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Holiday Emerald Hotel

3.5 star property

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Photo gallery for Holiday Emerald Hotel

Minibar, in-room safe, desk, soundproofing
Restaurant
Reception
A hotel room with two beds, a desk with a laptop, a chair, and a small table with a vase of flowers.
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
24 Hang Manh, Hoan Kiem, Hanoi
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪44 min drive‬

Room options

View all photos for Superior Double Room

A hotel room with a large bed, a desk, a chair, a nightstand, and a TV.

Superior Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Double or Twin Room

A hotel room with a neatly made bed, a desk with a laptop, a chair, a wardrobe, and a bench.

Executive Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Holiday Double or Twin Room

Holiday Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Holiday Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, soundproofing

Family Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Double or Twin Room

A hotel room with a bed, desk, chair, and a wardrobe.

Executive Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Holiday Double or Twin Room

A hotel room with a large bed, a bedside table, a small round table, a blue armchair, and a balcony with curtains.

Holiday Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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Reception
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  • Breakfast included
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4.5 out of 5, Wonderful, 226 reviews
The price is €37
includes taxes & fees
17 Aug - 18 Aug
The West Hotel & Spa

About this property

Holiday Emerald Hotel

This hotel features a business centre, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Holiday Emerald Hotel offers 21 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Holiday Emerald Hotel. During your stay, you're just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas, plus a business centre and breakfast (surcharge).
  • Free WiFi
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 4-minute walk from St. Joseph's Cathedral of Hanoi and 6 minutes on foot from Hoan Kiem Lake
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
WiFi is free in public spaces. You'll find a business centre on site. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at Holiday Emerald Hotel.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 9:30 AM for a fee: VND 100,000 for adults and VND 100,000 for children

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Emerald Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 300000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately VND 100000 for adults and from VND 100000 for children
  • Airport shuttle fee: VND 408000
  • Rollaway bed fee: VND 300000.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Holiday Emerald Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Emerald Hotel Hanoi
Holiday Emerald Hanoi
Holiday Emerald
Holiday Emerald Hotel Hotel
Holiday Emerald Hotel Hanoi
Holiday Emerald Hotel Hotel Hanoi

Holiday Emerald Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 293 out of 363 reviews
Rating 8 - Good. 58 out of 363 reviews
Rating 6 - Okay. 9 out of 363 reviews
Rating 4 - Poor. 2 out of 363 reviews
Rating 2 - Terrible. 1 out of 363 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff. Great location. Would stay again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel 3 times and enjoy it each time. The staff is friendly and they have a good breakfast. It is a short walk to the Hoen Kiem Lake.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Solange

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice personnel, good Wi-Fi and really close to everything
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities
Excellent location in old quarter. We were in the family which was large and clean bathroom. A little damp on ceiling in bedroom
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay.

Staff was very friendly and helpful.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Ornella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money hotel.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

sung h

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is such a great hotel
Stayed 5 nights in Mar 2023
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and very helpful. The room was large and comfortable. I would definitely recommend!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Mimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for exploring the old city.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and location. Great breakfast. Loved my experience.
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect position
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Gennie Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, pleasant and accommodating
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Edna

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and neat. Timi, the front desk man was very nice, friendly and helpful to us. He was so accommodating and always there to offer you something even if you already check out and hanging at the back of the lobby due to later departure. The hotel is located in the heart of the city, convenient to shop around the vicinity. Will recommend this hotel. :))
At Halong Bay- tourist place recommended by Timi- the front desk guy
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has been recently renovated, rooms arr always super clean, the staff is super friendly and helpful The best place to stay in Hanoi
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We wanted an extra day in Hanoi, so added another day on and this is the perfect hotel in Hanoi.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Dominic Dat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very helpful! My suite has a large window I love looking out the window every morning feels amazing!!! Thank you so much and I’m looking forward to come back soon!!!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay her after halong bay. Very walkable to everything. The free breakfast was exceptional and the staff was super helpful
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is about a 10 minute walk to the heart of the old quarter. Rooms were clean and the staff were both friendly and helpful.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks for the hosts hospitality!

The hosts are kind and sincere, services are very good, strongly recommended!
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Rosangela

Liked: Cleanliness, amenities, property conditions & facilities
We stayed a total of for 4 nights. The staff was absolutely amazing, very attentive, very polite, they did so much to make us feel comfortable. I received a cake for my birthday and the bed was decorated with flower petals, very sweet people. The breakfast was very nice with options daily. The property is very centrally located. The room was clean, good shower and the AC was almost too cold :). We are very appreciative of all workers who made us feel very special. The last day, they arranged a ride back to the airport free of charge. We were very thankful.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service
Great location and perfect for a short stay to explore the old city of Hanoi. Staff was friendly and helpful, arranged an airport taxi and pointed out places to visit within walking distance during my short stay. Price was good.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Jagdish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent. Friendly, always ready to help. Enjoyed our few days there and would definitely plan on staying there the next time we visit Hanoi
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jenny and her team are the best in Hanoi.
Stayed 7 nights in Feb 2024
Verified review

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our second time we have stayed at Holiday Emerald Hotel. It is in the old quarter and just a few blocks from Hoan Kiem lake. It is very quiet and comfortable rooms with a good breakfast in the morning. The staff are very friendly. We required 3 rooms and they were all on the same floor which was very handy. Highly recommended for a hotel stay.
Stayed 3 nights in Feb 2025