Jen Hangzhou By Shangri-La
2.5 star property
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Popular amenities
- Pool
- Spa
- Free Wi-Fi
- Restaurant
- Breakfast available
- Business services
Explore the area
No. 66 Zhongzhou Road, Gongshu District, Hangzhou, Zhejiang, 310004
- Wulin SquarePlace, Wulin Square4 min drive
- Hangzhou Tower Shopping MallPlace, Hangzhou Tower Shopping Mall4 min drive
- Westlake Culture PlazaPlace, Westlake Culture Plaza5 min drive
- Hangzhou (HGH-Xiaoshan Intl.)Airport, Hangzhou (HGH-Xiaoshan Intl.)31 min drive
Room options
About this property
Jen Hangzhou By Shangri-La
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include a bar/lounge, massage/treatment rooms and conference space.
Jen Hangzhou By Shangri-La offers 176 accommodations. Beds feature down duvets. A pillow menu is available. This Hangzhou hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.
Recreational amenities at the hotel include an indoor pool.
Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
With your stay at Jen Hangzhou By Shangri-La, you'll be connected to a shopping centre and close to West Lake. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.
- Free Wi-Fi (speed: 25+ Mbps)
- Grab something to eat at the restaurant or stop for a drink at the bar/lounge
- Buffet breakfast served daily for a fee
- Take a swim in the indoor pool
- Treat yourself to body scrubs, deep-tissue massages or hydrotherapy at the spa
- Services include a concierge, a porter and luggage storage
- Just a 5-minute drive from Westlake Culture Plaza and a few minutes from Zhejiang Museum of Natural History
Jen Hangzhou By Shangri-La offers its guests a full-service spa and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.
Event space at this hotel measures 2583 square feet (240 square metres) and includes conference space. Jen Hangzhou By Shangri-La also features multilingual staff, concierge services, and express check-in.
This Art Deco Hangzhou hotel is smoke free.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Jen Hangzhou By Shangri-La has a restaurant on site.
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Free in-room WiFi has a 2-device limit
- Available in some public areas: Free WiFi
- WiFi in public areas is free with a 2-device limit
Parking and transport
- Onsite parking options include a garage
Food and drink
- Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 168 per person
- A bar/lounge
- A restaurant
Things to do
- Full-service spa
- Indoor pool
- TV in common areas
Family friendly
- In-room cot
- Indoor pool
- Rollaway/extra bed (surcharge)
Conveniences
- 24-hour front desk
- Luggage storage
Guest services
- Concierge services
- Multilingual staff
- Porter/bellhop
Business services
- 2 meeting rooms
- 2,583 square feet of conference space
Full-service spa
- 3 treatment rooms
- Body scrubs
- Deep-tissue massages
- Facials
- Hot stone massages
- Hydrotherapy
- Sauna
- Spa open daily
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Front entrance ramp
- Lift
- Smooth flooring in public areas
- Tile flooring in public areas
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- 1 building
- 18 floors
- Art Deco architecture
- Banquet hall
- Built in 2026
- Smoke-free property
Room amenities
Bedroom
- Bedsheets provided
- Down comforter
- Free cot
- Pillow menu
- Rollaway/extra bed (surcharge)
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 12:30 AM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests are required to download the property's SL.COM mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at Jen Hangzhou By Shangri-La
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for CNY 350 per night.
- Free cots (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: from approximately CNY 168 per person
- Rollaway bed fee: CNY 350 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, UnionPay QuickPass and WeChat Pay
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's SL.COM mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
- Pets and service animals are not allowed on site.
- Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
National rating
Property class, provided by our rating system, is based on property type, amenities and services.