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Aparthotel

PARKROYAL Serviced Suites Hanoi

4.0 star property

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Photo gallery for PARKROYAL Serviced Suites Hanoi

A modern living room with a flat-screen TV, a sofa, a dining table with chairs, and a large window offering a city view.
A modern hotel room with a large window offering a city view, a flat-screen TV mounted on the wall, and a cozy seating area with a sofa and a small coffee table.
2 indoor pools, open 6:00 AM to 9:00 PM, pool umbrellas, pool loungers
Front of property
A modern kitchen with a central island, a dining area with a table and chairs, and a large window offering a view of the city and water.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
67 Trich Sai Street, Tay Ho Ward, Tay Ho District, Hanoi, 10000
  • Place, West Lake
    ‪2 min walk‬
  • Place, Embassy of Japan
    ‪18 min walk‬
  • Place, Lotte Center Hanoi
    ‪5 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪32 min drive‬

Room options

View all photos for 1 Bedroom Deluxe

A modern kitchen with a central island, white cabinetry, and a stainless steel refrigerator.

1 Bedroom Deluxe

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 Bedroom Premier Lakeview

A modern hotel room with a large bed, a sofa, a dining table, and a TV.

1 Bedroom Premier Lakeview

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 Bedroom Premier Lakeview with Study

A modern hotel room with a large window offering a city view, a flat-screen TV mounted on the wall, and a cozy seating area with a sofa and a small coffee table.

1 Bedroom Premier Lakeview with Study

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Suite

A hotel room with a large bed, a view of a building, and a painting on the wall.

2 Bedroom Suite

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Deluxe

A modern living room with a wooden dining table, a sofa, a TV, and a large window with curtains.

2 Bedroom Deluxe

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Premier Lakeview

A modern living room with a sofa, dining table, and chairs. There is a TV and a plant in the room.

2 Bedroom Premier Lakeview

  • Lake view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for 3 Bedroom Premier Lakeview

A modern living room with a flat-screen TV, a sofa, a dining table with chairs, and a large window offering a city view.

3 Bedroom Premier Lakeview

  • Lake view
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for 1 Bedroom Suite

A modern living room with a wooden dining table, a sofa, a TV, and a large window with a city view.

1 Bedroom Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

PARKROYAL Serviced Suites Hanoi

This aparthotel features 2 indoor pools, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a sauna are on-site. Each apartment provides free WiFi and free wired Internet, a Smart TV with cable channels, and a kitchenette with a fridge, a stovetop and a microwave. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches, such as free minibar items and an espresso maker.
PARKROYAL Serviced Suites Hanoi offers 122 air-conditioned accommodations with washers/dryers and minibars (stocked with some free items). This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. 49-inch Smart televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Hanoi aparthotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at PARKROYAL Serviced Suites Hanoi, you'll be within walking distance of West Lake. Features include free WiFi in public areas and free self-parking, plus 2 indoor pools. This upmarket aparthotel has 122 apartments over 12 floors. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a washer/dryer and a dining area
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 indoor pools
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 1-minute drive from West Lake and 6 minutes from Hoan Kiem Lake
  • Airport shuttle service available for a fee
PARKROYAL Serviced Suites Hanoi offers its guests 2 indoor swimming pools, a sauna, a fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this aparthotel measures 12379 square feet (1150 square metres) and includes conference space. PARKROYAL Serviced Suites Hanoi also features tour/ticket assistance, coffee/tea in common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hanoi aparthotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
PARKROYAL Serviced Suites Hanoi has a restaurant on site.

