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Azen Westlake Hotel Hanoi

3.0 star property

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Photo gallery for Azen Westlake Hotel Hanoi

Executive Double Room, 1 King Bed, Lakeside | Premium bedding, down duvets, pillow-top beds, minibar
Dining
Combined shower/bathtub, designer toiletries, hair dryer, bathrobes
Junior Double Room, 1 King Bed, City View | Miscellaneous
Combined shower/bathtub, designer toiletries, hair dryer, bathrobes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
156 P. Yen Phu,Tay Ho, Ha Noi, Ha Noi, 100000
  • Place, West Lake
    ‪1 min walk‬
  • Place, Tran Quoc Pagoda
    ‪15 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪4 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double Room, 1 Queen Bed, City View

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Private Bathroom, City View

Deluxe Room, 1 King Bed, Private Bathroom, City View | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Private Bathroom, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Combined shower/bathtub, designer toiletries, hair dryer, bathrobes

Deluxe Room, 2 Single Beds, Non Smoking

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Double Room, 1 King Bed, City View

Junior Double Room, 1 King Bed, City View | Premium bedding, down duvets, pillow-top beds, minibar

Junior Double Room, 1 King Bed, City View

  • Lake view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed, Lakeside

Executive Double Room, 1 King Bed, Lakeside | Premium bedding, down duvets, pillow-top beds, minibar

Executive Double Room, 1 King Bed, Lakeside

  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room, Multiple Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Triple Room, Multiple Beds, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Premier Quadruple Room, City View

Premium bedding, down duvets, pillow-top beds, minibar

Premier Quadruple Room, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

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Exterior
Maison Nha 28 Mac Dinh Chi
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  • Air-conditioning
  • Laundry room
  • Housekeeping
The price is €37
includes taxes & fees
7 Apr - 8 Apr
Maison Nha 28 Mac Dinh Chi

About this property

Azen Westlake Hotel Hanoi

8 restaurants, a full-service spa and a 24-hour business centre are available at this hotel. Additionally, coffee/tea in a common area, spa services and a fridge in a common area are on-site. Change of towels is available on request
Azen Westlake Hotel Hanoi offers 42 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Azen Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.
During your stay at Azen Westlake Hotel Hanoi, you're just a quick walk from West Lake. Features include 8 restaurants, a full-service spa and a 24-hour business centre.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy a bite to eat at one of the 8 restaurants
  • Treat yourself to hot stone massages at Azen Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • 7 minutes by foot from West Lake and a 4-minute drive from Hoan Kiem Lake
Azen Westlake Hotel Hanoi offers its guests a full-service spa. There are 8 restaurants on site, along with a nearby corner/local shop. Business amenities include a 24-hour business centre and meeting rooms.

Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Azen Westlake Hotel Hanoi.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

Azen Westlake Hotel Hanoi has 8 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • No on-site parking available

Food and drink

  • 8 restaurants
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (203 centimetre wide door)
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Fan
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Azen Westlake Hotel Hanoi

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for VND 2500000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: VND 2500000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Azen Westlake Hotel Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.6/10

Cleanliness

10/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge, nice room! Very comfortable. Staff was tremendous and helpful. I’d stay here again in a heartbeat
Stayed 5 nights in Mar 2026

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms cleaned daily, staff very curtious and friendly
Stayed 10 nights in Feb 2026

6/10 Okay

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service
Das Hotel befindet sich aktuell im Umbau, viele Zimmer sind nicht bezugsfähig und man merkt auch viel von der Baustelle. In unserem Zimmer funktionierte beispielsweise auch die Klimaanlage nicht richtig und die Fenster waren noch nicht fertig saniert. Personal super freundlich und hilfsbereit und abgesehen von der Baustelle auch sauber! Für den Preis absolut ok.
Stayed 1 night in Mar 2026

10/10 Excellent

Yang, Adachi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室は基本的に清潔です。すべてのスタッフは親切かつ丁寧です。ホテルの立地はとてもいいです。周辺に美味しい店が多くて、ウエストレイクに近くて、カフェ店も多くてとても便利です。タクシーでold quarte(旧市街)まで15分ぐらいです。私は初めてベトナムに訪問するけど、マネジャーは色々やってくれて、ここに泊まったらとても安心でした！今度チャンスがあればまたここに泊まりたいです。一点だけ良くないのが泊まる期間中、ホテルはリフォームしているので、ホールにちょっとごちゃごちゃでした。現在は施工が終わりました。
Stayed 4 nights in Mar 2026