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Maya Boutique Hotel & Spa

4.0 star property
VIP Access

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Photo gallery for Maya Boutique Hotel & Spa

Property entrance
Superior Double or Twin Room, No Windows | 1 bedroom, minibar, in-room safe, desk
Lobby
Daily cooked-to-order breakfast (VND 700000 per person)
City view from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

View in a map
20 Dao Duy Tu, Hoan Kiem Dist., Hanoi, 08484
  • Place, Quan Chuong Gate
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double or Twin Room, No Windows

Superior Double or Twin Room, No Windows | 1 bedroom, minibar, in-room safe, desk

Superior Double or Twin Room, No Windows

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Balcony

  • 20 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Living room | 32-inch LCD TV with cable channels, TV

Deluxe Double or Twin Room, City View

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Double Room, 1 Queen Bed, City View

City view

Junior Double Room, 1 Queen Bed, City View

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, City View

Family Suite, City View | 1 bedroom, minibar, in-room safe, desk

Family Suite, City View

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Deluxe Room with City View

1 bedroom, minibar, in-room safe, desk

Deluxe Room with City View

  • Sleeps 2

Superior Room

  • Sleeps 2

View all photos for Family Suite with Balcony

Interior

Family Suite with Balcony

  • Sleeps 2

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About this property

Maya Boutique Hotel & Spa

Hotel with a full-service spa, a short walk to Hoan Kiem Lake
A full-service spa, a restaurant and a snack bar/deli are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, spa services and concierge services are on-site.
Maya Boutique Hotel & Spa offers 25 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Maya Spa. Services include Swedish massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
During your stay at Maya Boutique Hotel & Spa, you're just a quick walk from Hoan Kiem Lake. Features include free WiFi in public areas and a free manager's reception, plus a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to Swedish massages, body scrubs or body treatments at Maya Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
  • Airport and train station pick-up shuttle service available for a fee
Maya Boutique Hotel & Spa offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Maya Boutique Hotel & Spa. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

The hotel hosts a free manager's reception daily.
Maya Boutique Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: VND 700,000 per person
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift

More

  • 1 building
  • 9 floors
  • Built in 2010
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Maya Boutique Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately VND 700000 per person
  • Airport shuttle fee: VND 450000 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Maya Boutique Hotel & Spa offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Asia Star Hanoi
Asia Star Hotel Hanoi
Hanoi Asia
Hanoi Asia Star
Old Quarter Boutique Hotel
Hanoi Old Quarter Boutique
Old Quarter Boutique
Maya Boutique & Spa Hanoi
Maya Boutique Hotel & Spa Hotel
Maya Boutique Hotel & Spa Hanoi
Maya Boutique Hotel & Spa Hotel Hanoi

Reviews

Maya Boutique Hotel & Spa Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 36 out of 55 reviews
Rating 8 - Good. 16 out of 55 reviews
Rating 6 - Okay. 2 out of 55 reviews
Rating 4 - Poor. 0 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

Reviews

10/10 Excellent

Charuni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a tiny boutique hotel and the staff and team are so friendly especially the owner. She’s so accommodating. It’s just in a very busy location which is expected if visiting Hanoi. Lovely breakfast!
Stayed 2 nights in Apr 2025

10/10 Excellent

Nishani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff were so helpful and knowledgeable
Stayed 1 night in Mar 2025

10/10 Excellent

Antonio

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for a great price!

