Splendid Hotel & Spa

3.0 star property
VIP Access

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Photo gallery for Splendid Hotel & Spa

Buffet
Bathroom shower
View from property
View from room
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
06 Hang Hanh street, Hoan Kiem, Hanoi
  • Place, Hoan Kiem Lake
    ‪1 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪3 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Double Room

7.6 out of 10
Good
(5 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Family Room, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 35 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Superior Double Room

7.8 out of 10
Good
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Double Room Single Use, 1 Queen Bed, Accessible

  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

Family Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Day Use (Max 4 hours)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Deluxe Room, 1 Double Bed

  • Sleeps 2
  • Free Wi-Fi

Superior Queen Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

Splendid Hotel & Spa

Along with a full-service spa, this hotel has a restaurant and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Splendid Hotel & Spa offers 20 air-conditioned accommodations with minibars and a safe. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Splendid Hotel & Spa. During your stay, you're just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages, facials or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Hoan Kiem Lake and 4 minutes on foot from Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Splendid Hotel & Spa offers its guests a full-service spa. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Splendid Hotel & Spa also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free valet parking is available.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
On-site venue – This restaurant specialises in local and international cuisine and only serves breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 113,500 for adults and VND 113,500 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 113500 for adults and from VND 113500 for children
  • Airport shuttle fee: VND 440000.00 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Splendid Hotel Hanoi
Splendid Hanoi
Splendid Hotel & Spa Hotel
Splendid Hotel & Spa Hanoi
Splendid Hotel & Spa Hotel Hanoi

Splendid Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 459 out of 590 reviews
Rating 8 - Good. 85 out of 590 reviews
Rating 6 - Okay. 16 out of 590 reviews
Rating 4 - Poor. 18 out of 590 reviews
Rating 2 - Terrible. 12 out of 590 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

RENATO

Liked: Cleanliness, staff & service, amenities
Nice location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

suzzette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and kind. The other hotel i stayed at ( la selva) had better reviews but this one was better by far. I would definitely stay there again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and had a perfect view of Hoan Kiem Lake. The location is 10/10 with everything being walking distance. The hotel staff were very friendly and helpful. Great hotel for the price
View from room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Khoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good locations and friendly staffs!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

RENATO

Lots of shops and good food nearby but we do not do the laundry
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

aliya

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very kind and helpful staff, especially Hanna and Bling. Really enjoyed my stay at Splendid!
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

An

Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect for exploring the Old Quarter, the staff are very friendly, helpful and provide exceptional service.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Staff were absolutely fabulous, so helpful. We loved our stay the room was comfortable and the hotel was in a perfect position in the old town. Even though it was so central we were not bothered by any noise.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Terrific stay! Hannah and the other receptionist gave exceptional customer service. I was very happy with my stay and appreciated the wonderful hospitality.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

An

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here on 3 different occasions throughout my time in Hanoi, each and every time they were so friendly, helpful and kind.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Leonid

Liked: Cleanliness, amenities, property conditions & facilities
Great location with the view of the lake and a few minutes walk to most attractions in the Old Quarter. The staff is exceptionally friendly and helpful. The room is small but very clean and well maintained.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tucker

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and tidy. The staff were super helpful and always had recommendations for us to see or restaurants to eat at.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Purshotam

Liked: Cleanliness, property conditions & facilities
Excellent hospitality offered by Hannah and her team. Really friendly and polite team, making you feel comfortable. Rooms are really clean and spacious. Lovely boutique hotel at the heart of the old quarter.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent two nights here - it was simply perfect! Rooms are clean and comfy, big shower, pillows are a dream - soft and fluffy. No hustle with big luggage because of the elevator. The location is perfect, in the old town, at Ho Hoan Kiem. Maybe you can find another hotel like this - but staff are the most friendly, lovely and helpful people we ever met in a hotel, and we have seen many. Happy greetings and thank you very much to Hannah and Flora - we will miss you❤️ 100% recommended
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joona

Liked: Cleanliness, staff & service, amenities
Room was clean and the staff were excellent and friendly. Service was also great. 5/5
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, amenities, property conditions & facilities
Location was great with so much things to do around and within walking distance. The place was very clean and organized. Staff was very accommodating and always greeted me with a smile. The staff there made it a great experience and would highly recommend staying here. I would definitely come back when I visit here again.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Long

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Romain

Disliked: Cleanliness, staff & service, amenities
Cheap hôtel, not very clean. No breakfast due to rénovation (information not available beforehand!). Just good central location.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Richard

Liked: Cleanliness
The staff were wonderful, helpful, informative and they gave us a free breakfast. The room was spotless, standard was good for a budget hotel. They upgraded us to a room with a balcony!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. The room is big enough for 3 with a great view of Hoan Kien lake. The staff (Hannah and Bing) was great and very helpful accommodating in every way.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were absolutely amazing and its in the best location. Would stay here again
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Sang Gyu

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was extremely friendly and very helpful in all areas. The hotel is walkable to lake and the many eating places.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, very friendly service and clean rooms.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Yunus

Liked: Cleanliness, amenities, property conditions & facilities
As this was the last night of our Vietnam trip, the kindness and hospitality of the hotel staff truly touched us - especially Hannah, Flora, and Bling. From a smooth check-in to clean and comfortable rooms, every detail was thoughtfully taken care of. We were pleasantly surprised with a room upgrade and complimentary breakfast, which made our stay even more special. Considering the price, it was exceptional value for money. The thoughtful token gift at check-out was a lovely gesture and a perfect way to end our trip on a heartfelt note.
Stayed 1 night in Jan 2026