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Hanoi La Cascada House & Travel

3.5 star property

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Photo gallery for Hanoi La Cascada House & Travel

Hypo-allergenic bedding, minibar, desk, blackout curtains
Restaurant
Hypo-allergenic bedding, minibar, desk, blackout curtains
Reception
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
9 Pho Gam Cau, Dong Xuan, Hoan Kiem, Hanoi, 100000
  • Dong Xuan Market
    ‪2 min walk‬
  • Hanoi Old Town Night Market
    ‪9 min walk‬
  • Hoan Kiem Lake
    ‪13 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪39 min drive‬

Room options

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Hypo-allergenic bedding, minibar, desk, blackout curtains

Executive Double or Twin Room

  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double or Twin Suite

Junior Double or Twin Suite | Hypo-allergenic bedding, minibar, desk, blackout curtains

Junior Double or Twin Suite

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Terrace Double Suite, Balcony

Terrace Double Suite, Balcony | Hypo-allergenic bedding, minibar, desk, blackout curtains

Terrace Double Suite, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Balcony

Family Suite, Balcony | Hypo-allergenic bedding, minibar, desk, blackout curtains

Family Suite, Balcony

  • City view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Standard Single Room (Internal Window)

Standard Single Room (Internal Window) | Hypo-allergenic bedding, minibar, desk, blackout curtains

Standard Single Room (Internal Window)

  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Hypo-allergenic bedding, minibar, desk, blackout curtains

Deluxe Double or Twin Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hanoi La Cascada House & Travel

Hotel with a 24-hour front desk, a short walk to Hanoi Old Town Night Market
Concierge services, dry cleaning and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Hanoi La Cascada House & Travel offers 20 air-conditioned accommodations with minibars and complimentary bottles of water. A pillow menu is available. 32-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hanoi La Cascada House & Travel. During your stay, you're just a quick walk from Hanoi Old Town Night Market. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
As a guest of Hanoi La Cascada House & Travel, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hanoi La Cascada House & Travel also features a garden, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:00 AM for a fee: VND 50,000 for adults and VND 50,000 for children

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately VND 50000 for adults and from VND 50000 for children
  • Airport shuttle fee: VND 417000 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Hanoi La Cascada House & Travel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Hanoi La Cascada House & Travel.

Property is also known as

Hanoi Cascada House & Travel
Hanoi La Cascada House & Travel Hotel
Hanoi La Cascada House & Travel Hanoi
Hanoi La Cascada House & Travel Hotel Hanoi

Hanoi La Cascada House & Travel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 162 out of 182 reviews
Rating 8 - Good. 16 out of 182 reviews
Rating 6 - Okay. 3 out of 182 reviews
Rating 4 - Poor. 1 out of 182 reviews
Rating 2 - Terrible. 0 out of 182 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here three weeks and highly recommend. I was so lucky to pick this place. Hotel is very prompt at responding to communications - I had lots of questions. Perfect location, just a few minutes walk from the craziness of the "tourist" area, yet in a quiet area so you can get away from the madness. Important - this hotel is a few hundred meters from the "wet market" which is a cultural experience. Must see, especially if you eat meat! Go at dawn and take a camera! Best nearby coffee - I like "S-Coffee" on Hang Cheu St. The staff are wonderful - genuinely friendly and helpful. English is very good. Room was clean, and housekeeping was just perfect. Laundry was cheap and fast. The hotel helped me arrange an overnight trip to Ha Long area. They can arrange trips all over Vietnam. It was easy to set up, and good. Before you arrive at HAN, be sure to book an airport pick-up using the hotel to arrange it. The hotel adds the cost to your room bill, about $18. The driver will show up with a card with your name on it, and you just collapse into the back seat and let them take you to the hotel. A person from the hotel will come out to meet you at the street. Could not be easier, especially after the long flights (it took me 24 hours). You don't need to find VND to pay the driver, or worry about getting ripped off. It just works!
Stayed 18 nights in Jan 2025

