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Thien Thai Hotel

4.0 star property
VIP Access

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Photo gallery for Thien Thai Hotel

Reception
2 bars/lounges, rooftop bar
Free daily buffet breakfast
Front of property
Deluxe Double or Twin With Balcony | Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
45 Nguyen Truong To Str, Ba Dinh District, Hanoi, 10000
  • Place, West Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪15 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪18 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double or Twin Room, City View

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Double or Twin Room, City View

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View | View from room

Classic Double or Twin Room, City View

7.4 out of 10
Good
(3 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Double or Twin Room, City View

Executive Double or Twin Room, City View | View from room

Executive Double or Twin Room, City View

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Connecting Room, City View

Family Connecting Room, City View | Premium bedding, Select Comfort beds, minibar, in-room safe

Family Connecting Room, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin With Balcony

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Double or Twin With Balcony

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Queen Room With 2 Queen Beds City View

Queen Room With 2 Queen Beds City View | Premium bedding, Select Comfort beds, minibar, in-room safe

Queen Room With 2 Queen Beds City View

  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Thien Thai Hotel

3 restaurants, a full-service spa and 2 bars/lounges are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour health club, 3 coffee shops/cafes and a steam room are on-site.
Thien Thai Hotel offers 86 accommodations with minibars and laptop-compatible safes. This accommodation is furnished with desk chairs and dining tables. Select Comfort beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour health club and a steam room.
The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Thai massages and facials.
During your stay at Thien Thai Hotel, you're just a quick walk from West Lake. Enjoy features like free breakfast and free WiFi in public areas, plus 3 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 3 restaurants, 3 coffee shops/cafes and 2 bars/lounges
  • Indulge with manicures and pedicures, massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a steam room
  • Within a 10-minute walk of West Lake and Dong Xuan Market
  • Airport pick-up shuttle service available for a fee
Thien Thai Hotel offers its guests a full-service spa, a 24-hour health club, and a steam room. There are 3 restaurants and 3 coffee shops/cafes, as well as a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Thien Thai Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This Colonial Hanoi hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Royal Lotus – This buffet restaurant serves breakfast, lunch and dinner.
Brickhouse Tapas & Grill – On-site bar. Open daily.
Touché – On-site rooftop bar. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Brickhouse Tapas & Grill – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
Touché – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (VND 100,000 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • 2 bars/lounges
  • 3 coffee shops/cafes
  • 3 restaurants
  • Couples/private dining

Restaurants on site

  • Brickhouse Tapas & Grill
  • Brickhouse Tapas & Grill
  • Royal Lotus
  • Touché
  • Touché

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Shopping
  • Steam room

Family friendly

  • Dining table
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift (220 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 12

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 700000 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 600000 per vehicle (maximum occupancy 4)
  • Nearby parking fee: VND 100000 per day (328 ft away)
  • Rollaway bed fee: VND 700000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Thien Thai Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Thien Thai
Thien Thai Hanoi
Thien Thai Hotel
Thien Thai Hotel Hanoi
Hanoi Thien Thai Hotel
Thien Thai Hanoi Hotel Hanoi
Thien Thai
Thien Thai Hotel Hotel
Thien Thai Hotel Hanoi
Babylon Grand Hotel Spa
Thien Thai Hotel Hotel Hanoi

Thien Thai Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 36 out of 71 reviews
Rating 8 - Good. 26 out of 71 reviews
Rating 6 - Okay. 4 out of 71 reviews
Rating 4 - Poor. 2 out of 71 reviews
Rating 2 - Terrible. 3 out of 71 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with good staff and excellent breakfast.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Malcolm

The hotel was a nice place to stay.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good restaurants nearby and within walkable distance of major sites.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Hardip

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and great staff. The breakfast has very good selection. The hotel is in good condition and well located to loca amenities. Old town market is in walking distance. We enjoyed our stay and highly recommend this hotel.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service
Great service!
Stayed 1 night in May 2025
Verified

8/10 Good

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel location is 10 min walking distance to night market and old quarters. Old hotel but was clean. Staff was friendly and prompt to requests.
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Josephine

Liked: Cleanliness
room was clean, bed was comfortable. The elevators were quite small. The gym and spa were closed when we checked them out. Not so important but would have helped ease out the jet lag. Breakfast menu is ok.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and very quiet. Staff were helpful especially Hero.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Silene

Liked: Cleanliness, staff & service, property conditions & facilities
Very Friendly and helpful staff...however I've just arrived, do not have much to say!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Mack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a great location. The staffs were so accommodating and friendly. Excellent breakfast. Our room is spacious and clean, nicely decorated, big window with a good view of the old quarter. Highly recommended. Will come back soon.
Stayed 1 night in Oct 2022
Verified

8/10 Good

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great buffet breakfast, helpful n friendly staff gave kind recommendations. Negative… the tub shower design made it impossible to keep the floor dry. All said, a great value!!
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Harley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel to explore Hanoi from

We had a great stay at the Thien Thai Hotel. It's located in an excellent part of the city, walking distance from the Old Quarter. The hotel room we had was really nice and the buffet breakfast was first rate. The staff were all very friendly and helpful. In particular, we had really excellent customer service from Linh at the reception who arranged for a local SIM card to be delivered to the hotel for us. Nothing was too much trouble - thanks Linh!
Stayed 1 night in Oct 2022
Verified

8/10 Good

Felix

Liked: Cleanliness, staff & service
Bldg is old and rooms are dated. Stains on the couch. Staff are cheerful and helpful. Breakfast has a lot to offer e.g. pho, egg station, cut up fruits.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
yy
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Inazumim

Very nice hotel. Took care of me before the check in. Bathroom was wet after the make room. I didn’t know what it was, but it was not water.
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Peter

Liked: Staff & service, amenities
Detta är ett bra hotell som är som en lugn oas mitt i den trafikintensiva gamla staden.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Kaihou

Liked: Cleanliness, staff & service, amenities
古い建物
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Frédéric

Liked: Cleanliness, staff & service, property conditions & facilities

Hôtel correct situé a proximité du vieux quartier

Chambres très correctes, déjeuner très correct également. Par contre, le personnel est très bruyant dès 6h du matin. Ça nous a réveillé chaque matin.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, excelente el desayuno, chef que realiza los omelettes excelente. Cómodo y limpio, muy bien mantenido. El personal que está en el lobby, es increíble, demasiado amables todos pendientes de abrirte la puerta, el ascensor, de ofrecerte bebidas. Para regresar.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant bien pour le déjeuner... Mais manque de restaurant ou d'identication pour des restaurants proches. Personnel très accessible et serviable
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Great location in the heart of Hanoi. Easily walk to all parts of the city. Fantastic value and a very large room. Great breakfast buffet. Would stay again.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Average interior but good service.

Overall, good service. Lovely porter walked me to my next hotel to save me carrying my suitcase. Clean and sizeable bedroom. Fairly old fashioned in decor and the bathroom could do with updating.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. Hotel handy to local area. Staff very friendly and helpful.
Stayed 2 nights in Jun 2019
Verified

4/10 Poor

Duke

Liked: Cleanliness, staff & service
Disliked: Amenities
The location was perfect. There wasn't very much traffic. The fact that there were more locals was cool. We were near places that had amazing food. The room was not worth the price. Although it was modern, the air conditioner did not work in one of the rooms. It was 99 degrees and my kids were sweating and they had mosquito bites on their faces. The staff was friendly and helpful, but we spent most of the night having someone coming in and checking the air conditioner which is annoying when you are jet lagged
Stayed 1 night in Apr 2019