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Sao Mai Boutique Hotel

5.0 star property

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Photo gallery for Sao Mai Boutique Hotel

A balcony with a table set for two, featuring a potted plant, a vase with flowers, and a plate with fruits.
Creator video
Check-in/check-out kiosk
A hotel room with two beds, a desk with a TV, a sofa, and a large window offering a view of the outside.
A person in a black uniform holding a luggage cart in a hotel lobby with a large column and a framed picture on the wall.

Reviews

5.4 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
23 Thong Phong Alley, Van Mieu - Quoc Tu Giam Ward, Hanoi, 100000
  • Place, Temple of Literature
    ‪7 min walk‬
  • Place, Train Street
    ‪13 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪17 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a desk with a lamp, a chair, a TV, and a window with curtains.

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

A hotel room with two beds, a desk with a television, a lamp, and a mirror.

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Studio Suite

A hotel room with a large bed, a desk with a television, a seating area with chairs, and a view of the building's exterior through a large window.

Executive Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Studio Suite, Balcony

Junior Studio Suite, Balcony | Premium bedding, down duvets, pillow-top beds, minibar

Junior Studio Suite, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Triple Room

A hotel room with two beds, a desk with a lamp, a television, and a fruit bowl.

Executive Triple Room

  • 1 bedroom
  • Sleeps 4
  • 3 Large Single Beds OR 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Suite

A hotel room with two beds, a desk with a chair, a TV, a lamp, and a bedside table with a phone.

Family Suite

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Superior Double Or Twin Room

A hotel room with a bed, desk, television, and a chair.

Superior Double Or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Or Twin Room

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double Or Twin Room

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Suite Double Or Twin Room

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite Double Or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Sao Mai Boutique Hotel

2 restaurants, a 24-hour fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle and a free shopping centre shuttle. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Change of towels is available on request
Sao Mai Boutique Hotel offers 70 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers and children's slippers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include printers and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms. Services include massages.
With your stay at Sao Mai Boutique Hotel, you're connected to a shopping centre and just a quick walk from Temple of Literature. Enjoy features like free WiFi in public areas, free valet parking and a free area shuttle.
  • Free WiFi and wired Internet
  • Free valet parking and extended parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Services include supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Hoan Kiem Lake and a few minutes from Ho Chi Minh Mausoleum
  • Free shopping centre and local-area shuttle service
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1292 square feet (120 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and barbecue grills are also featured at the luxury Sao Mai Boutique Hotel. An area shuttle within 1 kilometres and A shopping centre shuttle are free. Valet parking is free. A complete renovation of Sao Mai Boutique Hotel was completed in January 2025.

Smoking is allowed in designated areas at this Mediterranean Hanoi hotel.

Sao Mai Boutique Hotel has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle up to 1 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service
  • Free extended parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Designer stores
  • Volleyball

Family friendly

  • Free area shuttle
  • High chair
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre (1,292 square foot of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • In a national park
  • On the boardwalk/promenade

Spa

  • 5 treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bathtub
  • Accessible bus station shuttle
  • Accessible shuttle
  • Accessible train station shuttle
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (140 centimetre high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (135 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (150 centimetre wide)

More

  • 2 buildings
  • 4 floors
  • Built in 2020
  • Designated smoking areas
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Renovated entire property - January 2025

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's slippers
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sao Mai Boutique Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: VND 100000 (one-way), (from 4 to 10 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • For stays on 14 February, the total price shown includes a charge for a mandatory Valentine's Day gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

SAO MAI BOUTIQUE HOTEL Hotel
SAO MAI BOUTIQUE HOTEL Hanoi
SAO MAI BOUTIQUE HOTEL Hotel Hanoi
Sao Mai Hotel Ton Duc Thang by BayLuxury

Sao Mai Boutique Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 1 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 3 out of 8 reviews

5.4/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to Museum of Literature, friendly staff, clean room
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

hayden

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting, disgraceful and pure rubbish. Gross hotel, horrible location, filthy floors and carpets, misinformation on website. Don’t stay here.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

thomas a

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good staff. No pool or. Gym.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

stephan

Liked: Cleanliness, staff & service, room comfort

You gotta stay here!

I can't say enough great things abou the staff at this hotel! They were all very kind and helpful, we got a 20 minute intro to Hanoi upon our arrival! The breakfast buffet was excellent. The room was basic with firm beds, the shower pressure was a little low, It's an older hotel with some wear, but all was clean, there are great banh mi and pho stands right out front, and cld cheap beer in the corner store - will stay here again 100% if I ever visit Hanoi again!
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

Umaakant

Disliked: Amenities
The room and washroom were very small. There were no electrical outlets near the bed and desk. The washroom shower did not drain well and flooded the washroom.
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

Amanda

Disliked: Cleanliness, property conditions & facilities
DISHONEST ADVERTISING! Bills itself as a "luxury hotel", claims to have a pool--in fact, no pool, and the hotel is very basic, dim, and run-down. The room we were given had blacked-out windows and smelled *very strongly* of something--there was a car air freshener hanging from the bedside light! We forfeited the cost of a two-night non-refundable booking and walked out once we got a good look at the place. Just go elsewhere.
Stayed 2 nights in Feb 2025
Verified review

2/10 Terrible

Doreen Sohbna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025
Verified review

4/10 Poor

Fereydon ghorban

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025