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Ockenden Manor Hotel & Spa

4.0 star property

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Photo gallery for Ockenden Manor Hotel & Spa

Indoor pool, outdoor pool, pool loungers
Room (Sussex) | Egyptian cotton sheets, premium bedding, desk, iron/ironing board
Junior Suite (Spa) | Egyptian cotton sheets, premium bedding, desk, iron/ironing board
Breakfast, lunch, dinner served; local cuisine
Breakfast, lunch, dinner served; local cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Bar
  • 24/7 front desk
  • Spa

Explore the area

View in a map
Ockenden Lane, Cuckfield, Haywards Heath, England, RH17 5LD
  • Hickstead All England Jumping Course
    ‪8 min drive‬
  • Bolney Estate Winery
    ‪10 min drive‬
  • Wakehurst Place
    ‪13 min drive‬
  • London (LGW-Gatwick)
    ‪21 min drive‬

Room options

View all photos for Junior Suite (Spa)

Junior Suite (Spa) | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Junior Suite (Spa)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Feature)

Double Room (Feature) | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Double Room (Feature)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Feature)

Suite (Feature) | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Suite (Feature)

  • Sleeps 3
  • 1 King Bed

View all photos for Room (Sussex)

Room (Sussex) | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Room (Sussex)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Cuckfield)

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Room (Cuckfield)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Room

Cosy Room | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Cosy Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Ockenden Manor Hotel & Spa

Hotel with a full-service spa, near Borde Hill Garden
Along with a full-service spa, this hotel has an indoor pool and an outdoor pool. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a health club and a bar/lounge.
Ockenden Manor Hotel & Spa offers 28 accommodations with coffee/tea makers and complimentary bathrobes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna.
Our customers tell us that they can't get enough of the helpful staff at Ockenden Manor Hotel & Spa. During your stay, you're just a quick walk from Ockenden Manor Spa. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Indulge with body scrubs, manicures and pedicures or facials at the spa
  • Amenities include meeting rooms, laundry facilities and a terrace
  • On-site recreation includes a gym and a steam room
  • 7 minutes by car from Nymans and 7 minutes from Bolney Estate Winery
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Ockenden Manor Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A health club, a steam room, and spa services are also featured at the business-friendly Ockenden Manor Hotel & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Haywards Heath hotel.

Guests are served a free full breakfast daily from 7:30 AM to 10 AM.
On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Desk chair
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 23 December and 27 December.
The property is closed: New Year's Eve.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Ockenden Manor Hotel Spa Haywards Heath
Ockenden Manor Spa Haywards Heath
Ockenden Manor Hotel Cuckfield
Ockenden Manor Cuckfield
Ockenden Manor & Spa
Ockenden Manor Hotel And Spa
Hotel Ockenden Manor
Ockenden Manor Hotel & Spa Cuckfield, West Sussex
Ockenden Manor Hotel Haywards Heath
Ockenden Manor Haywards Heath
Ockenden Manor Hotel & Spa Hotel
Ockenden Manor Hotel & Spa Haywards Heath
Ockenden Manor Hotel & Spa Hotel Haywards Heath

Ockenden Manor Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 117 out of 177 reviews
Rating 8 - Good. 36 out of 177 reviews
Rating 6 - Okay. 18 out of 177 reviews
Rating 4 - Poor. 5 out of 177 reviews
Rating 2 - Terrible. 1 out of 177 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nigel

Stayed 1 night in May 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large room in spa building. Great spa facilities and grounds.
Stayed 2 nights in May 2025

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great location and the staff are absolutely fantastic
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel with fantastic spa.

Fabulous hotel with fantastic spa. We go when we are flying from Gatwick as 20 minutes from airport
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Stayed 1 night in May 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb room, excellent spa and fantastic food and wine! Couldn’t fault the 2 night trip my wife and I enjoyed and the massage was superb too! The spa facilities are great, very modern and lots to do!
Stayed 2 nights in Apr 2025

10/10 Excellent

MISS

Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies in the dining staff were remarkable. Efficient, kind and just lovely. The dining areas were so charming, and our room was absolutely lovely (we stayed in the spa). Highly recommend - as well as the delightful pub just a short walk away!
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've stayed a fair few times and always have a lovely time, the hotel is very quaint but well finished, the service is great and the spa is well specced.
Stayed 1 night in Feb 2025

10/10 Excellent

siobhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Xmas/NY 1nt break

Gorgeous room in the attick with beams, nooks & crannies. My daughter loved it! The spa is super, just annoying that a very well behaved 12yr old is only allowed to enjoy for 1.5hrs in the afternoon/evening.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Oct 2024

10/10 Excellent

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa
Stayed 1 night in Dec 2024

8/10 Good

Tayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only critique would be the king bed in Cuckfield / Edward room. It was very hard for us
Stayed 1 night in Dec 2024

6/10 Okay

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and spa

We had an amazing time at Ockenden, our second visit there and we'll definitely come back again! We had an upgrade for my husdand's birthday so the room was amazing and complimentary fizz on arrival as well. Such a lovely place and had a lovely relaxing time in the spa.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Stayed 1 night in Oct 2024

8/10 Good

Glenn

Travelled with partner
Liked: Amenities
Dinner was lovely, great wine choices, super to see a large selection of local wines. Spa pools areas wonderful. Shower in our room (Lily) was rubbish, water not hot enough, glass door didn’t open and water pressure not good. Pillows very disappointing, so flat and uncomfortable, couldn’t see any extra in room.
Stayed 1 night in Sep 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at this beautiful old Manor House. The staff were so helpful, courteous and conscious of our needs because my husband has a little difficulty walking. Our room was a lovely bright room overlooking the garden and extremely comfortable. We would not hesitate to recommend The Ockenden Manor.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Would come again.
Stayed 1 night in Jul 2024

8/10 Good

K

Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, evening meal and breakfast were very good. Spa also very nice. Good package price. Keep up the good work
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome one night stay! Very relaxing !
Stayed 1 night in Jul 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited recently for our anniversary. The room was wonderful, super quaint and a good size for what we needed for a few days. The staff around the hotel were incredibly polite, friendly and always ready to help. Nothing was too much trouble whether it was minor changes on the cooked breakfast menu, or ordering us a taxi to the local vineyard. The location is excellent with walks nearby and the centre of the village is barely 2 minutes walk, yet the hotel is in a quiet back road with no noise. It meant we had choice of where to eat (hotel or village) and we mi ded it up during our stay. The hotel restaurant is lovely - small, yet doesn't feel cramped or noisy. We enjoyed breakfast on the terrace one morning, which was lovely, overlooking the gardens. The spa is fantastic - the staff are really helpful, and food and drinks are available throughout the day. We visited the spa a couple of days, and spent a full day there which was really enjoyable as the facilities are excellent both inside and outside. We both also enjoyed a lovely massage. This was not our first time at Ockenden, but we were only passing through last time, so it was wonderful to spend a few nights here.
Stayed 3 nights in Jul 2024