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Hanoi Lotus Boutique Hotel

4.0 star property
VIP Access

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Photo gallery for Hanoi Lotus Boutique Hotel

A modern bedroom with a glass partition, a bed, and a small balcony with potted plants and flowers.
The exterior of the Lotus Boutique Hotel with a modern design, featuring a prominent entrance and a balcony with potted plants.
A hotel lobby with a reception desk, a Christmas tree, and a seating area.
Spa
A buffet with a variety of food options, including fruits, vegetables, and prepared dishes.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar

Explore the area

View in a map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪44 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Double or Twin Room

A hotel room with two beds, a TV, a desk with a vase of flowers, and a window.

Superior Double or Twin Room

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Room

A hotel room with a balcony, a bed, a TV, and a desk.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a balcony with a table and chairs, and a view of the city.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Double or Twin Room, No Windows

A hotel room with a large bed, wooden nightstand, and a desk with a chair.

Superior Double or Twin Room, No Windows

9.2 out of 10
Wonderful
(105 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Royal Suite Large Balcony & Terrace (8m2) City View

Premium bedding, memory-foam beds, minibar, in-room safe

Royal Suite Large Balcony & Terrace (8m2) City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite Large Balcony & Terrace (9m2) City View

A hotel room with two beds, a wooden floor, a balcony with a chair, and a view of buildings.

Family Suite Large Balcony & Terrace (9m2) City View

7.0 out of 10
Good
(6 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Connecting Rooms, Large Balcony City View

A modern bedroom with a glass partition, a bed, and a small balcony with potted plants and flowers.

Connecting Rooms, Large Balcony City View

  • City view
  • 65 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Premium Suite Large Balcony (6m2) City View

A hotel room with a bed, a desk, a TV, and a balcony with chairs and plants.

Premium Suite Large Balcony (6m2) City View

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hanoi Lotus Boutique Hotel

This hotel features a restaurant, a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, valet parking and coffee/tea in a common area.
Hanoi Lotus Boutique Hotel offers 45 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Hanoi Lotus Boutique Hotel gets high marks from our customers. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness, comfy beds, spaciousness and overall comfort
  • Within a 10-minute walk of Hoan Kiem Lake and Train Street
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

The business-friendly Hanoi Lotus Boutique Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Parking is available for a fee. A complete renovation of Hanoi Lotus Boutique Hotel was completed in August 2024.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
AUCO Restaurant – This restaurant serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 70; reservation required
  • Snack bar/deli

Restaurants on site

  • AUCO Restaurant

Things to do

  • Books

Family friendly

  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Hardwood flooring in room
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • At least 80% organic food
  • Built in 2019
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated entire property - August 2024
  • Some LED lighting used

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby hotel, located 130 metres away.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Lotus Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18.00 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hanoi Lotus Boutique Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Hanoi Lotus Boutique Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 346 out of 428 reviews
Rating 8 - Good. 44 out of 428 reviews
Rating 6 - Okay. 26 out of 428 reviews
Rating 4 - Poor. 9 out of 428 reviews
Rating 2 - Terrible. 3 out of 428 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Han Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, perfect location and super sweet and helpful staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and pleasant, the hotel is excellent, the rooms are clean and pleasant, the breakfast is good and varied and the location is excellent.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

fredy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, very friendly staff, location was great.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, staff were really friendly and helped book our bus & tours. Breakfast was great, and the hotel is in a fantastic location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick Check-in, Very friendly and helpful staff at the reception Pleasant stay and very nice rooms. Nice and peaceful location close to the Lake and many good restaurants.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mathis

Liked: Cleanliness, staff & service, amenities
Wonderful staff, great breakfast, beautiful room and great value for money.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Daman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff both on reception and at breakfast were always very friendly and helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. The staff is super friendly and very helpful. Our room was comfortable and quiet.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nicolai

Liked: Cleanliness, staff & service, amenities
We would definitely recommend this hotel to family and would stay here again. Amazing location and good value.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff go above and beyond to ensure you enjoy your stay. They are so so helpful and friendly. Location is excellent too, as in breakfast
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Juran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, very friendly and helpful.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kranti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were outstanding. Very attentive, friendly, helpful and informative. Location was excellent, close to all the attractions.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities
I would highly recommend this hotel for a stay in Hanoi.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Soon Young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, very helpful. The hotel is in a great location in the old town. Rooms are nice and comfortable. I would absolutely recommend going there.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel several times in the past three years and it is my go-to establishment. The location is perfect for me and the staff is very kind and useful for information.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were attentive and extremely helpful. We felt welcomed the whole time :)
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. The staff were extremely helpful and the breakfasts were great!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great - close location to lake at old town and reception staff were really helpful and friendly, organising tours and taxis for us. Good value for money also! Would recommend for anyone coming to Hanoi!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities
Room was clean and staff excellent
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before. It is a small hotel but the terrace room is large and very comfortable, perhaps better than other expensive hotels I have stayed in Hanoi.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Daman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staffs, feel like family. Great location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Malasenoks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most I liked is the very accommodating staff. The room is clean, we loved their buffet breakfast very satisfying.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jardine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality started even before arriving to the hotel, Angela reached out prior to our stay to provide options for tours during our stay!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the tentative staff always on hand to help and cater to our needs can't go wrong if you plan to stay here 10/10.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ugur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angela was super welcoming and really helpful and thorough in signposting the sights in Hanoi!
Stayed 1 night in Oct 2025

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