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MAY DE VILLE Crown Hotel

5.0 star property
VIP Access

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Photo gallery for MAY DE VILLE Crown Hotel

Outdoor pool, pool loungers
Bar (on property)
Deluxe Twin Internal Window | Living area | 40-cm LCD TV with cable channels, TV
Body treatments, aromatherapy, hot stone massages, deep-tissue massages
Body treatments, aromatherapy, hot stone massages, deep-tissue massages

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Gym

Explore the area

Map
21 Luong Ngoc Quyen, Hoan Kiem, Hanoi, 100000
  • Hoan Kiem Lake
    ‪5 min walk‬
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪12 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Double Room, City View

Premier Double Room, City View | View from room

Premier Double Room, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite

Terrace Suite | 1 bedroom, premium bedding, minibar, in-room safe

Terrace Suite

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite with Balcony

Senior Suite with Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Senior Suite with Balcony

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Studio

Deluxe Double Studio | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Studio

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Twin Room

Junior Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Junior Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Crown Suite

Crown Suite | View from room

Crown Suite

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Internal Window

Deluxe Twin Internal Window | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Internal Window

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive City View

Executive City View | 1 bedroom, premium bedding, minibar, in-room safe

Executive City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Internal Window

Deluxe Double Internal Window | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Internal Window

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Connecting Rooms

1 bedroom, premium bedding, minibar, in-room safe

Room, Connecting Rooms

  • 70 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Junior Double Room

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Executive

1 bedroom, premium bedding, minibar, in-room safe

Grand Executive

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

MAY DE VILLE Crown Hotel

Luxury hotel connected to a shopping centre in Hanoi with a full-service spa
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
MAY DE VILLE Crown Hotel offers 61 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-cm LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sourire Premium Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The free breakfast at MAY DE VILLE Crown Hotel gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Hoan Kiem Lake. Features include free WiFi in public areas and a free manager's reception, plus a full-service spa.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with massages, facials or manicures and pedicures at Sourire Premium Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a steam room
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Quan Chuong Gate and 5 minutes on foot from Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
MAY DE VILLE Crown Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and spa services are also featured at the luxury MAY DE VILLE Crown Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Hanoi hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
MAY DE VILLE Crown Hotel has a restaurant on site.
Late-night fare is available from 24-hour room service.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Free cot
  • Highchair
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Area rugs in room
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-cm LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at MAY DE VILLE Crown Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 800000.0 per day.
  • Cots (infant beds) are available for VND 800000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 4)
  • Crib (infant bed) fee: VND 800000.0 per night
  • Rollaway bed fee: VND 800000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
MAY DE VILLE Crown Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0101420522

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

MAY DE VILLE Crown Hotel Hotel
MAY DE VILLE Crown Hotel Hanoi
May De Ville Premier Hotel Spa
HÔTEL De SOURIANT Premium Hanoi
MAY DE VILLE Crown Hotel Hotel Hanoi

MAY DE VILLE Crown Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 186 out of 240 reviews
Rating 8 - Good. 38 out of 240 reviews
Rating 6 - Okay. 10 out of 240 reviews
Rating 4 - Poor. 1 out of 240 reviews
Rating 2 - Terrible. 5 out of 240 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Duncan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, Fantastic staff, great location, right in the middle of everything

10/10 Excellent

Laurence

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Four sixty year old couples from Australia on tour. Had a great time going to restaurants and walking around town. Would highly recommend, had great breakfasts, comfy beds, clean and safe
Stayed 4 nights in Mar 2025

10/10 Excellent

Eddie

Stayed 2 nights in Mar 2025

10/10 Excellent

Jerome, Minneapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice hotel n the center of old town. It was convenient to see the sights. The staff awesome and breakfast excellent. Rooms a bit small, but lovely. Typical old big city deluxe accommodation.
Stayed 2 nights in Mar 2025

10/10 Excellent

KARLA MARIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Luxurious Oasis in the Heart of the Old Quarter

A luxurious stay in the heart of Hanoi’s Old Quarter! The location is perfect—everything is nearby. We booked an inside room, and it was the best choice—quiet and comfortable despite the bustling surroundings. The room felt upscale, and the daily buffet was a highlight, offering a great variety each day. Most importantly, the staff was incredibly accommodating and made our stay even better. Highly recommend for a premium experience in Hanoi!
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very well positioned, well run friendly hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was like a cloud. Clean room. Very quiet inside hotel despite noise outside. Very central location. Buffet breakfast was incredible. Roof top bar and pool beautiful. Staff were so accommodating. 10/10 would recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property overall with very friendly staff who would do anything for you. Comfortable beds and spacious bathroom. Breakfast buffet was very good as was the roof top bar including food. A great place to stay in the Old Quarter.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anthony

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

The hotel was wonderful! Everything was perfect!
Stayed 4 nights in Feb 2025

10/10 Excellent

Erik

Stayed 2 nights in Feb 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and accommodations for old qt, a gem

The Hotel is very nice, the staff is amazing, they attend to your every need, like to say big thanks to Luna and Erin on the front staff, so helpful and friendly, please pass on my warmest regards. Erik Straus
Stayed 1 night in Feb 2025

10/10 Excellent

Paul Adrian Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience Great staff always smiling and helpful
Stayed 5 nights in Jan 2025

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff have been really friendly and helpful. Great location. Would recommend.

10/10 Excellent

Alanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in heart of town. Clean room. Good breakfast. Note: hotel will be noisy at night.
Stayed 3 nights in Jan 2025

10/10 Excellent

aurelien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Amie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff were exceptional. The hotel is located right in the middle of old quarter so we were in the midst of it all. The hotel amenities, sky bar and buffet breakfast were all outstanding. Will definitely be back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Great location super friendly staff a five star service would return anytime
Stayed 4 nights in Jan 2025

10/10 Excellent

Kersti

Travelled with family
This hotel is in a great location and the staff were very friendly. The room sizes were good and the breakfast delicious.
Stayed 3 nights in Jan 2025

10/10 Excellent

Aaron Jun Lin

Stayed 4 nights in Jan 2025

10/10 Excellent

Aaron Jun Lin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good breakfast, nice amenities. Staffs are very helpful and pleasant, especially Luna
Stayed 3 nights in Jan 2025

8/10 Good

eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
recently stayed at this hotel and had a wonderful experience overall. The staff were incredibly helpful, friendly, and accommodating, making us feel welcomed from the moment we arrived. They went out of their way to ensure our stay was as comfortable as possible, which truly stood out to us. The breakfast was outstanding, offering a wide variety of delicious options that left us fully satisfied every morning. The room itself was very efficient, clean, and thoughtfully designed, with everything we needed for a comfortable stay. The overall atmosphere of the hotel was warm and inviting, contributing to a relaxing experience. One of the highlights was the upstairs bar and pool area—absolutely amazing! The views were breathtaking, and the space provided a comforting and relaxing retreat. It was a great place to unwind and enjoy the surroundings. While the hotel itself was fantastic, I would recommend an upgrade to the fitness center and perhaps offering more rooms with windows for better natural light. Additionally, though it’s not something the hotel can control, the evenings and nights in the area can be quite chaotic. Outside establishments tend to spill into the streets, making it difficult to walk through the area at times. That said, for a short stay, this hotel is highly recommended. The staff is exceptional, always willing to assist with any issue, and the facilities provided a very comfortable and pleasant experience.
Stayed 13 nights in Dec 2024

6/10 Okay

Kristian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel but the location is between night clubs and bars. Be prepared for no sleep until after 2am.
Stayed 3 nights in Dec 2024