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Stars Hotel 26 Bat Su

3.0 star property

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Photo gallery for Stars Hotel 26 Bat Su

Interior
Deluxe Double Room | Hypo-allergenic bedding, in-room safe, individually decorated
Free toiletries, hair dryer, slippers, towels
Free daily breakfast
Bicycling

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
26 Bat Su, Hanoi, 10000
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Living area | 50-inch flat-screen TV with cable channels, TV

Superior Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Double Room

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, individually decorated

Family Room

  • City view
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

Free toiletries, hair dryer, slippers, towels

Triple Room

  • 32 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

Free toiletries, hair dryer, slippers, towels

Superior Twin Room

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Twin Room

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Stars Hotel 26 Bat Su

Along with a restaurant, this hotel has a snack bar/deli and a coffee shop/cafe. Free breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, 24-hour room service and dry cleaning are on-site.
Stars Hotel 26 Bat Su offers 9 air-conditioned accommodations with a safe and free newspapers. This individually decorated and furnished accommodation has separate dining areas. 50-inch flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves, coffee/tea makers and rice cookers. Bathrooms include baths or showers, slippers, complimentary toiletries and children's slippers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and shared/communal kitchens. Hypo-allergenic bedding and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Stars Hotel 26 Bat Su, you're connected to a shopping centre and just a quick walk from Hoan Kiem Lake. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast served daily
  • Free WiFi
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Stars Hotel 26 Bat Su also features tour/ticket assistance, coffee/tea in common area, and laundry facilities. Free self parking is available.
Guests are served a free breakfast daily. The hotel hosts a free manager's reception daily.
Stars Hotel 26 Bat Su has a restaurant on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available daily
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Extra futon (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Griddle
  • Hob
  • Microwave
  • Mini-fridge
  • Oven
  • Paper towels
  • Restaurant dining guides
  • Rice cooker
  • Separate dining area
  • Shared kitchen access
  • Spices
  • Toaster
  • Toaster oven

More

  • Air conditioning
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 5 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15.00 per vehicle (return)
  • Rollaway bed fee: USD 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Stars Hanoi
Stars Hotel Hanoi
Stars Hotel 26 Bat Su Hanoi
Stars 26 Bat Su Hanoi
Stars 26 Bat Su
Stars Hotel 26 Bat Su
Stars Hotel 26 Bat Su Hotel
Stars Hotel 26 Bat Su Hanoi
Stars Hotel 26 Bat Su Hotel Hanoi

Stars Hotel 26 Bat Su Reviews

Reviews

6.6
Rating 10 - Excellent. 7 out of 42 reviews
Rating 8 - Good. 10 out of 42 reviews
Rating 6 - Okay. 13 out of 42 reviews
Rating 4 - Poor. 10 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. People that ran hotel were great. Breakfast was good. Cooked to order. Jusr be aware thete is no lift if you require one. Room was clean. Good value for money. Would stay here again.
Stayed 3 nights in Mar 2019
Verified

4/10 Poor

Chao Hui

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

個人感覺不配是三星級 房間窄小

沒有提供飲用水 寢具不是很乾淨 早餐 選擇性少 泡麵加煎蛋 紅茶 咖啡 檸檬水 土司面包
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and staff, ready to assist with any questions or pointers for food in Hanoi. Rented a bicycle easily, delivered in 10 minutes. Balcony rooms offer great view of the Old Quarter, not the busiest street in the area so it's relatively peaceful at night. Would definitely stay here again if returning to Hanoi.
Stayed 5 nights in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店位置颇佳，离哪儿都很近，个人觉得卫生很好，设施也一样不差。前台的小哥哥们服务很积极，总之很满意！
Stayed 2 nights in Oct 2018
Verified

2/10 Terrible

Mateusz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nie polecam.

