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Hanoi Lotus Boutique Hotel

4.0 star property
VIP Access

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Photo gallery for Hanoi Lotus Boutique Hotel

Terrace/patio
Exterior detail
Terrace/patio
Lobby
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Business services

Explore the area

View in a map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double or Twin Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Superior Double or Twin Room

9.0 out of 10
Wonderful
(98 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Royal Suite Large Balcony & Terrace (8m2) City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Royal Suite Large Balcony & Terrace (8m2) City View

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Family Suite Large Balcony & Terrace (9m2) City View

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Connecting Rooms, Large Balcony City View

Terrace/patio

Connecting Rooms, Large Balcony City View

  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Premium Suite Large Balcony (6m2) City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Premium Suite Large Balcony (6m2) City View

8.8 out of 10
Excellent
(20 reviews)
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Day Use - 4 Hours Only

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Day Use - 4 Hours Only

10.0 out of 10
Exceptional
(107 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

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About this property

Hanoi Lotus Boutique Hotel

Art Deco hotel with free breakfast and rooftop terrace
This hotel features a restaurant, a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a rooftop terrace, a 24-hour business centre and a conference centre are on-site.
Hanoi Lotus Boutique Hotel offers 45 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Hanoi Lotus Boutique Hotel gets high marks from our customers. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests really like the accommodation for the cleanliness, low noise level, overall comfort and comfy beds
  • Within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
  • Airport, railway station and shopping centre shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A 24-hour business centre, 2 meeting rooms, and coworking spaces are available. A rooftop terrace, a library, and multilingual staff are also featured at the family-friendly Hanoi Lotus Boutique Hotel. An airport shuttle (available 24 hours), a shopping centre shuttle and a train station drop-off service are available for a fee. Parking is available for a fee. A complete renovation of Hanoi Lotus Boutique Hotel was completed in August 2024.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
AUCO Restaurant – This restaurant serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 70; reservation required
  • Snack bar/deli

Restaurants on site

  • AUCO Restaurant

Things to do

  • Bicycle rentals
  • Books
  • Designer stores
  • Evening entertainment
  • Games
  • Library
  • Music library

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lift (150 centimetre wide door)
  • Low-height counter and sink
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2019
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated entire property - August 2024

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby hotel, located 130 metres away.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Lotus Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18.00 per vehicle (one way)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses wind energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hanoi Lotus Boutique Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Hanoi Lotus Boutique Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 656 out of 1132 reviews
Rating 8 - Good. 236 out of 1132 reviews
Rating 6 - Okay. 123 out of 1132 reviews
Rating 4 - Poor. 63 out of 1132 reviews
Rating 2 - Terrible. 54 out of 1132 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Janel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful, the rooms were clean but has a slight smell not to my liking but overall this is great place to stay in the old quarter. You can walk to a lot of places including train street. Visit the nail salon at the end of The street and try her Salt coffee when you get your nails done it’s sooo good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very spacious; the staff were so accommodating and friendly. Anna and Angela gave us lots of advice about things to do around Hanoi.
Stayed 3 nights in Oct 2025

10/10 Excellent

kumagai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were so attentive and friendly and genuinely interested in our stay. Location was excellent for all the main tourist attractions in the old quarter.
Stayed 2 nights in Oct 2025

10/10 Excellent

Niels

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were very cheerful and welcoming, which was a rare sight. Rooms lighting was great. Beds and bathroom were clean. Location is good within walking distance to the popular spots. Breakfast was delicious with a good spread of local and continental foods.. Highly recommended! Special mention to Anna and Angela who made us feel very warm and welcome!
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicolai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was superb and went above and beyond to support their guests. The facility was good, rooms comfy, Shower had good pressure and hot water, great location and the breakfast is the best I’ve had in SE Asia.
Stayed 1 night in Oct 2025

6/10 Okay

Dhaval

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Air con works, however, it does not look anywhere close to the pics. It’s not clean, beddings were below average.
Stayed 1 night in Oct 2025

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff hotel are very helpfull and nice hospitality, especially ms Anna who is very helpfull and fast respond, thanks for service and helping us during our stay at Hanoi Lotus Boutique Hotel .
Stayed 1 night in Oct 2025

10/10 Excellent

vu

Liked: Cleanliness, staff & service, property conditions & facilities
Yes,it is good to stay in Hanoi lotus hotel
Stayed 5 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most friendly hotel staff I have ever encountered in all my travels over the years. From the Reception Desk to the Kitchen/Breakfast to the Housekeepers they all contributed to a wonderful stay. The breakfast options are wonderful and the staff in the restaurant so obliging and helpful and happy. Manager Jenny run a very happy and motivated operation. It shows in every aspect of the professionalism and good humour of all her staff. Reception Desk staff very helpful with any queries. The hotel is in a great location in the heart of Old Town. Highly recommend this hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the Hanoi Lotus Boutique Hotel are the friendliest and most helpful I have ever encountered in my travels. From the moment of booking Anna was in touch making sure everything went smoothly. Tours, taxis, transfers and advice they were simply the best.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Didrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was great. The best part was the staff. They were amazing! I highly recommend booking this little hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Franklin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The shower/bathroom in our initial room flooded but we were moved to a better room the following day.
Stayed 2 nights in Oct 2025

10/10 Excellent

andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train street if you go to the right one! Good eating minutes walk away. Best hot water in Hanoi so far. Staff were amazing and very helpful. Good breakfast with free made to order options.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kyuseok

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole experience is incredible with Hanoi Lotus Boutique Hotel . Everything seems to be excellent from the welcome snacks and drinks, the warm accommodation of the staff, the clean and cozy room, the breakfast food, the kind breakfast manager and crew, the accessibility of the location, and even the WiFi. My friends and I are so happy with the experience and the stay was worth its value. I highly recommend this place whenever you visit Hanoi. Shoutout to Anna, Angela, and Dat for their energy and warmth as receptionists. What an excellent service this hotel provides overall.
Stayed 3 nights in Sep 2025

6/10 Okay

Liezle

Stayed 3 nights in Oct 2025

10/10 Excellent

Fukuda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Fukuda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yeom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Yeom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff, good service, delicious breakfast and super clean esthetic room. I recommend it.
Stayed 1 night in Oct 2025

10/10 Excellent

Yeom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all so friendly and incredibly helpful. Room was large and comfy. Location great - close to all the main sites
Stayed 2 nights in Oct 2025

10/10 Excellent

Yeom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast offered a lot of choices and tasted very good. Also, the staff were all very helpful, proactive in assisting, and had a great attitude:)
Stayed 1 night in Sep 2025

10/10 Excellent

Yeom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

hyunjong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. The receptionist were very nice and accommodating specially Huong. Food is great too
Stayed 3 nights in Sep 2025