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GRAND HOTEL du LAC Hanoi

5.0 star property
VIP Access

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Photo gallery for GRAND HOTEL du LAC Hanoi

Outdoor pool
Property video
Front of property
Lobby sitting area
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

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18-20-22-24 Nha Chung, Hoan Kiem, Hanoi, 100000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Colonial Deluxe Double Internal Window

Colonial Deluxe Double Internal Window | Premium bedding, down duvets, memory-foam beds, minibar

Colonial Deluxe Double Internal Window

9.6 out of 10
Exceptional
(10 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Colonial Executive Double Internal Window

View from room

Colonial Executive Double Internal Window

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Premium Double Street View

Premium bedding, down duvets, memory-foam beds, minibar

Colonial Premium Double Street View

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

Premium bedding, down duvets, memory-foam beds, minibar

Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

Premium bedding, down duvets, memory-foam beds, minibar

Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Deluxe Twin Internal Window

Premium bedding, down duvets, memory-foam beds, minibar

Colonial Deluxe Twin Internal Window

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Colonial Executive Twin Internal Window

View from room

Colonial Executive Twin Internal Window

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Colonial Premium Twin Street View

Street view

Colonial Premium Twin Street View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premium Connecting Room Street View

Street view

Premium Connecting Room Street View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

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About this property

GRAND HOTEL du LAC Hanoi

This smoke-free hotel features 2 restaurants, a full-service spa and an outdoor pool. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a fitness centre and a steam room.
GRAND HOTEL du LAC Hanoi offers 100 air-conditioned accommodations with minibars and a safe. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.
The on-site spa has 8 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the free breakfast at GRAND HOTEL du LAC Hanoi. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body wraps or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Steps from St. Joseph's Cathedral of Hanoi and 5 minutes on foot from Hoan Kiem Lake
GRAND HOTEL du LAC Hanoi offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre, 2 meeting rooms, and coworking spaces. A fitness centre, a rooftop terrace, and a vending machine are also featured at the luxury GRAND HOTEL du LAC Hanoi. For a fee, parking is available.

This 5-star Hanoi hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10:00 AM.
GRAND HOTEL du LAC Hanoi has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (VND 250,000 per day)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 900000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: VND 250000 per day
  • Rollaway bed fee: VND 900000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number 0109920439
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

GRAND HOTEL du LAC Hanoi Hotel
GRAND HOTEL du LAC Hanoi Hanoi
GRAND HOTEL du LAC Hanoi Hotel Hanoi

GRAND HOTEL du LAC Hanoi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 588 out of 684 reviews
Rating 8 - Good. 71 out of 684 reviews
Rating 6 - Okay. 19 out of 684 reviews
Rating 4 - Poor. 2 out of 684 reviews
Rating 2 - Terrible. 4 out of 684 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Beautiful hotel. Amazing staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

KELVIN

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room. Polite and professional staff. Location is good as in near to many places.
Stayed 2 nights in Oct 2025

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, amenities
We found this gem right in the center of Hanoi “36 pho phường” district. Love the location and friendly staffs here. We will be back soon. Ms Lan Phuong at the Front desk was amazing, she went out her way to ensure we are happy.
Stayed 2 nights in Nov 2025

10/10 Excellent

Hollis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the second we checked in I knew our stay was going to be amazing. The service is absolutely unparalleled. Anytime I had any questions I would message the concierge via WhatsApp and they replied immediately. We arrange for many services during our stay and they assisted with all of them. I couldn’t be happier.
Stayed 2 nights in Nov 2025

10/10 Excellent

wan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exudes colonial boutique chic. what makes the Grand du Lac hotel 5 star is the staff. Every staff we met was warm, courteous and welcoming from Grace at Check in to the restaurant staff and doormen.Everyone made us feel really welcomed and we really enjoyed our stay here
Stayed 6 nights in Nov 2025

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. The breakfast was tasty, the room was clean with a nice view and we didn’t hear any street noise. The location is convenient and surrounded by lots of nice shops and restaurants
Stayed 2 nights in Nov 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities
Location was great. Service was excellent. Great selection at breakfast. Great views from restaurant and Ozone bar
Stayed 1 night in Nov 2025

