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West Park Hotel

4.0 star property

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Staircase
Deluxe Apartment | Egyptian cotton sheets, in-room safe, individually decorated, desk
Signature Penthouse | Living area | Flat-screen TV
Front of property
Signature Penthouse | Living area | Flat-screen TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
19 West Park, Harrogate, England, HG1 1BJ
  • Place, Valley Gardens
    ‪8 min walk‬
  • Place, Turkish Baths and Health Spa
    ‪8 min walk‬
  • Place, Harrogate Convention Centre
    ‪12 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪23 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, in-room safe, individually decorated, desk

Deluxe Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, in-room safe, individually decorated, desk

Superior Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, in-room safe, individually decorated, desk

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Penthouse

Signature Penthouse | Egyptian cotton sheets, in-room safe, individually decorated, desk

Signature Penthouse

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Living area | Flat-screen TV

Deluxe Apartment

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Egyptian cotton sheets, in-room safe, individually decorated, desk

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

West Park Hotel

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room and concierge services are on-site.
West Park Hotel offers 25 accommodations with espresso makers and a safe. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at West Park Hotel. During your stay, you're just a quick walk from Montpellier Quarter. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Brasserie, a brasserie that serves British cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Montpellier Quarter and Royal Pump Room Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly West Park Hotel also features a terrace, a garden, and concierge services.

This 4-star Harrogate hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 10:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Brasserie – This brasserie specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (GBP 6.20 per day)

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.00 per person
  • Nearby parking fee: GBP 6.20 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

West Park Harrogate
West Park Hotel Harrogate
West Park Hotel
The West Park Hotel Harrogate, Yorkshire
Hotel West Park
West Park Hotel Hotel
West Park Hotel Harrogate
West Park Hotel Hotel Harrogate

West Park Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 246 out of 340 reviews
Rating 8 - Good. 62 out of 340 reviews
Rating 6 - Okay. 20 out of 340 reviews
Rating 4 - Poor. 6 out of 340 reviews
Rating 2 - Terrible. 6 out of 340 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

Christopher

Couldn’t use shower due to such low water pressure.
Stayed 1 night in Dec 2025

2/10 Terrible

Ben

Extremely poor. First, we were asked if we wished to add breakfast to the booking, despite already having booked this. The system was clearly not working. Then, we were given a room key to room 107. Upon arrival, there was already guests in that room, a serious safety and privacy breach. The replacement room seemed nice, but the shower pressure was non existent and was a trickle out. Also, the shower head was so low, that unless you are 5 feet 5 inches or below, you could not fit underneath the shower head. At 6 feet 1 inches, I could not get anything below my upper back underneath the dismal shower stream. Then, on returning to the room at 11.30pm, the air conditioning unit was making a repeated grinding metal noise. Reception was called and maintenance arrived. They said they had been already aware of the malfunctioning unit (so why were they offering this to guests?) and the solution was to either sleep with it as it was, or turn off ALL POWER TO THE ROOM, which would stop the noise but meant we could not use any of the facilities in the room. My wife is pregnant and this was not suitable or appropriate. We ended up packing our bags and leaving at just after midnight to get a taxi all the way home. Way below a 4 star hotel from start to an early finish.
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Lovely room and a good location. Stafff were really nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend hotel & location
Stayed 1 night in Dec 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities
Nice room and bathroom
Stayed 1 night in Dec 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities
Staff were great, very courteous and very knowledgeable. Nothing was too small for them to handle. Will highly recommend them
Stayed 1 night in Dec 2025

10/10 Excellent

Penelope

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
You can always tell the class of a hotel by it’s fluffy towels! A very good find, cleanliness, staff and breakfast excellent! Very quiet too!
Stayed 1 night in Dec 2025

10/10 Excellent

April

Stayed 1 night in Nov 2025

10/10 Excellent

Ida

Stayed 1 night in Oct 2025

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stsy and room with a view in a suite
Stayed 1 night in Oct 2025

10/10 Excellent

Elsie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and room. Spacious disability bathroom was spotless. Great food, very good breakfast choices. Would love to stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

nikki

Stayed 1 night in Jun 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location close to town centre, friendly & helpful staff,
Stayed 1 night in Jun 2025

4/10 Poor

Gill

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great hotel, but wouldn’t book for a relaxing stay! The hotel itself is lovely and in a great, central location, but unfortunately our experience didn’t match the setting! The hotel has party nights with an DJ, which we hadn’t been made aware of. If we had known we would have booked a different hotel or at least been prepared. Music was very loud. When we spoke to staff about it, there was no real apology or understanding. One of them said, “What do you expect us to do?” and mentioned they try to put people on floors 1 or 2 when events are on—but we were on floor 3, which wasn’t very helpful! To top it off, we received a call in the middle of the night at 1:30 a.m. from head office asking if we were another guest. Our room phone showed 12 missed calls from them, which was really unsettling and disrupted our sleep. We also had issues trying to get a drink at the bar—on two occasions we waited for quite a while but were ignored, even though there were only a couple of other people there. No greeting or “be with you in a minute”. In the end, we left and went to a different bar. It’s a shame, because the hotel and location are great, but the lack of communication and poor customer service really affected our stay.
Stayed 2 nights in May 2025

10/10 Excellent

Zayn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Great location, great service
Stayed 2 nights in May 2025

8/10 Good

rene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night stay

Lovely hotel very pet friendly my dog loved his treats bed and bowl The staff were friendly and helpful The room was lovely and clean and a comfortable bed
Stayed 1 night in Apr 2025

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place, great service

Lovely hotel, great, friendly service. Upgraded to a suite on check-in which made the stay special. Breakfast good value for money and lovely options. Short walk to Harrogate shops and restaurants. Will stay again.
Stayed 1 night in Apr 2025

6/10 Okay

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort

Regular harrogate visitors

Allocated the incorrect room on check in. Room booked was described as city/park view. It was neither. Although the room itself was lovely, it looked directly onto a brick wall. Receptionist argued its what we booked, and that we could not get a refund. We were prepared to leave and go to an alternative hotel when they then offered to move us to a room with the view as we originaly booked. So description totally incorrect or booked into wrong room, still not clear which.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for a weekend in Harrogate. Well placed for the centre with reasonably priced car park next door. Modern, comfortable room albeit a bit warm and the aircon a bit too noisy to leave on overnight but overall excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Stayed 1 night in Feb 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, room comfort

Enjoyed our stay

We loved the location and the room. The restaurant was really great. The staff were all friendly. We had an issue with the shower not draining, so you could only take a few minutes of a shower before letting it drain to avoid it overflowing,
Stayed 2 nights in Jan 2025

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