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Splendid Hotel & Spa

3.0 star property

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Photo gallery for Splendid Hotel & Spa

Buffet
View from property
Exterior detail
Lobby sitting area
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
06 Hang Hanh street, Hoan Kiem, Hanoi
  • Place, Hoan Kiem Lake
    ‪1 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪3 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

7.6 out of 10
Good
(5 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Lake View

Minibar, in-room safe, desk, blackout curtains

Family Room, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 35 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

7.8 out of 10
Good
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room Single Use, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room Single Use, 1 Queen Bed, Accessible

  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Room, Balcony

View from room

Family Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Day Use (Max 4 hours)

Day Use (Max 4 hours) | Minibar, in-room safe, desk, blackout curtains

Day Use (Max 4 hours)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Splendid Hotel & Spa

Along with a full-service spa, this hotel has a restaurant and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Splendid Hotel & Spa offers 20 air-conditioned accommodations with minibars and a safe. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Splendid Hotel & Spa. During your stay, you're just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Treat yourself to deep-tissue massages, facials or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Hoan Kiem Lake and 4 minutes on foot from Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Splendid Hotel & Spa offers its guests a full-service spa. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Splendid Hotel & Spa also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free valet parking is available.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
On-site venue – This restaurant specialises in local and international cuisine and only serves breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 113,500 for adults and VND 113,500 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 113500 for adults and from VND 113500 for children
  • Airport shuttle fee: VND 440000.00 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Splendid Hotel Hanoi
Splendid Hanoi
Splendid Hotel & Spa Hotel
Splendid Hotel & Spa Hanoi
Splendid Hotel & Spa Hotel Hanoi

Splendid Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 441 out of 570 reviews
Rating 8 - Good. 83 out of 570 reviews
Rating 6 - Okay. 16 out of 570 reviews
Rating 4 - Poor. 18 out of 570 reviews
Rating 2 - Terrible. 12 out of 570 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Nitsa

Disliked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Khoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good locations and friendly staffs!
Stayed 1 night in Nov 2025

10/10 Excellent

aliya

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very kind and helpful staff, especially Hanna and Bling. Really enjoyed my stay at Splendid!
Stayed 8 nights in Nov 2025

10/10 Excellent

Tucker

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and tidy. The staff were super helpful and always had recommendations for us to see or restaurants to eat at.
Stayed 8 nights in Nov 2025

10/10 Excellent

An

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite even in the street right the center.Staff very helpful and accommodating.They made our experience even better .Room clean . Absolutely love this boutique Hotel .
Stayed 1 night in Oct 2025

10/10 Excellent

Long

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Sep 2025

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was extremely friendly and very helpful in all areas. The hotel is walkable to lake and the many eating places.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. The room is big enough for 3 with a great view of Hoan Kien lake. The staff (Hannah and Bing) was great and very helpful accommodating in every way.
Stayed 2 nights in Sep 2025

10/10 Excellent

Terri

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 5th time our family has stayed here! I love everything Everytime. If you haven't stayed with this hotel group, you absolutely need to!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I generally stay at a different property in this group, but I have to say I am loving the staff at this hotel! They were so warm and welcoming!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid Hotel and Spa was a wonderful place to stay in Hanoi. The room was clean and comfortable, the location is great, and the staff are the epitome of hospitality. Everything was great.
Stayed 3 nights in Jun 2025

10/10 Excellent

Adysen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so amazing! The room was clean, the staff was amazing and so warm and welcoming to us! We are so happy we picked this hotel :)
Stayed 3 nights in May 2025

10/10 Excellent

krista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredibly kind and helpful. Flora was able to book our transportation to Ha Long Bay for a great price. The property is well situated with everything within walking distance. Only negative was that our sink in our bathroom was leaky. And the bathroom amenities are much to be desired. But with that, all was great!
Stayed 4 nights in May 2025

6/10 Okay

Andy

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. The staff were extremely friendly. Hannah was very helpful. To the cute lady and the gentleman I did catched their name they were a gem.
Stayed 5 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No idea how this was 9.2 score I fell for it too

Our flight was delayed so we arrived late, if someone asleep in reception counts as 24hr desk service then once we woke him up there was no problem. No room key just a door code that probably doesn’t change. Safe in room Other peoples hair left in bed. Floor broken in places. All taps and showers ran yellow intermittently. Sleeping fully clothed type place. Mosquitoes in room on arrival, balcony door didn’t lock and couldn’t find remote for air con. Stained toilet seat It is not a spa - offers massage nearby. Breakfast is not even on site. Scam No idea how this was 9.2 score I fell for it too
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very accommodating staff

This was an amazing stay at Splendid Hotel.. The staffs are all very profesional..and Mr. Jacky the manager was very accommodating in all level.. I will come back here anytime.. Just the best
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were absolutely amazing and its in the best location. Would stay here again
Stayed 2 nights in Apr 2025

10/10 Excellent

Misty

Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and value for money

Really enjoyable stay at the Splendid hotel and spa. Hannah and Kim were so helpful and attentive and went above and beyond. The location couldn't be better, 5 mins from the Lake. The room was spacious enough and a roomy bed. Complimentary coffee and water every day. Would thoroughly recommend!
Stayed 4 nights in Mar 2025

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great with many things to see within walking distance. Hoan Kiem Lake is an ideal starting location, and Train Street and Old Quarter are walkable. The staff at the hotel were helpful and accommodating. Strongly recommend.
Stayed 2 nights in Mar 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Kim Chong

Liked: Cleanliness, staff & service

Good location

Service is good, the staffs are friendly and helpful. Location is great.
Stayed 1 night in Mar 2025

2/10 Terrible

Ulrich

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

It was the werst hotel room ever. Dirty, smelly, dirty bed linen, noisy and tiny. It was so bad that we could not stay there, not even for one night. this hotel should be removed from the hotels.com list. We are trying to get our money back since we did not stay there.
Stayed 9 nights in Feb 2025

8/10 Good

Sandra

Travelled with partner
Liked: Staff & service
Excellent location, helpful staff. Spoke English well which was a plus. Paid $50 a night and it was good for the price. Room smallish, outdated, bed quite hard. Linen was very clean but well used. Housekeeping good. Bathroom old and small. Overall worked for us. They arranged for airport pickup and drop to our next destination in Vietnam which was so helpful.
Stayed 6 nights in Mar 2025