Great location for a great price!
Stayed 3 nights in Dec 2024

10/10 Excellent

Eoghan

Stayed 2 nights in Dec 2024

8/10 Good

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall our stay was very nice. Receptionists and cleaning ladies are so kind. Breakfast was poor
Stayed 5 nights in Nov 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
David and Vi and all of the staff were amazing & so helpful! They were the sweetest, hardest working group of individuals we met in Hanoi. The hotel is old and small as its in the Old Quarter of Hanoi, but overall kept very clean. At night, we hung out in the dining area after our long days. Directly across was a pho ga run by a Vietnamese auntie and uncle and man i sure miss her pho ga, so plain but so delicate and delicious, broth is so clean too! I ate if not once, twice a day there and that was pretty much my meals for the day. Hope you will visit America David & Vi. It was great getting to know you and thanks for your hospitality!
Stayed 5 nights in Oct 2024

10/10 Excellent

Hao

Stayed 1 night in Oct 2024

10/10 Excellent

Ngoc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing. Love them.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely one night stay at Maya Boutique Hotel. The receptionist was so lovely and gave us great recommendations for Hanoi and Cat Ba island (our next destination). Good central location in the old quarter - would stay here again.
Stayed 1 night in Jul 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
We loved the staff, if you like downtown life this is the place to go. Right in the middle of the old quarter, crazy traffic, lots of people, noisy and tons of shopping. The rooms are older but clean and like most Asian beef hard.
Stayed 1 night in Feb 2024

6/10 Okay

Harry

Travelled with family
Liked: Staff & service
The pictures looks much better than the actual condition.
Stayed 3 nights in Feb 2024

2/10 Terrible

Thuy-An

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Dona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best and breakfast was really good, we enjoyed it very much. Staff and manager were very lovely, truly hospitality service we have been given. Special thanks to Maci, Jimin, Alec and highly recommend it!

8/10 Good

Samin

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Clean and decent but overpriced and loud

Room was okay and clean but overall nothing special for the price. Breakfast was okay, very simple. Worst part is noise - extremely loud street all night, windows don't block any noise. You hear even the elevator all night as it is a very narrow building. Don't expect a good night sleep if you are a light sleeper.
Stayed 1 night in Apr 2023

8/10 Good

Guoqiang

Liked: Cleanliness, staff & service, amenities
nice staff!!! Liked the view on balcony. The staircase is a bit narrow.
Stayed 2 nights in Mar 2023

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No frills but good place if looking for an acceptable accommodation to enjoy the Old Quarter. Staff was helpful in setting up an excursion to Ninh Binh that came in a bit cheaper than a comparable excursion we looked at online.
Stayed 5 nights in Mar 2023

10/10 Excellent

Pamela, Whitby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely hotel is hiding behind a small backstreet entrance in old town area of Hanoi. The rooms are really clean and have everything you need for a few nights stay. The staff are friendly and helpful and the location is perfect for exploring Hanoi. Would definitely recommend this place.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay, good value

Worth paying the extra $10-15/night over cheaper hotels in the Old Quarter with less comfortable rooms. Would stay here again.
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice stay

Nice customer service experience. Staff are very friendly and helpfull.
Stayed 1 night in Jan 2023

10/10 Excellent

Tinh-Giang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After prolonged problems in transit, Maya Boutique Hotel offered a dependable sanctuary where we could rest and recover. The staff was understanding of our plight and made the compassionate decision to waive the change fee when we could not make the first night of our reservation. We were moved to see the same two or three familiar faces, over and over, working shifts at hours godly and otherwise. One evening, we tiptoed back from a midnight meal to see the gently sleeping form of the receptionist on the lobby couch. My partner described the image as “visceral”, representative of a culture of self-sacrifice. So too did I feel deeply grateful towards the staff for their work ethic and tireless service. As for the property itself, the hotel is situationally ideal and walking distance from all the animated markets and street scenes for which Hà Nội is famous. A steal, though almost too comfortable to be considered budget travel! Don’t hesitate to book; Maya deserves the support.

10/10 Excellent

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Staff & service
Friendly and attentive staff, excellent service, delicious and abundant breakfast, sparkling clean, well located in old quarter
Stayed 7 nights in Mar 2020

8/10 Good

Pete, Gold coast australia

Travelled with partner
Liked: Staff & service
Unique place .staff were excellent .breaky good great location .room with balcony
Stayed 3 nights in Mar 2020