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Asia Palace Hotel

3.5 star property

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Photo gallery for Asia Palace Hotel

Honeymoon Suite | Free minibar items, desk, free cots/infant beds, rollaway beds
Concierge desk
Free buffet breakfast
Reception hall
Deluxe Room, 1 Double or 2 Single Beds | Free minibar items, desk, free cots/infant beds, rollaway beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
44 Hang Tre Street, Hoan Kiem District, Hanoi, 84
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite (Triple)

Suite (Triple) | Free minibar items, desk, free cots/infant beds, rollaway beds

Suite (Triple)

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds | Free minibar items, desk, free cots/infant beds, rollaway beds

Deluxe Room, 1 Double or 2 Single Beds

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Honeymoon Suite

Honeymoon Suite | Free minibar items, desk, free cots/infant beds, rollaway beds

Honeymoon Suite

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Free minibar items, desk, free cots/infant beds, rollaway beds

Family Room, 2 Double Beds

  • City view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Asia Palace Hotel

A restaurant, a 24-hour business centre and a coffee shop/cafe are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, 24-hour room service and concierge services are on-site.
Asia Palace Hotel offers 11 air-conditioned accommodations with minibars (stocked with some free items) and complimentary bottles of water. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Asia Palace Hotel, you're just a quick walk from Hoan Kiem Lake. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Dining options include a coffee shop and a restaurant
  • Valet parking and self-parking available for a fee
  • Services include free supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes hiking/biking trails
  • Just a 4-minute walk from Hoan Kiem Lake and 8 minutes on foot from Hanoi Old Town Night Market
  • Airport, train station pick-up and local-area shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the business-friendly Asia Palace Hotel. For a fee, parking is available.

This 3.5-star Hanoi hotel is smoke free.

Guests are served a free buffet breakfast.
On-site venue – This restaurant serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Parking on site (VND 100,000 per night)
  • Valet parking on site (VND 100,000 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hiking/biking trails
  • Shopping
  • TV in common areas

Family friendly

  • Free supervised activities for children
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Built in 2009
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Oven
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 1 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for VND 230000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Self-parking fee: VND 100000 per night
  • Valet parking fee: VND 100000 per night
  • Rollaway bed fee: VND 230000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Asia Palace Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Asian Legend Hanoi
Asia Palace Hotel Hanoi
Asian Legend Hotel Hanoi
Asia Palace Hanoi
Asian Legend Hotel
Asia Palace Hotel Hotel
Asia Palace Hotel Hanoi
Asia Palace Hotel Hotel Hanoi

Asia Palace Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 101 out of 244 reviews
Rating 8 - Good. 82 out of 244 reviews
Rating 6 - Okay. 40 out of 244 reviews
Rating 4 - Poor. 12 out of 244 reviews
Rating 2 - Terrible. 9 out of 244 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Suet Yen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shut down hotel

This hotel was closed down when we arrived even though i paid in full for three nights. There was a note on the door to try another hotel but it was full. It was midnight by the time my young son and i were able to find another hotel and pay.
Stayed 3 nights in Aug 2019

2/10 Terrible

Suet Yen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shut down hotel

This hotel was closed down when we arrived even though i paid in full for three nights. There was a note on the door to try another hotel but it was full. It was midnight by the time my young son and i were able to find another hotel and pay.
Stayed 3 nights in Aug 2019

2/10 Terrible

Po leung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we arrived at Hanoi, we found out this hotel have notice: as fellow : If you have reservation already , please move to Hanoi Elpis Central Hotel. this is terrible!!!!!!!!!!! I made a complaint to Hotel.com already and is waiting for your CEO apologize letter to me, If I feel not satisfy your company apologize letter, I will told my story on the YOUTUBE and compplaint to Hong Kong Government department.............................
Stayed 2 nights in Jul 2019

10/10 Excellent

JK, SG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Old Quarter and near the lake. Clean and spacious room. Great breakfast. Do book the balcony rooms for the view. Very near the airport-bus stops.
Stayed 5 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was very helpful and super friendly. I booked a tour to Halong Bay and it was as described and better than any other tour boat. I also forgot and left a small bag in taxi and I didnt have a way to contact the driver. (It seemed impossible to get to the driver.) The staff called and hunted down the taxi driver and eventually got the bag for me. Beds were big size and morning breakfast was good. However, we stayed there for one night and left there next day although we had paid for two nights. The bathroom smells like swer is open. Bed sheets feels like it wasnt washed for long. A lot of mosquitos were in the room biting all night. The elevator was very small. The stairway was smelly. Sorry to say for friendly staffs but it seriously needs renovation and cleaning service and new carpet for stairs.
Stayed 2 nights in Apr 2019