Property amenities

Pool/Spa

  • 2 indoor pools
  • Lifeguards
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 284,000 for adults and VND 173,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Dining table
  • Free minibar (limited items)

Bedrooms

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 49-inch Smart TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 12,379 square feet of conference space
  • 3 meeting rooms
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Area rug in room
  • Hardwood flooring in room
  • No lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district
  • Near a hospital
  • Near an outlet shopping centre

Things to do

  • Bicycle parking
  • Children's pool
  • Cooking classes
  • Gym
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fishing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 122 units
  • Bicycle parking
  • Electric bike charging
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 284000 for adults and from VND 173000 for children
  • Airport shuttle fee: VND 1000000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 1000000 (one-way), (up to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
PARKROYAL Serviced Suites Hanoi offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

PARKROYAL Serviced Suites Hanoi Hanoi
PARKROYAL Serviced Suites Hanoi Aparthotel
PARKROYAL Serviced Suites Hanoi Aparthotel Hanoi

PARKROYAL Serviced Suites Hanoi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 37 out of 45 reviews
Rating 8 - Good. 7 out of 45 reviews
Rating 6 - Okay. 0 out of 45 reviews
Rating 4 - Poor. 0 out of 45 reviews
Rating 2 - Terrible. 1 out of 45 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Linden

Liked: Cleanliness, check-in, communication, listing accuracy
Room was impeccably clean, staff was extremely courteous, hotel itself was beautiful and in a nice location and the breakfast was excellent.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sang Kyu

Liked: Cleanliness, check-in, communication, listing accuracy
Love this place, the location, the size of the room etc.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Keshava Kumar

Liked: Cleanliness, amenities, communication
Great place!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a very good Hotel the room has all the comforts of home the breakfast is great and the staff are exceptional
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Fitzand

Liked: Cleanliness, check-in, communication, listing accuracy
Extremely clean room! Room was also huge and staff were super friendly and helpful! Linh made the check in process super easy and overall it was a great stay!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful. Food was amazing. Staff were great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ophelia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love this place, I highly recommend this place. Front desk can speak English well maintained and very clean facility.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Austin

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful hotel, very comfortable bed, strong water pressure. It was nice to have a dining table to sit at. If you need a washer/dryer, then there’s one there!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, room comfort, communication
We booked at the last minute and it was a great experience
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was very clean and tidy and well presented.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

thanh

Liked: Cleanliness, amenities, property conditions & facilities, communication
i love location. it is close to every thing. the pool is great. room is clean. staff is friendly. i live it
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, amenities, communication
An absolutely amazing place to stay. The staff were always friendly, courteous and smiling. The rooms are very large and accommodating with everything you need for your day to day life i.e. washing machine dryer and bottled water. It is located on the southern side of the lake which is beautiful to walk daily and meet the smiling locals or to stop for food and beers. Will definitely stay there again when back in Hanoi in a few months time. 10/10 amazing
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Chang Hyun

Liked: Cleanliness, amenities, communication
All was decent. Brakefast was also decent. but it seemed a little unattended. Stations were often left empty Coffee machine often not at its best condition
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, room comfort
Disliked: Communication
HYGIENE AND CLEAN
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Stuart Alexander Charles

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and clean Big apartment, Staff were really good Location perfect for us Just a shame about the v loud music on the Wednesday evening when trying to put the kids to sleep (the staff did what they could but couldn’t do much about it unfortunately - but they are trying). Will stay again if they sort this music issue out.
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

MYOUNGHWAN

Liked: Cleanliness, amenities, communication
Everything was all satiafactory except the noise from outside at the river view room. The window wasn't soundproof at all. However, they acknowledged this issue and preparing to change to soundproof. I hope to stay in this hotel in the next visit.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Claus

Liked: Cleanliness, check-in, communication, listing accuracy
Godt hotel. God fitness. Godt værelse. Søde folk. Fin placering. Pool ok, men ikke udendørs. Morgenmaden lidt ufuldstændig og relativt dyr.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

SEONGHOON

Liked: Cleanliness, check-in, communication, listing accuracy
가성비 최고
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Makoto

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 1 night in Apr 2026
Verified review

8/10 Good

MEINA

Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Manami

Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Olivier

Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Manami

Stayed 19 nights in Jan 2026