8/10 Good

Maya

Liked: Staff & service
Stayed 7 nights in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a great location, very close to the river and night markets. The beds in the room were very comfy and the staff were very friendly, Lily was especially lovely, friendly and super helpful. The walls between rooms were very thin so depending what neighbours you got will depend how quiet your room will be. The room we had also had a glass door so the hallway light came through at night, our room was the only door like this on our floor, so i'm not sure why it didn't have a wooden door like the rest, I just used an eye mask though and it was fine.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nuong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young staff members were always attentive, and spoke very good English They provided above and beyond customer service, and very informative. The family room was spacious, and quiet, despite facing the railway track. There were plenty of charging points in the room. As in most places we stayed at, we would have liked more hangers to hang up our damp towels but apart from that, it was all good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Devlin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are amazing could not have been any more helpful in where to go and what to do, took interest and care of us.
Stayed 2 nights in Jan 2025

10/10 Excellent

yanru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great. Nice and helpful.
Stayed 2 nights in Dec 2024

6/10 Okay

januar

Stayed 1 night in Dec 2024

10/10 Excellent

Siew Cheng

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, just a pity it is hidden in a alley where no car can go in. So you got to drag the luggage alone the dark alley especially during the night when all shops is closed. Overall, staffs is very helpful. Special applause to the lady supervisor. Sorry I forgot to get her name. She was exceptional friendly and go her way out to help us contact the tour operator to pick us up at the hotel to the meeting point, if wasn't for her, we are quite lost on this. Thank you very much. You make our stay overlook the location with your genuine self.
Stayed 1 night in Dec 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super kind and helpful during the entire stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ragini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Cascada is a great value for money hotel. The hotel is clean and service is excellent. The staff went out of their way to help us schedule tours, airport pickups and drop-offs. They even gave us some small gifts as tokens of appreciation. The only downside was that the location was a bit hard to find at first. Also, on our last day of stay, the bathroom had a strange sewer like smell. Aside from that, service was excellent and I greatly appreciate how helpful the staff was.
Stayed 2 nights in Nov 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem, in a back alley at the North side of the Old Quarter, comfortable, clean room with a spacious balcony, very Nice, polite, helpful staff, would definitely recommend this Hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service was spectacular they were very helpful with arranging our transportation and our tours the location is right down in a thick of the Xuan market
Stayed 1 night in Nov 2024

10/10 Excellent

olivier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good, clean but overall what makes the difference is the amazing staff, always trying to help. I’ll definitely stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is not Robert. I am the wife Amada Neuwirth.
Stayed 4 nights in Sep 2024

10/10 Excellent

MICHAEL ANGELO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Gene

Liked: Amenities
Loved the place and location
Stayed 2 nights in Sep 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to everything, not able to access by car so required a walk from the taxi drop off. Staff get helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so nice and helpful! The room was comfortable and everything was within walking distance. It’s really the perfect place to stay in Ha Noi
Stayed 5 nights in Jul 2024

10/10 Excellent

R M C S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a weeks stay

The staff is what makes this place as great as it is! They are all super kind, friendly, and helpful. The room was decent but the view was great. It’s in a convenient location too. Hotel pick up and drop off were a plus. Laundry service was nice as well!
Stayed 7 nights in Jun 2024

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 7 days. First of all, call or email the staff to reserve an airport taxi at reasonable prices. The taxi driver will drop you off at the intersection. From there, go under the train bridge, turn right, and walk for 2 minutes until you see a big brown sign with yellow lettering. It’s about a 15-minute walk to the old quarter/beer street. The staff and housekeeping provide excellent, top-notch service. Highly recommended!
Stayed 7 nights in Jun 2024

10/10 Excellent

kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Adithya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at La Cascada on 3 occasions during our long stay in Hanoi, leaving intermittently for some short trips. The entire staff was incredibly helpful and friendly, making our early morning or late night check-ins a breeze. They also assisted with airport transfers, communicating with tour operators, and much more. The hotel itself was clean, with large rooms, comfortable beds, and cold AC which was critical to sleeping comfortably in the summer heat. My only recommendation would be to have a locked room for luggage storage. They currently store luggage monitored by the 24/7 front desk staff.