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Ambassador Inn and Suites

2.0 star property

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Photo gallery for Ambassador Inn and Suites

Exterior
Dining
Reception
Standard Room, 2 Double Beds | Desk, iron/ironing board, cots/infant beds, rollaway beds
Outdoor pool

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

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2138 W Mercury Blvd, Hampton, VA, 23666

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Double Beds

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Ambassador Inn and Suites

Ambassador Inn and Suites offers 129 accommodations, which are accessible via exterior corridors and feature video game consoles and a hairdryer. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Ambassador Inn and Suites features free WiFi in public areas and self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
Ambassador Inn and Suites offers its guests an outdoor pool, multilingual staff, and coffee/tea in common area. WiFi is free in public spaces. Ambassador Inn and Suites also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Self parking is free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Pay films
  • TV with premium cable channels
  • Video game console

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ambassador Hampton
Ambassador Inn Hampton

Ambassador Inn and Suites Reviews

Reviews

5.2
Rating 10 - Excellent. 41 out of 513 reviews
Rating 8 - Good. 115 out of 513 reviews
Rating 6 - Okay. 79 out of 513 reviews
Rating 4 - Poor. 111 out of 513 reviews
Rating 2 - Terrible. 167 out of 513 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just don't do it

Owner tried to charge me for 3 extra people even though I had paid upfront for 4. Sink doesn't drain, toilet runs non and is close to overflowing. No safe or fridge. Bed sheets were too small and came off all night. The room wasn't cleaned before we arrived, it was sprayed with axe. Fights all night, cops in and out.
Stayed 3 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Room has a bad smell. Bed sheet is stained. Avoid this hotel.
Stayed 2 nights in Sep 2018

2/10 Terrible

Verified traveller

Horrible

When I checked in the man at the desk never looked at my paper for what I booked he just gave us a key to a room. Booked a nonsmoking room opened the door and smelled like nativism went back to desk he gave us a different room. Room was dirty no microwave and no wifi. There was also a bullet on the steps outside. Definitely will never stay here again and I do not recommend it to anyone.
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Dirty Place

Believe the low ratings. Do not stay. They don't sanitize the rooms. There was hair in the shower and the shower curtain.
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveller

Would never stay again

This place was horrible! The customer service sucked! The front desk did want to give us extra towels. The fire alarm went off at 6am and no one called to tell us it was a false alarm. It kept going off for an hour the toilet was not clean and the beds were hard Nothing like the pictures.
Stayed 1 night in Aug 2018

2/10 Terrible

angie, roanoke va

Disliked: Cleanliness, property conditions & facilities, room comfort
I felt as if i was about to get robbed outside my door. The rooms were super . Super. Dirty
Stayed 1 night in Aug 2018

2/10 Terrible

Cecee, MD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trashy hotel with a sweaty comforter on the bad Bad odor Broken keypad Hallways and stairs had peeling paint Manager was gruff. We left after 5 min. because we were afraid of bed bugs or catching something just using the bathroom. Never ever again!
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing. We would of moved to a different hotel but they wouldnt give us our money back. Ice macine had ciggerate buts in it. The carpetted stair didnt get cleaned all the time we were there. Dont ask for extra towels you wo t get them. The place needs a good ckeck from the health department. Never stay there again.
Stayed 9 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Don't go to this place,dirty smells of smoke.the sheets were dirty,the towels and tub.no working ice
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hated it!

I was there for a concert which was amazing at Hampton Coliseum Jazz Festival tribute to my dad who passed away in Jan. Now the hotel was very disappointing owned by foreigners and they did not put any money or effort for it to be nice! My room was horrible unable to get anything else because everywhere else was booked up! I would never stay there again!
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Dingy overall; unsavory long-term tenants; dirty parking lot; 3 levels of stairs to climb with luggage because there is 1 elevator in the back of the motel.
Stayed 1 night in Jun 2018

6/10 Okay

Hind

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room was not cleaned and actually had someone’s discarded full cup of coffee. Ion the second room, the sink backed up and drained very slowly. The water did not get warm let alone hot. There was trash littering the parking lot. I checked out two days early and found another hotel 20 miles away. It was horrible.
Stayed 4 nights in Jun 2018

6/10 Okay

rodolfo

Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

2/10 Terrible

Allison, From Bklyn, NY but stayed in Hampton Va.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I requested a nonsmomong room and the room smelled of cigarettes all weekend and I dont smoke. The mirrors appeared to be cleaned with a dirty cloth which left streaks. Two towels were available to my family of 4 and one of them had brown dried up stains on it. The tub had grey marks in it that wouldn"t come out. The blankets for the two beds were dirty and one of them had a cigarette burn in it. There was a dried up whitish stain under the table near my bed.....😲😲😲. At least the elevator worked and Benjie the person at rhe front desk was pleasant.
Stayed 2 nights in May 2018

2/10 Terrible

Nichelle

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2018

2/10 Terrible

Emma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good.. just wish the room had a microwave in to...only had a refrigerator...
Stayed 3 nights in May 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I wouldn't recommend this hotel to anyone. The rooms had a horrible smell & the carpets had stains on them. It was the worst hotel I've ever stayed at.
Stayed 2 nights in May 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The bathtub area was not clean. A lot of mold on the shower curtain. When I pulled it to open, it had a dirty washcloth stuck in it.
Stayed 2 nights in May 2018

2/10 Terrible

Zandra , Peru indiana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my family drove 12 hours from Indiana to Virginia I booked the room thru u guys for two night..i called the hotel to let them know we were gonna be late getting there they said that was OK..when we got there they gave our room away.because we were late due to road construction.
Stayed 2 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

Not La Quinta Inn Anymore

1. Pictures on the website doesn’t match actual lobby 2. Dirty smelly carpets throughout entire hotel 3. Open hallway doors slowly or else! 4. Empty vending machines with incorrect price labels (I was told I could cross the street to purchase at gas station!)
Stayed 2 nights in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t believe the pictures

My stay was unbearable dirty sheets, stained mattress, dirty towels and wash clothes,brownish stains on the curtain as if the previous occupant blew their brains out pubic hair and mold in the shower I’m surprised I diddnt share a bed with a rat. The hotel staff was unaccomidating to say the least if my home wasent 200 miles away I would of drove home instead. Expedia should be ashamed to let this establishment post false pictures on site do not stay here you will regret it. Worst than a low budget motel couldn’t pay me to stay here again.
Stayed 1 night in Apr 2018