8/10 Good

Andrea

Stayed 2 nights in Nov 2025

10/10 Excellent

Takafumi, San Jose

Stayed 3 nights in Nov 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Friendly and outstanding service by all staff. Made us feel so valued. Outstanding oasis in the middle of the chaos of Hanoi. We would highly recommend
Stayed 1 night in Nov 2025

10/10 Excellent

Maziyar

Stayed 2 nights in Oct 2025

10/10 Excellent

Ari

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay in a lovely room that was clean and beautifully decorated!
Stayed 1 night in Nov 2025

10/10 Excellent

Zhijian Tommy

Liked: Cleanliness, staff & service, amenities
Very friendly staff and excellent service. Appreciate the front desk staff Andrew for his food suggestions
Stayed 2 nights in Nov 2025

10/10 Excellent

Mickey, Nyack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Francis, Cambridge

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was as close to a perfect stay as you can get. The staff are the most generous and helpful people I’ve had the pleasure of meeting anywhere around the world. Truly the gold standard for customer dedication and care. Nhi is a team member who my girlfriend and I will always remember. She ensured that our stay was not only above what we expected but helped us with so many other needs along the way. Truly. It’s people like Nhi that will make me return again and again to the Grand whenever I’m back in Hanoi. Hotel rooms where spotless breakfast was amazing. Emma was another amazing Grand DU Luc team member that stood out. Truly made our stay amazing and I can’t say enough how much it meant that Nhi helped us out in one of our hardest moments when we left Hanoi only to return. I will never forget how amazing this hotel and staff are.
Stayed 5 nights in Oct 2025

10/10 Excellent

Julija

Stayed 1 night in Oct 2025

6/10 Okay

Kieu Mi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a stunning newly renovated hotel in the heart of historical Hanoi. Upon entry the hotel stands up to their name, Grand with beautiful touches of European influence decor. The rooms were largely spacious and accommodating for even large suitcases & luggages. We booked last minute after leaving Da Nang due to a storm where were staying in an apartment suite in luxury hotel ocean front so we were not expecting much from a last minute booking with an internal window room but was pleasantly surprised with how beautiful it was! We found the breakfast here to be very Americanized and western style unlike the other places we stayed. They have offer a variety of fresh fruit, pastries, and hot entrees buffet style in addition to breakfast entrees and lattes made to order from a menu. We tried the banh mi on the menu but it was panini pressed and looked like flat bread which was interesting. I wish they would have just kept it authentic instead of accommodating to western and European travelers. Service was mostly friendly with a few being more pushy than the other places we’ve been - mostly with just the front desk as another reviewer stated. Lilly was our front desk representative that checked us in. Although she was nice, she said a few things that made us feel uncomfortable. Camellia was our guest relations officer who asked for 10/10 rating despite our honest feedback upon check out. Other than that I’d recommend this hotel for its central location & stunning rooms!
Stayed 3 nights in Oct 2025

10/10 Excellent

Oi Yee Agnes

Stayed 4 nights in Oct 2025

10/10 Excellent

Mads Halvor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff who made a real effort to assist. Can definitely be recommended!
Stayed 3 nights in Oct 2025

10/10 Excellent

Molly, River Forest

Liked: Cleanliness, amenities, property conditions & facilities
Great service great food and beautiful
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. One restless night with noise on the floor. Otherwise, pretty much 10/10.
Stayed 2 nights in Oct 2025

10/10 Excellent

E. Tyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovin Viet Nam.

My room was clean with appropriate amenities. There was a bit of dust under the bed but nothing terrible. As I mentioned to the front desk on my way out my shower did leak around the drain a bit. A minor caulking event. I cannot say enough good things about the staff in the restaurants and in the Spa. I could live in the hotel forever.
Stayed 2 nights in Oct 2025

6/10 Okay

Lindsey

Stayed 1 night in Oct 2025

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Tra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok
Stayed 2 nights in Oct 2025