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Hanoi Royal Palace Hotel

3.5 star property

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Photo gallery for Hanoi Royal Palace Hotel

Junior Suite, 1 Double Bed | Minibar, in-room safe, desk, iron/ironing board
Lobby sitting area
Exterior
Balcony
Family Room | Minibar, in-room safe, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
18A Quan Su Street, Old Quarter, Hoan Kiem, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Room, 1 Double or 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Double or 2 Single Beds

  • 20 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 Double Bed

  • 25 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, iron/ironing board

Family Room

  • 40 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double or 2 Single Beds, City View

Deluxe Room, 1 Double or 2 Single Beds, City View | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double or 2 Single Beds, City View

  • City view
  • 30 sq m
  • Sleeps 4
  • Free Wi-Fi

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About this property

Hanoi Royal Palace Hotel

Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, 24-hour room service and concierge services are on-site.
Hanoi Royal Palace Hotel offers 23 air-conditioned accommodations with computers and DVD players. 32-inch LCD televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

With your stay at Hanoi Royal Palace Hotel, you're connected to a shopping centre and just a quick walk from Hoan Kiem Lake. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free breakfast served daily
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Hoan Kiem Lake and Train Street
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

The business-friendly Hanoi Royal Palace Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. An airport shuttle at scheduled times is available for a fee.

Guests are served a free breakfast daily from 7 AM to 10 AM.
Grand Restaurant – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) at scheduled times

Food and drink

  • Free breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Grand Restaurant

Family friendly

  • DVD player
  • In-room cot
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a lake

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Built in 2010

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • Computer
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 1:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 390000 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hanoi Royal Hotel
Hanoi Royal Palace
Hanoi Royal Palace Hotel
Hotel Royal Hanoi
Palace Hanoi
Royal Hanoi
Royal Hotel Hanoi
Royal Palace Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel Hanoi
Hanoi Royal Palace Hotel Hotel
Hanoi Royal Palace Hotel Hanoi
Hanoi Royal Palace Hotel Hotel Hanoi

Hanoi Royal Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 195 out of 358 reviews
Rating 8 - Good. 100 out of 358 reviews
Rating 6 - Okay. 44 out of 358 reviews
Rating 4 - Poor. 11 out of 358 reviews
Rating 2 - Terrible. 8 out of 358 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

The service and the room were accetable given the price of the room.
Verified

6/10 Okay

Verified traveller

Liked: Room comfort

2015ー09

色々なところで改装中のため建物の中に埃が多かった。風呂場のマットに完全な足跡あり。 場所は便利で、タクシーも迷わずに行ってくれました。
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
ちょっとだけ路地に入った場所だけど、立派はいいと思います。 スタッフと親切でした。 3泊しまて、毎日違う朝食をチョイスしましたが全部美味しかったです。 また利用したいです！
Verified

6/10 Okay

long loi henry

Disliked: Property conditions & facilities

How much you've paid. How much you've got.

Location - good but there are a lots of hotels as option. Facilities - hot water for shower is not coherent temperature. (hot , warm , cold. as a loop). Just wonder why lobby air-con is turn to 31C and switch on fan at the same time. Outside temperature is 33C ! 咩價錢，咩質數咯～
Verified

2/10 Terrible

Kazumasa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

値段それなり以下です。

着いた日はover bookingで他のホテルへ行かされた。マネージャーと従業員の折り合いが悪いらしく雰囲気が悪いです。WIFIがつながらないと言ったら、「すぐ従業員をよこします。」と、とうとう３日間着ませんでした。リクエストした部屋がなく、それについて理由も述べない。パスポートは時間をおいて２回も提示させられた。シャワーの水はけが悪くスリッパでのシャワーでした。今までハノイに泊って最悪でした。
Verified

8/10 Good

Seung Hwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

괜찮은 호텔.

저렴한 가격에 깨끗하고 직원들이 친절합니다. 다만 호텔 찾기가 조금 어렵습니다. 큰 길에 로얄 펠리스 호텔 2가 있으며, 이 호텔은 그 곳에서 좀 더 들어가 골목 내 위치하며, 조용하고 좋습니다. (호텔 2 프런트에 물어보면 알려줍니다.) 호텔 입구에서 우측에 샌드위치 파는 곳이 있는데 꽤 맛있으며, 좌측으로는 괜찮은 쌀국수집과 커피숍이 있습니다.
Verified

6/10 Okay

akio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

スタッフは親切ですが…

繁華街に立地し、主要な観光ポイントに行くには便利。スタッフはとてもフレンドリーで好感を持ちました。ただ、いかんせん設備の古さは否めません。私が泊まった部屋は、シャワーが壊れていました。
Verified

6/10 Okay

Verified traveller

Hôtel confortable bien situé - personnel aimable

Hôtel confortable et bien situé Personnel aimable
Verified

10/10 Excellent

namkyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I highly recommend this hotel.

