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Hanoi Inner Hotel

3.5 star property

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Photo gallery for Hanoi Inner Hotel

Lobby
Property entrance
Minibar, in-room safe, desk, soundproofing
Reception
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
No 19, Au Trieu Street, Hoan Kiem District, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪1 min walk‬
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

Triple Room

  • Sleeps 3
  • Free Wi-Fi

Family Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room, City View

7.6 out of 10
Good
(14 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Honeymoon Double or Twin Room, City View

Honeymoon Double or Twin Room, City View | Minibar, in-room safe, desk, soundproofing

Honeymoon Double or Twin Room, City View

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room, City View

Minibar, in-room safe, desk, soundproofing

Triple Room, City View

7.0 out of 10
Good
(4 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room, City View

Minibar, in-room safe, desk, soundproofing

Family Quadruple Room, City View

  • City view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

7.8 out of 10
Good
(6 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hanoi Inner Hotel

Along with a restaurant, this smoke-free hotel has a snack bar/deli and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and concierge services are on-site.
Hanoi Inner Hotel offers 24 air-conditioned accommodations with fireplaces and computers. 32-inch LCD televisions come with cable channels and DVD players. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hanoi Inner Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a restaurant and a snack bar/deli are available.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from St. Joseph's Cathedral of Hanoi and 6 minutes on foot from Hoan Kiem Lake
  • Airport, railway station and beach shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. An airport shuttle (available 24 hours), a beach shuttle and a train station drop-off service are available for a fee. The business-friendly Hanoi Inner Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. Parking is available for a fee.

This 3.5-star Hanoi hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
On-site venue – This restaurant specialises in Vietnamese cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Parking on site (VND 200,000 per night)
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat

More

  • 1 building
  • 6 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Computer
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The property charges 4 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Inner Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 250000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Self-parking fee: VND 200000 per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 250000.0 per night
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and window guards
Hanoi Inner Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Boutique Splendid Hotel

Splendid Boutique

Splendid Boutique Hotel

Splendid Star Boutique

Splendid Star Boutique Hanoi

Splendid Star Boutique Hotel

Splendid Star Boutique Hotel Hanoi

Splendid Star Hotel

Star Boutique Hotel

Hanoi Inner Hotel Hotel

Hanoi Inner Hotel Hanoi

Splendid Star Boutique Hotel

Hanoi Inner Hotel Hotel Hanoi

7S Hotel Splendid Star Boutique

Hanoi Inner Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 1000 reviews
Rating 8 - Good. 179 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

6.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities
Perfect location and very friendly staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lorraine

Disliked: Cleanliness, property conditions & facilities
Front desk staff very friendly and helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

George

Liked: Amenities, property conditions & facilities
Excellent value for money and in a prime location - 30 min walk from most Hanoi highlights
Stayed 2 nights in Oct 2025
Verified

8/10 Good

DANILO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and very friendly and accommodating staff. However, need to improve on restroom cleanliness on all corners.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Thr room was clean and the staff very helpful. The hotel is close to a busy area, so a good choice of local cafes, restaurants and shops but very quiet, so a good nights sleep.
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Sorin

Disliked: Amenities, property conditions & facilities
The hotel is…let’s say close to a dump. You can hear everything that happens 2 floors up and down, when you open the window…inner space with deposited junk, shower head washes everything but yourself… At the same price you can find much better options close-by.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

RIRIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are kind and location is very good
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Bree

Amazing
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mimi Pham

Liked: Cleanliness, staff & service, amenities
Very friendly, convenient, close to everything, good place to stay. I came back here the 3rd time
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Camille

Disliked: Amenities
The price is cheap and reasonable. The hotel is at a very convenient location to reach the key spots in walking distance. The room cleanliness is fair; the furniture and the overall setting looks old with the wardrobe handling broken. Yet so far no dirt or third-party hair observed. Much better if the bedding and comforter are renewed. There is room service for basic cleaning in the middle of our stay. The staff are kind and helpful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

JENNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service and very accomdating Liza.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Benjamin

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms need to be updated thoroughly and properly cleaned.
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Duong

Disliked: Cleanliness, amenities, property conditions & facilities
The room had all sorts of things missing and broken. Window broken, furniture all worn and some were broken, toilet didn’t flush properly, AC creaked, no hand toilets, safe didn’t work. Front desk person were very nice.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Amenities
The room was clean but overall has seen better days. I stayed on 2nd floor and could hear all the activities from the lobby beneath . The room is big and the hotel has a great location in the old quarter.
Stayed 4 nights in Nov 2025
Verified

4/10 Poor

Chelsie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel room is too old compare with the picture, every thing is old. It is not same with picture. However, the staff is very nice and helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My all time favorite hotel in Hanoi
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Quynh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice mini hotel in an excellent location, 3 mins walk to the church and 5mins to Hoan Kiem lake. There are lots of restaurants and shops nearby. I booked a big room so the size is spacious, good WiFi and lovely staff. I would stay here again.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

david

Liked: Cleanliness, staff & service
Good location. Decent room. Tv didn’t work. Friendly staff
Stayed 4 nights in Oct 2025
Verified

8/10 Good

martha

Liked: Cleanliness
Good price good location
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with very helpful staff
Stayed 2 nights in Apr 2024
Verified

4/10 Poor

Chun Yu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos presented on the booking website shows a much nicer room. The actual room and furniture provided in the room are old and rundown. It seems no proper care or maintenance at this hotel. When I asked the front desk staff why the room does not appear to match the photos, the staff replied the photos were from many many years ago.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to have everything so close and able to be accessed by foot. Staff were super nice, helpful and welcoming.
Stayed 1 night in May 2025
Verified

10/10 Excellent

PaYing

Liked: Cleanliness, staff & service, property conditions & facilities
Great property in the heart of Old City. The rooms were large and convenient.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location for walking around
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel located in a street in the old quarter with lots of dining options. The staff is friendly and very helpful with tour and restaurant bookings.
Stayed 4 nights in Nov 2024