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The Palace Guest House

3.5 star property

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Photo gallery for The Palace Guest House

Front of property
Free self-parking
Breakfast, lunch, dinner served; international cuisine
Airport shuttle
Family Room, 2 Double Beds, Accessible, Non Smoking | 1 bedroom, premium bedding, individually furnished, desk

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

View in a map
115 Bishop Gaul Ave, Harare, Harare Province
  • Place, Avondale Shopping Centre
    ‪2 min drive‬
  • Place, Avondale Flea Market
    ‪3 min drive‬
  • Place, Harare Sports Club
    ‪4 min drive‬
  • Airport, Harare (HRE-Harare Intl.)
    ‪17 min drive‬

Room options

View all photos for Family Room, 2 Double Beds, Accessible, Non Smoking

Family Room, 2 Double Beds, Accessible, Non Smoking | 1 bedroom, premium bedding, individually furnished, desk

Family Room, 2 Double Beds, Accessible, Non Smoking

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, Accessible, Non Smoking

Standard Room, Accessible, Non Smoking | 1 bedroom, premium bedding, individually furnished, desk

Standard Room, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, individually furnished, desk

Deluxe Room, 1 Double Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Non Smoking

1 bedroom, premium bedding, individually furnished, desk

Executive Room, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room, Non Smoking

Luxury Room, Non Smoking | 1 bedroom, premium bedding, individually furnished, desk

Luxury Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Basic Room | 1 bedroom, premium bedding, individually furnished, desk

Basic Room

7.2 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Palace Guest House

Suburban guesthouse with 24-hour front desk and restaurant
This guesthouse features a restaurant, a bar/lounge and a fridge in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services and dry cleaning.
The Palace Guest House offers 22 accommodations, which are accessible via exterior corridors and feature free toiletries and fans. Rooms open to balconies. This individually furnished accommodation has separate dining areas. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

This Harare guest house provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Palace Guest House. During your stay, you'll be within walking distance of Avondale Shopping Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine while dining at Florence
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute drive from Avondale Shopping Centre and a few minutes from Avondale Flea Market
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 30 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. Barbecue grills, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Palace Guest House. Self parking is free.
For a fee, guests can enjoy a English breakfast daily from 6 AM to 9:30 AM.
Florence – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily English breakfast available 6 AM to 9:30 AM for a fee: USD 7 for adults and USD 4 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Florence

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 30 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a provincial park
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Mini-fridge
  • Separate dining area

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Palace Guest House

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately USD 7 for adults and from USD 4 for children
  • Airport shuttle fee: USD 20.00 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 20.00 (one-way), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The Palace Guest House offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palace Guest House Guesthouse Harare
Palace Guest House Guesthouse
Palace Guest House Harare
Palace Guest House
The Palace Guest House Harare
The Palace Guest House Guesthouse
The Palace Guest House Guesthouse Harare

The Palace Guest House Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 67 out of 242 reviews
Rating 8 - Good. 68 out of 242 reviews
Rating 6 - Okay. 57 out of 242 reviews
Rating 4 - Poor. 22 out of 242 reviews
Rating 2 - Terrible. 28 out of 242 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Simbarashe

Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Liked: Room comfort
Honestly the food was terrible. It tasted like its been cooked 2days before. The food was delivered very late 2 hours after ordering . The fried chicken was stale to aay the list.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hospitality and the environment is pleasant
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Business traveller, Travelled with partner
Great stay all the time
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Reccomend

Good , quite atmosphere.Comfortable easy check inn
Stayed 1 night in Jul 2025

2/10 Terrible

Richard

Stayed 2 nights in Jun 2025

2/10 Terrible

Hazel Kudzai

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Sharon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Priscilla

Stayed 1 night in Mar 2025

2/10 Terrible

Sheckly

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches. Bed bugs. Unclean. Never staying here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sharon

Stayed 1 night in Mar 2025

8/10 Good

Kaibos

Liked: Staff & service, property conditions & facilities
Staff very responsive
Stayed 1 night in Feb 2025

10/10 Excellent

Seth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave this property excellent ratings because they deserve it. Keep in mind, though, that that it's within the parameters of a very inexpensive lodging option.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kimberly

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The place has great self catering and laundry facilities.
Stayed 4 nights in Jan 2025

10/10 Excellent

Blessed

Stayed 1 night in Dec 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service
I didn't like how the washrooms was one serving 3 rooms
Stayed 8 nights in Dec 2024

6/10 Okay

Tichatonga, Harare

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Booked executive room for 2 nights. Linen and toiletries were never changed. Access to the executive rooms was disappointing. passing through dangerous paths. Was please with internet speed. hot water was available
Stayed 2 nights in Nov 2024

6/10 Okay

Tendayi

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Teklu Erkossa

Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff is supportive. The room is clean, but they do not change the bedsheets, and there is no towel in the room. Food is non-existent and very expensive.
Stayed 4 nights in Oct 2024

10/10 Excellent

Oliver

Stayed 1 night in Apr 2024

2/10 Terrible

Bernadette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty place

Stayed 3 nights in Oct 2024

2/10 Terrible

Denzel IP

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusted by The Palace Guest Lodge

The place is filthy dirty with torn furniture,i booked a room with insuit but they gave me the one without,i was sharing a bathroom and a toilet with 4 other guests who were in different rooms,The toilet is disgusting with old plastic dirty seat,the door is broken as shown on the picture,the shower looked like a public toilet,just look at the pictures ,that place has no microwaves,no guests fridges,theres no plugs i couldn't even charge my laptop so i could work . What they advertise is not what they have,their staff looks very tired and weak ,i have been traveling for the past 15 years but i have never seen such a disgusting place ,TV doesn't have remote,i can write a whole book but in short let me say this THE PALACE GUEST LODGE DOESN'T DESERVE TO BE LISTED ON THIS APP .I will never ever in my life book there again because its like taking money and throwing it in a sewage pipe.
Dirty sheets
Dirty sheets on bed
Dead 4n yet they say it works😅😅
Stayed 3 nights in Aug 2024

8/10 Good

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Shelton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service n the place is clean
Stayed 1 night in Jul 2024

8/10 Good

Linda, Accra

Liked: Cleanliness, staff & service, property conditions & facilities
The place is affordable and the staff are really nice and welcoming.the environment is ok
Stayed 5 nights in Jul 2024