Niestety w środku hotelu wszystko wyglądało inaczej niż na zdjęciach. Dodatkowo brudna wanna z wodą o praktycznie zerowym ciśnieniu. Nie dało się myć. Jednego dnia wody nie było w ogóle. Dostaliśmy brudną pościel, całe szczęście została wymieniona. Dodatkowo informują, żeby nie włączać klimatyzacji na zbyt długo, bo może spowodować to pożar. Więc strach ją w ogóle włączać. Śniadania mocno średnie, a obsługa chodząca w koszulce na ramiączkach i krótkich spodenkach wygląda bardziej jak gość "hotelu" niż pracownik. Brak windy i mieszkanie na 4 piętrze, to także dość duży minus tego hotelu. Dodatkowo beznadziejne wifi. Trzeba było podchodzić do drzwi wyjściowych, żeby złapać zasięg. Złapanie wifi z łóżka było praktycznie nie możliwe. Dodatkowo szefostwo nie może zdecydować się czy to hotel, czy hostel. Na stronie można przeczytać, że jest to Hotel. Jednak na szyldzie przed wejsciem jest napisane hostel, w środku zaś znowu Hotel. Może i jest to Hotel, ale na pewno nie zasługuje na 3 gwiazdki. Jedynymi plusami była okolica w której znajdował się budynek i dość miła obsługa. Jednak mimo wszystko nie polecam. Lepiej dopłacić troszkę pieniędzy i mieć spokój.
Stayed 6 nights in Aug 2018
Verified

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service

Good Hotel for 1 or 2 Nights

The location was perfect for us as we wanted a hotel close to the centre of town. The rooms are very small and narrow with little room to walk around the beds. However the beds were comfortable and the room was clean. There is no lift at this hotel, and our room was on the top floor, which meant we had to carry our suitcases and bags up four flights of stairs. The staff did help with my friends case though. We had breakfast included in our stay which was cooked to order and was good for the price. Overall a good hotel for a one or two night stay max.
Verified

4/10 Poor

Pierre

Disliked: Cleanliness, staff & service

À part l’emplacement, pas terrible du tout ...

Tres bon quartier plein de vie, proche du lac. Belle chambre avec terrasse sur la rue (bruyant mais ça ne me gêne pas personnellement). Fond de la baignoire sale. Cafards qui se baladent pendant le petit déjeuner. Location de scooter trop cher. Ils essayent de vendre les billets de train/bus plus cher que la moyenne et proposent de les négocier ...
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, recommend!

A very good hotel, the staff were really friendly and helpful, and you felt very welcomed! The room was clean and comfortable. The only thing that wasn’t as good were the WiFi connection in our room on the 4:th floor. If you have a problem with stairs, that be aware that there are a lot of them.
Verified

6/10 Okay

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap budget hotel, fine for 1-2 night. Central, serviced.
Stayed 1 night in Mar 2018
Verified

6/10 Okay

Filip

Liked: Cleanliness, room comfort

Cheap ok hotel.

Good cheap hotel, breakfast was instant noodels. Staff trying are trying to sell you tours to other places. A bit to much for my taste. But for the price it's a good hotel for sure. Good location.
Stayed 2 nights in Mar 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Fantastisk hyggelig personal. De forsøkte å legge til rette på alle måter med de forutsetninger de hadde. Slitt hotell, bl.a med lekkasje på bad. Personal laget frokost som var Ok.
Stayed 2 nights in Feb 2018
Verified

4/10 Poor

ryan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

When arrived said my room was sold out already.

