 night in May 2025

6/10 Okay

chris

Travelled with partner
Liked: Cleanliness
Staff were very friendly and helpful. The room itself was not great. Issues with water temp and pressure in the bathroom.
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super staff ! great hotel. We stay a couple of times a month to be close to family and it’s very clean with a great pool for swimming. Definitely be coming back again.
Stayed 1 night in May 2025

2/10 Terrible

Jashandeep

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No AC
Stayed 1 night in May 2025

2/10 Terrible

Jaspreet S

AC unit wasn’t working. Whole night I was sleepless
Stayed 1 night in May 2025

6/10 Okay

Darshan

Travelled with family
Liked: Staff & service
Disliked: Amenities
Amenities were not fully functional AC was not cooling at all.
Stayed 1 night in May 2025

10/10 Excellent

Jesse

Stayed 1 night in May 2025

8/10 Good

Bonnie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Amanda

Terrible condition of property maintenance Air conditioner in the hotel not working and pool was not open Had to leave middle of night as could not sleep due to the heat of the room Windows would not open either Requesting a refund asap
Stayed 1 night in May 2025

8/10 Good

Heather

Stayed 1 night in May 2025

4/10 Poor

Ronald

Travelled with family
It was very hot in the rooms. Front desk said the A/C had not yet been turned on for the season. I opened the curtains to see if the window would open, it didn’t wand the sills were covered in dead bugs. Entire room and bathroom were very outdated. Grout around shower was black with mildew.
Stayed 1 night in May 2025

6/10 Okay

Doug

Liked: Cleanliness
The diverter valve in the bathtub faucet was stuck. I had to force it to have a shower.thought I might break it.
Stayed 2 nights in May 2025

2/10 Terrible

Samantha

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel room was very very hot - main areas of the hotel were hot as well- staff had fans and were still sweating. Staff said that heat was off, and the facility typically waits too long to turn on the a/c. We needed 2 fans- and the temp outside was in the 50's (F) - windows did not open. We contemplated sleeping in the car. The property is run down and there were not many people there. One positive is that they are dog friendly and they keep the dog friendly rooms in the same first floor area. Staff were very nice, check-in was easy. But it was a very uncomfortable stay to say the least.
Stayed 1 night in May 2025

8/10 Good

SharanPreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025