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Hostal Balcones Muralla

3.5 star property

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Photo gallery for Hostal Balcones Muralla

Deluxe Room, 1 Double Bed (Odalys) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe
Luxury Suite, Private Bathroom, Executive Level (Laudelina) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe
Point of interest
Exterior
Luxury Suite, Private Bathroom, Executive Level (Laudelina) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Aguacate Street # 482, entre Muralla y Teniente Rey, Havana, 10100
  • Central Park
    ‪6 min walk‬
  • Plaza Vieja
    ‪6 min walk‬
  • Havana Cathedral
    ‪9 min walk‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed (Luis)

Deluxe Double Room, 1 Double Bed (Luis) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Deluxe Double Room, 1 Double Bed (Luis)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Rosina)

Deluxe Room (Rosina) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Deluxe Room (Rosina)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed (Odalys)

Deluxe Room, 1 Double Bed (Odalys) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Deluxe Room, 1 Double Bed (Odalys)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (Lazara)

Deluxe Double Room (Lazara) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Deluxe Double Room (Lazara)

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Single Room, 1 Double Bed, City View (Josefina)

Deluxe Single Room, 1 Double Bed, City View (Josefina) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Deluxe Single Room, 1 Double Bed, City View (Josefina)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Bedroom, City View (Juan)

Deluxe Room, 1 Bedroom, City View (Juan) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Deluxe Room, 1 Bedroom, City View (Juan)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite, Private Bathroom, Executive Level (Laudelina)

Luxury Suite, Private Bathroom, Executive Level (Laudelina) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Suite, Private Bathroom, Executive Level (Laudelina)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Queen Bed, City View (Estervina)

Deluxe Double Room, 1 Queen Bed, City View (Estervina) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

Deluxe Double Room, 1 Queen Bed, City View (Estervina)

  • City view
  • Sleeps 2
  • 1 Queen Bed

About this property

Hostal Balcones Muralla

Colonial bed & breakfast with 2 restaurants and free breakfast
2 restaurants, 2 bars/lounges and a snack bar/deli are available at this bed & breakfast. Free full breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe and massage/treatment rooms. Change of towels is available on request
Hostal Balcones Muralla offers 9 air-conditioned accommodations with a safe and a hairdryer. This individually decorated and furnished accommodation has separate dining areas. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, designer toiletries and complimentary toiletries. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages and sports massages.
Hostal Balcones Muralla's great location gets high marks from our customers. During your stay, you'll be within walking distance of Partagás Cigar Factory. Features include free breakfast, free WiFi in public areas and a free manager's reception.
  • Free full breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute drive from Partagás Cigar Factory
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

A rooftop terrace, spa services, and barbecue grills are also featured at Hostal Balcones Muralla.

Smoking is allowed in designated areas at this 3.5-star bed & breakfast.

Guests are served a free full breakfast daily from 8:00 AM to 11:30 AM. The bed & breakfast hosts a free manager's reception daily.
Hostal Balcones Muralla has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Books
  • Concerts/live shows
  • Evening entertainment
  • Stereo

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Treatment room

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1886
  • Colonial architecture
  • Designated smoking areas
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hostal Balcones Muralla

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
  • Up to 12 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hostal Balcones Muralla Havana
Balcones Muralla Havana
Balcones Muralla
Hostal Balcones Muralla Havana
Hostal Balcones Muralla Bed & breakfast
Hostal Balcones Muralla Bed & breakfast Havana

Hostal Balcones Muralla Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 271 out of 329 reviews
Rating 8 - Good. 41 out of 329 reviews
Rating 6 - Okay. 13 out of 329 reviews
Rating 4 - Poor. 3 out of 329 reviews
Rating 2 - Terrible. 1 out of 329 reviews

9.6/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Sid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this lovely hotel. Great location, fab decor and roof top and most of all looked after so well by all the staff who make this place special. High ceilings, quirky touches everywhere and moreish cocktails for every palate. Definitely recommend!
Stayed 3 nights in Feb 2025

10/10 Excellent

Julia

Stayed 6 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are great and trhere is a ggod bar. The staff were all very friendly and went out of their way to look after my comfort and happiness.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely helpful and friendly!
Stayed 1 night in Feb 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully restored hotel in heart of old town. Staff was gracious, attentive and helpful. Recommend to anyone looking to experience time in old Havana.
Stayed 1 night in Feb 2025

10/10 Excellent

Marek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice good staff
Stayed 6 nights in Jan 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good location and feels safe and secure. It’s been well designed and the decoration is lovely and quirky. The bedrooms are spacious with fantastic high ceilings and we had a balcony. The large rooftop is another excellent additional space where you can relax. The breakfasts are well cooked using fresh ingredients and served to you in the dining room. Best of all are the staff who are all wonderful, friendly and professional. They were so helpful to us and made us feel welcome and cared for. If we could score this stay more than 10/10 or 5 stars we would. Thanks so much for helping to make our stay in Havana such a happy one! X
Stayed 3 nights in Jan 2025

10/10 Excellent

Diane

Liked: Staff & service, property conditions & facilities, room comfort
Super attentive hosts, great building and lovely food.
Stayed 1 night in Jan 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique character with super friendly and helpful staff. Great location, easy to walk to the centre , just minutes away. This is Cuban with limited food in the country as a whole, so expect this reflectwd in the breakfast options (and in all restaurants in the country). Good place to stay if you want an authentic experience.
Stayed 6 nights in Jan 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and unique B&B in Old Havana- fantastic breakfasts every morning, bar and restaurant were top notch! Very friendly and helpful staff.