When arrived said my room wasnt avaliable. Took me place down street. Condition was soso. Blankets damp. Disappointed i was moved to other hotel
Stayed 2 nights in Feb 2018
Verified

4/10 Poor

stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

deteriorating

I'm sorry to write this because the staff was very nice and did their best with a bad situation. The toilet leaked so we were moved to a different room on 2nd day. Then the water gave out in this room. It was restored after a day's wait but then the sink leaked onto the bathroom floor. Toilets are ancient and can't accept toilet paper. You must throw the soiled paper into the rash basket. The hotel is run down and there are wires hanging about. It could be dangerous.
Stayed 5 nights in Feb 2018
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Star hôtel 26 bat su

Petit hôtel dans le vieux quartier d hanoi très bien situé personnel à l écoute serviable agréable une très bonne adresse pour un petit budget j y retournerai avec plaisir
Stayed 3 nights in Feb 2018
Verified

4/10 Poor

Tobi

Disliked: Cleanliness, property conditions & facilities, room comfort

Trotz freundlichem Personal & guter Lage

Unsere erste anlaufstelle in Hanoi war das Stars Hotel. Das personla war sehr freundlich und immer hilfsbereit. Leider war das zimmer nicht schön. Aus der Dusche kam nur sehr wenig aber dafür auch nur kaltes Wasser. Der Fernseher hat überhaupt nicht funktioniert. Das Zimmer war oberflächlich suber. Wir haben nach zwei Nächten in ein anderes Hotel gewechselt. (Balocony Homestay - sehr zu empfehlen)
Stayed 2 nights in Nov 2017
Verified

6/10 Okay

CHIN HSIEN

Disliked: Cleanliness, property conditions & facilities, room comfort
I will not stay there again, awful interior...
Stayed 1 night in Sep 2017
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boeking is niet doorgegaan.

Kamer wordt niet gekuist, geen nieuwe handdoeken gekregen.
Stayed 3 nights in Aug 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

値段にあった宿です。

グーグルマップを使って行くと場所はちょっとわかりにくいけど、外観の写真を覚えていれば大丈夫。 朝飯は値段にあったシンプルな感じでした。 wifiは普通に使えました。
Verified

6/10 Okay

keiko

Liked: Staff & service

便利な位置

早朝から従業員の坊やが良く対応してくれたが、彼一人ではチェックアウト、朝食作り両方は難しく、ピックアップの時間に間に合わなかったりする。
Verified

6/10 Okay

Steven

Liked: Cleanliness

Great if you don't stay for too long

They were eager to get us out so another couple could move in. They overbooked their rooms. Owner was nice though.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

흠

흠 저녁에 하노이에 떨어져서 어쩔수없이예약하고갔는데.. 사진과전혀다른건어느정도예상했지만. 그냥 호수주변 거리 호스텔이 훨씬낫습니다
Verified

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anbefales ikke

Vi bookede 2 nætter her med en dags mellemrum da vi tog til Halong Bay. Den første nat havde vi et værelse med karkelakker, dårlig bruser og ikke helt rent. Den anden nat kommer vi tilbage og de siger at airconen er gået i stykker på det nye værelse vi har fået og at der loge går 5 minutter. Det ender så med at vi næsten sidder i 2 timer uden at få noget af vide. Da de i receptionen endelig siger vores værelse er klar, skulle vi op på fjerde sal (uden elevator) og da vi kommer derop er de stadig indgang med at reparer airconen. Det ender med at vi må gå ud og spise så de kunne blive færdige. Dagen efter havde vi booket en chauffør fra hotellet til lufthavnen og det var chaufføren der ringede til os på værelset, flere gange inden for få minutter. Da vi kom ned i receptionen så måtte bare lægge nøglen på bordet, da der ikke var noget personale selvom der står der er 24 timers reception.
Verified

8/10 Good

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trevlig och hjälpsam personal!

Hotellet var fräscht och personalen väldigt trevlig och hjälpsam! Frukosten var inget speciellt, men helt okej. I helhet ett hotell värt pengarna.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, perfect location

Stayed here again after a few days traveling in the northern area because the service and location were truly perfect. Breakfast cooked to order, hotel staff were lovely and very helpful.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean hotel

Had a lovely stay here. The location is absolutely perfect in the Old Quarter but not the overly busy touristy, backpacker area. This area was more quiet. Had a lovely room with very friendly and helpful staff. Breakfast was basic, but enough to start the day.