I highly recommend this hotel. The hotel staff are friendly and courteous. Really Great for the price.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recomendado

muy bien personal agradable
Verified

8/10 Good

hiroshi

Liked: Staff & service
フロントスタッフ皆さん、とても親切でフレンドリーです。 １泊目は空調機故障で提携ホテルを紹介されましたが、そこまでも一緒に案内していただき、安心して宿泊できました。また帰りの空港までの足を常に気にしていただき、本当に良い思い出になりました。
Verified

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Nice place with very clean and comfortable rooms! Friendly and helpful staff. Weren't particular fans of Hanoi in general so wouldn't return, but good place to stay if you're there!
Verified

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Her er godt at bo

Hotellet ligger i det gamle kvarter i yderkanten. Det er et stille område. Kort afstand til alle ting. Servicen på hotellet er helt ok. Meget venlige og hjælpsomme staff, der ville os det bedste. morgenmaden fin, især kyllingsandwich. Vi boede på 7. Sal med balkon, hvilket var rigtig godt. Vi kunne rigtig godt lide at sidde ude på balkonen og nyde Hanoi. Badeværelset var helt iorden. Absolut et hotel vi vil anbefale.
Verified

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was really much better than expected

Unexpected GOOD. Nice room on upper floor with large balcony.
Verified

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at very good price

An all-around excellent hotel, with great manager and wonderful service. I stayed here for 2 night, plus a 2D1N trip to Halong bay at very good price (with the help of Ms Jennie via email), and everything was fantastic: The room was so cozy with a comfortable king-size bed, and from the bellboy to the receptionist - everyone was friendly and professional. I'd really recommend Hanoi Royal Palace hotel if you'd like to visit Hanoi on a budget!
Verified

10/10 Excellent

A.P.Chee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good place to stay

Value for money, excellent service from staff, Good location, very near to places of attraction. 5 to 10 minutes walk to Hoa Lo prison, Next to it is the Hanoi Towers where there is a supermarket there.
Verified

8/10 Good

Ricky

Liked: Cleanliness, staff & service

常宿にしています

便利な立地にあり、コストパフォーマンスが高いので常宿にしています。スタッフのサービスも良く、価格の割に部屋もきれいで不満はありません。
Verified

6/10 Okay

daisy

Liked: Cleanliness

中心地の近くで活動しやすいロケーション

ホテルのスタッフも優しいベットメイキングもきれいただ残念なのは ベットの上にあったクッションと枕が加齢臭のような匂いがあった。 それを除けば普通にきれいです、
Verified

8/10 Good

Tien Anh

Liked: Cleanliness, property conditions & facilities, room comfort
we stayed a night in HN. Hotel saild that their Wifi had problem and they transffed us to other hotel near it. the room was good, but water was weak and stuck. Room Cleaner enter room without checking customer. big minus for that thing.
Verified

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

便利な立地でコストパフォーマンス高い

スタッフの対応も良く、便利な場所にありながら、値段が安くて良かった。欲を言えば朝食をもう少し良くして欲しいが、値段が安いのでこんなものか。次回も利用したい。
Verified

8/10 Good

XIAOMING

Liked: Cleanliness, staff & service

还不错

还不错，就是服务员有点贪小便宜
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

The best hotel we have stayed in in Hanoi. The staff is very friendly and helpful, the breakfast is good and our room was very big. For the first time in Vietnam we enjoyed our hotel stay.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

잊지 못할 하노이 여행.

호텔 직원이 매우 친절 하였습니다. 택시에서 내리니 호텔손님인걸 알고 짐을 들어주더군요. 전체적으로는 좋았습니다.
Verified

6/10 Okay

Anton

Liked: Room comfort

Не плох на пару ночей

Далековато от центра, номер Делюкс большой с окном, улица тихая, завтрак скудный,
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

オーバーブッキング

オーバーブッキングという事で近くのホテルに連れていかれる。あまりにもレベルの低いホテルでキャンセルしたのですが当日なのでキャンセルするのに時間がかかり問題でした。