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Hanoi Paon Hotel & Spa

4.0 star property

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Photo gallery for Hanoi Paon Hotel & Spa

Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Fitness facility
Body treatments, hot stone massages, deep-tissue massages
City view from property
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
27 Hang Thung, Hoan Kiem, Hanoi
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double or Twin Room

8.0 out of 10
Very good
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Double Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom, City View (with Bathtub)

Junior Suite, 1 Bedroom, City View (with Bathtub) | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, City View (with Bathtub)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Paon Suite

Paon Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Paon Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room (With Window)

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room (With Window)

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Business Double Room

Business Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Business Double Room

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room No Windows

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room No Windows

  • Sleeps 3
  • Free Wi-Fi

View all photos for Junior Suite with Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite with Balcony

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Room With Windows

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room With Windows

  • Sleeps 3
  • Free Wi-Fi

View all photos for Family Room, No Windows

Family Room, No Windows | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, No Windows

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Executive Double or Twin Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Double or Twin Room, Balcony

  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Large Single Bed
  • Free Wi-Fi

View all photos for Business Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Business Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Paon Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Paon Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Window Twin or Double

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Window Twin or Double

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive with Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive with Balcony

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room no windows

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room no windows

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Front of property
SQ HANG GAI HOTEL & SPA
Old Quarter
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 132 reviews
The price is €54
includes taxes & fees
2 Jun - 3 Jun
SQ HANG GAI HOTEL & SPA

About this property

Hanoi Paon Hotel & Spa

This hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a poolside bar and a rooftop terrace are on-site.
Hanoi Paon Hotel & Spa offers 51 air-conditioned accommodations with minibars and a safe. 39-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Jasmin Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hanoi Paon Hotel & Spa. During your stay, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a full-service spa and an outdoor pool are available.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Drinking and dining options include a restaurant, a swim-up bar and a poolside bar
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, deep-tissue massages or body wraps at Jasmin Spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym, bicycles to rent and scooters/mopeds to rent
  • Just a 3-minute walk from Hoan Kiem Lake and 6 minutes on foot from Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
Hanoi Paon Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the pool bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business centre. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Hanoi Paon Hotel & Spa. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of Hanoi Paon Hotel & Spa was completed in January 2022.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 9:30 AM.
Hanoi Paon Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (VND 300,000 per night)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: VND 230,000 for adults and VND 115,000 for children
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Scooter/moped rentals
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's dinnerware
  • Children's games
  • Fenced pool
  • High chair
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 11 floors
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Renovated entire property - January 2022
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Paon Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 650000 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately VND 230000 for adults and from VND 115000 for children
  • Airport shuttle fee: VND 380000 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: VND 300000 per night
  • Rollaway bed fee: VND 650000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hanoi Paon Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Hanoi Paon Hotel & Spa.

Property is also known as

Sunline Paon Hotel Hanoi
Sunline Paon Hanoi
Sunline Paon
Sunline Paon Hotel
Hanoi Paon Hotel Spa
Hanoi Paon Hotel & Spa Hotel
Hanoi Paon Hotel & Spa Hanoi
Hanoi Paon Hotel & Spa Hotel Hanoi

Hanoi Paon Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 65 out of 91 reviews
Rating 8 - Good. 20 out of 91 reviews
Rating 6 - Okay. 2 out of 91 reviews
Rating 4 - Poor. 3 out of 91 reviews
Rating 2 - Terrible. 1 out of 91 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities
Helpful staff, great location for old quarter
Stayed 2 nights in Jan 2026

10/10 Excellent

Maz

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable bed.
Stayed 5 nights in Jan 2026

10/10 Excellent

Chloe

Stayed 2 nights in Jan 2026

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a great stay at Hanoi Paon! The staff were super friendly and helpful, and the hotel is in an excellent location. You can easily walk to the old quarter and French quarter, which is where we spent most of our time. The rooms are slightly dated in terms of decor, but comfortable and have everything you need. The spa was also very nice! Id recommend to anyone going to Hanoi!
Stayed 4 nights in Dec 2025

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious enough, considering the excellent location in the old town. The gym is a little small and the equipment is worn out. But the breakfast was quite generous. The staff are very friendly and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good amenities and breakfast. Very convenient location right near Hoan Kiem Lake and Old Quarter
Stayed 4 nights in Nov 2025

10/10 Excellent

Jesse

Liked: Staff & service, property conditions & facilities
great Breakfast great place
Stayed 2 nights in Oct 2025

10/10 Excellent

Matt

Stayed 3 nights in Oct 2025

10/10 Excellent

Rachel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far, the BEST breakfast in any hotel I've been in Vietnam. The staff were absolutely amazing. So friendly and helpful. Leo, at the travel desk in the hotel, went above and beyond to help us book shorts trips around the countryside. They couldn't do enough for us. The hotel itself was a little dated but clean, neat, and convenient to everything in the Old Quarter. We loved it so much we stayed there 3 times!
Stayed 3 nights in Sep 2025

10/10 Excellent

hakim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great spot and around everything you need. 5*
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service, Staff and Location.

From the initial contact, to arrange the airport transfer, and all through my fortnight stay at this wonderful hotel I was met with great service and friendly staff who wanted to help me enjoy my stay as much as possible. Highly commendable. The hotel and spa is in a great location in the Old Quarter and I’d definitely stay there again.
Stayed 13 nights in Jul 2025

10/10 Excellent

Kirk

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great place to start our trip. The staff were lovely and made us feel welcome right away. While our room didn’t have a view, the rooftop offered stunning skyline scenes – well worth a visit, especially in the evening. The location made it easy to get around the Old Quarter. Breakfast was excellent, with plenty of choice and fresh options each morning. Comfortable, convenient, and a good base for exploring Hanoi.
Stayed 2 nights in Jun 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and location. Delicious breakfast! The pool could have been cleaner but we took the plunge anyway and everything was fine.
Stayed 5 nights in Jun 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Return trip to this property - convenient to restaurants, shopping, tourist attractions and transport. Friendly and helpful staff. Will stay again. Thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

Kylie

Stayed 3 nights in Jun 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was just what we wanted for our visit to Hanio. Very easy to walk to most attractions. Clean and safe also a very good breakfast.
Stayed 3 nights in Jun 2025

8/10 Good

Karen

Stayed 3 nights in Jun 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and location.
Stayed 3 nights in May 2025

10/10 Excellent

Yan Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Excellent stay Convenient location We were in 6th floored and we didn’t hear any noise or traffic Good selection of fruits for breakfast
Stayed 1 night in Apr 2025

8/10 Good

Brenton, Bakersfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The driver who picked me up at the airport was not in th spot they told me he would. I had to search around to find him. When I mentioned this upon check-in the staff gave me a free 30 minute foot massage at the spa for the inconvenience. That was nice of them. Very helpful and attentive staff.
Stayed 4 nights in May 2025

10/10 Excellent

Stephen a

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jax

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First I would like to thank the manager who did an exceptional job of looking after us when our flight was delayed he didn’t have to but made sure we could extend our room for another half day, the hotel staff also sorted us with a trip to the airport cheaper than grab and all booked for us I didn’t have to worry about a thing. Secondly the hotel is lovely and has all amenities you need such as a rooftop view breakfast and gym. It’s very central to everything it’s right at your doorstep
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfectly located in the old quarter with most things easily within walking distance - and when you do get tired, just jump a grab. The only thing we didn't realize in advance is that the pool is heated - not a cool pool to use at the hot times.
Stayed 4 nights in Apr 2025

10/10 Excellent

Shannon

Stayed 2 nights in Apr 2025