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here as a step up from the casa particulars and hostals we stayed in earlier in the trip - we were homeward bound. THis is a hostal (small hotel) rather than private house. It was a step up in terms the room and bathroom (large and clean) and indeed the breakfast was great and the team very helpful - all speak good English. The breakfast is very instagram friendly and very tasty. We weren't quite sure about the cake served in a scallop shell, sitting on a tripod! You get the idea... The only thing we didn't like was the road/area where it is located, as its pretty dirty and a bit noisy - although much quieter late at night. As mentioned, we were already familiar with Havana and Cuba by then, but even then this area felt a little too edgy. It is very well located to access the tourist areas, main squares, government buildings and local shops/China town. However, like lots of/most of Old Havana and Central, many buildings are falling down and streets very littered and dirty. Not a reason to stay away, but be aware. Note, other casas and hostals have the same issue.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort

A delightful hotel and exceptionally helpful staff

Balcones deserves six points out of five on every count: it was absolutely excellent! The place was charming and well located, and the staff were all brilliant. They were charming, helpful, friendly, and well informed, and not at all pushy. They offered as much contact as you wanted but were always ready with help or just for a chat.
Stayed 7 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely stay impressive Hostal Balcones Muralla

Stayed here 4th January 2025 ,its a complete GEM you will not be disappointed at all staying here. Incredibly welcoming & helpful with anything needed and tendered by Jorge, Adrian Thuram. Richard has beautifully designed,decorated all rooms were immaculate and very comfortable. Everyone so friendly the food was always delicious and cooked fresh by lovely Luisandra & Milagros spotlessly cleaned by Jordania.This place exceeded our expectations the neighbourhood is very safe with the location made it easy to explore the City, With true authentic Cuban vibes. Thank you all so much cannot wait to make a return visit. Mr & Mrs Ceviz
Stayed 4 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are doing a wonderful job bringing the building back to life. They truly care. I appreciated them being able to arrange for all my needs. Go there you will not be sorry
Stayed 3 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, comfortable rooms, relaxing rooftop lounge, delicious food,(and cocktails) and an AMAZING staff. - Thank you Adrian, Jordania, Turan, Lisandra and Jorge. I checked out dozens of guest houses in Old Havana, and this was by far the best!
Stayed 4 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, comfortable bed in Havana Vieja

Such a lovely stay. Breakfast is lovely, the bar makes amazing drinks. Super safe neighbourhood. Walking distance to lots of nice eateries. The staff were so lovely, speak multiple languages and went out if their way to help.
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous staff, lovely room

The staff here were incredible - friendly, helpful and knowledgeable. The breakfast was great, as was the bar in the evening. We had our first mojito out of a teapot - definitely to be recommended! Adrian, Thuran, Jorge and Luisandra (apologies for any typos!) were all amazing - thank you so much for making our stay so special. Karen and Steve
Stayed 5 nights in Dec 2024

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great experience!

We lives out trip to Havana and especially at Hostal Balcones Muralla. Jorge was great at welcoming us and making us comfortable. He also was great with this restaurants recommendations. He made us feel comfortable and gave us good tips about the city. The staff was always nice with us and wanting to help. Breakfast was a great experience. Nothing fancy but very tasty. The neighborhood was great too. We felt we were part of the real Havana life. It was a bit noisy at night but if you are light sleeper, bring some earplugs. We feel it’s the case in every parts of the city and only the 5 stars conventional hotels would be quieter. We loved our experience and we will recommend it to all our for friends.
Stayed 4 nights in Dec 2024

8/10 Good

Uladzimir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

khalil

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff! They went above and beyond to help us. Great location and amenities
Stayed 3 nights in Dec 2024

10/10 Excellent

kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this Hostal were exceptional. They were incredibly helpful and attentive. We particularly enjoyed the New Years Eve party on the roof terrace. The rooms were very clean and the breakfasts very enjoyable. The Hostal was manned 24/7 by either Jorges, Torah or Adrian all of whom went out of their way to make our stay a pleasant one. The property is a few blocks from The Plaza Vieja which is a central point in the old town so very convenient for everything. The property is decorated in the the Art Deco period with many features from this period. One of the properties owners - Richard was very helpful with our personal arrangements. Highly recommend.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming and wonderful

Could not recommend this hostel more. Beautiful settings and incredible service. Also, the best breakfast of our whole two week trip around Cuba.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sean, Swampscott

Stayed 4 nights in Nov 2024

10/10 Excellent

Arzu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!! The staff are the best people and made my stay so enjoyable. They were there for anything I needed help with and made me feel at home. Can’t compliment enough, best place to stay in Havana
Stayed 1 night in Dec 2024