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly, breakfast was great, bus to the airport stops outside which was handy, was able to walk to where we wanted to go, nice spacious room, only downside was the bed was a bit uncomfortable.
Stayed 4 nights in Mar 2019

10/10 Excellent

JK, SG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room with balcony overlooking Hang Tre street. Very comfortable bed!
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all the hotel is good except the elevator. It is too small and slow.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff is amazing. Very kind and helpful but that is about it!!! The facility is no place to stay!! I had the large room that they call the Honeymoon suite. Really? Two double beds put together with mattress that are no more than fome super soft that your back hurts and you can not get a good night sleep. I changed 3 room till I am in something that is barbell no more. Sinks have cracks in them . The shower in two of the rooms I stayed in did not function well and where never fixed even though I reported it more than once. For me it is not a place I will go back to.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic. Very old elevator that you can barely fit in, but, that was only drawback. Very good breakfast, great a/c and wifi is fast. Within 10 minutes of Hoan Kiem lake.
Stayed 1 night in Feb 2019

10/10 Excellent

Bill, Rogersville, Tennessee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and very helpful. Excellent location, wifi was very fast. Huge bed which I really enjoyed and was very comfortable.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the lake. Spacious room. I slept well every night. I found that room rates are on the cheaper side, for the location and quality of the accomodation. This hotel is my first choice when visiting Hanoi.
Stayed 4 nights in Jan 2019

10/10 Excellent

CELESTAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jan 2019

6/10 Okay

Jay

Liked: Staff & service
Hotel staff are helpful and friendly. The room however, wasn't as fantastic as i expected it to be. The location of the hotel is convenient to explore the Old Quarters area and the weekend market.
Stayed 1 night in Jan 2019

8/10 Good

Jennifer, HCMC riverside

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great western style beds but Asian style bathroom.

The beds were heavenly and we would stay there again just for the beds. It’s an old hotel and they have retrofitted a lot of things to make it more comfortable and convenient with respect to “western” standards. However I still hated the bathroom. The website doesn’t tell you what kind of a bathroom you are going to get with what kind of bedroom and the pictures show all of the bathrooms. In our room, the shower is before you get to the toilet so of course you are always on a wet floor which even though I live in Vietnam I still find disgusting. But otherwise the place was wonderful. It was old but very nice. Like I said, the beds were incredible which is what matters. The staff were also super excellent.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nahhh

Customer service was good. Room condition was bad. My husband got a bite from bed bug
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
We only stated one night. The staff was friendly, but the building appearance is different than the pictures.
Stayed 1 night in Dec 2018

10/10 Excellent

J, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, value, staff and room comfort & cleanliness. The freshly prepared breakfast at the top floor was great too. There are many good local and tourist restaurants nearby.
Stayed 4 nights in Dec 2018

8/10 Good

Chiawei

Liked: Cleanliness, staff & service, room comfort

Good

The room is quite simple. Staff were extremely friendly, location is nice. Wifi connection is nice.
Stayed 1 night in Dec 2018

10/10 Excellent

Anita, Munich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very nice stay in this hotel. Staff was very nice and helpful. Location is perfect and you can walk to many of the city attractions. Room is comfortable and spacious enough. Bus to the airport stops right in front of the hotel. Do not expect too much luxury, but it is very good if you want a pleasant stay with a good price. The only thing I would ask the hotel staff is to provide more toiletries such as shampoo, or bring your own.
Stayed 5 nights in Nov 2018

8/10 Good

Jordan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy Small Hotel with Big Rooms

Close proximity to the lake and everywhere else. Breakfast is great and adequate.
Stayed 4 nights in Oct 2018

10/10 Excellent

jim, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and staff

Great hotel less than 10 minutes from city centre. Daisy who runs the hotel has a great team in place that are happy to help and are interested in making sure you have the best experience possible. I would like to thank Mandy, Chris , Han and Khai for ensuring I had a fantastic holiday.
Stayed 9 nights in Sep 2018

10/10 Excellent

J, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel near the lake

Asia Palace Hotel is about 5 minutes walk to the lake, and just opposite the airport bus stop. The Honeymoon suite was spacious and comfortable, and clean too. Air-conditioning worked well, as did the water heater and TV with cable channels. All staff were friendly. Breakfast was good; in addition to your breakfast choice which will be prepared on the spot, there is also a small buffet section. I will stay here again.
Stayed 5 nights in Sep 2018