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Insel - Hotel Heilbronn

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Photo gallery for Insel - Hotel Heilbronn

Front of property
Property video
Lobby sitting area
Superior Double Room | Hypo-allergenic bedding, in-room safe, individually decorated
Indoor pool, open 6 AM to 10 PM, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Willy - Mayer - Brücke, Heilbronn, BW, 74072
  • Place, experimenta - Das Science Center
    ‪1 min walk‬
  • Place, Heilbronn Deutschhof
    ‪4 min walk‬
  • Place, Städtische Museen Heilbronn museums
    ‪4 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room

8.8 out of 10
Excellent
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Superior Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Single Room

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Single Room

Superior Single Room | Living area | Flat-screen TV

Superior Single Room

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Single Room

Hypo-allergenic bedding, in-room safe, individually decorated

Comfort Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Comfort Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite

Hypo-allergenic bedding, in-room safe, individually decorated

Suite

  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, individually decorated

Family Room

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

Similar properties

Lobby
Holiday Inn Express Heilbronn by IHG
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  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.5 out of 5, Wonderful, 153 reviews
The price is €80
includes taxes & fees
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About this property

Insel - Hotel Heilbronn

This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a lazy river are on-site.
Insel - Hotel Heilbronn offers 125 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath, slippers, complimentary toiletries and hairdryers.

This Heilbronn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a lazy river, an indoor pool, a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Insel - Hotel Heilbronn, you're just a quick walk from experimenta - Das Science Center. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Delice
  • To-go breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Splash around at the lazy river or swim in the indoor pool
  • Indulge with massages at the spa
  • Amenities include a front desk safe, 8 meeting rooms and a car charging station
  • On-site recreation includes a 24-hour gym and a sauna
  • Steps from experimenta - Das Science Center and 6 minutes on foot from Städtische Museen Heilbronn museums
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Insel - Hotel Heilbronn offers its guests a full-service spa, a lazy river, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 8 meeting rooms available. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury Insel - Hotel Heilbronn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Heilbronn hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 11 AM.
Delice – This restaurant specialises in local and international cuisine and serves brunch and lunch.
On-site venue No. 2 – This restaurant specialises in local cuisine and only serves dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 12 per night); discounts available
  • Parking on site (EUR 12 per night)
  • Extended parking on site (EUR 18 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 11 AM for a fee: EUR 19.50 for adults and EUR 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Delice

Things to do

  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Indoor pool
  • Lazy river
  • Sauna

Family friendly

  • Indoor pool
  • Lazy river
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 59
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 55 per night.
  • Cots (infant beds) are available for EUR 22.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately EUR 19.50 for adults and from EUR 12.50 for children
  • Self-parking fee: EUR 12 per night
  • Extended parking fee: EUR 18 per night
  • Nearby parking fee: EUR 12 per night (164 ft away)
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 59 (subject to availability)
  • A late check-out fee will be charged
  • Crib (infant bed) fee: EUR 22.0 per day
  • Rollaway bed fee: EUR 55 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Insel-Hotel Heilbronn Hotel
Insel-Hotel Hotel
Insel-Hotel
Insel Hotel Heilbronn
Insel Hotel Heilbronn
Insel - Hotel Heilbronn Hotel
Insel - Hotel Heilbronn Heilbronn
Insel - Hotel Heilbronn Hotel Heilbronn

Insel - Hotel Heilbronn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 211 reviews
Rating 8 - Good. 72 out of 211 reviews
Rating 6 - Okay. 20 out of 211 reviews
Rating 4 - Poor. 6 out of 211 reviews
Rating 2 - Terrible. 4 out of 211 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wilhelm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been there multiple times... always great
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gualtiero

Liked: Cleanliness, staff & service, amenities
Staff, nice room, fitness room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wilhelm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel to stay at
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Really comfortable hotel in the centre of town but not noisy, great staff lovely pool
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So relaxing and comfortable. Staff is amazing.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Samantha

Liked: Cleanliness, property conditions & facilities
The rooms were spacious, clean, and had A/C
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

NORIKO

Restaurant was excellent choice. The area is also nice.
Stayed 1 night in Jun 2024
Verified

8/10 Good

damien

Liked: Cleanliness, staff & service, property conditions & facilities
perfect
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, close to everything. Clean property, pleasant staff. Only issue was room AC did not work.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Wilhelm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sauna and Pool installation alone are worth a trip to this hotel
Stayed 1 night in May 2023
Verified

10/10 Excellent

Akinori

Liked: Cleanliness, staff & service, property conditions & facilities
very confortable
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Ole Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it!

We were here last year and this year. We like this classy hotel.....its in the very center of Heilbronn and offers all the comfort you can ask for. Good beds, good food incl. Sushi. Highly recommendable!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A luxury hotel in the centre of Heilbronn.

A lovely hotel in the centre of Heilbronn. Nice, clean room. All the amenities I needed, possibly another bottle or water and coffee machine would have made it even better. Spa area was superb. I'd have eaten in the restaurant if it hadn't shut early (8 pm). Very good. Would stay again.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

SABRINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the centre of Heilbronn , close to shops and restaurants. Spa area was amazing, shame that there was no sign of pool being closed the following morning for being cleaned. I booked this hotel mainly for the pool and I was disappointed that in the morning there was no information of pool being closed
Stayed 1 night in Feb 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Beleeft persoon hoge afwerking van de kamers, schakelaar van de badkamer was alleen defect waardoor de verlichting moeilijk aan te zetten was. Hadden een superieur kamer geboekt met de gedachte dat we een kingsize bed hadden echter bestond het bed uit 2 losse bedden en 2 losse dekens.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jörg

Liked: Cleanliness, staff & service, amenities
Alles super,..
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kurt

Liked: Cleanliness, staff & service, amenities
Alles Gut
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Harald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Empfang war sehr freundlich und auch persönlich. Wir hatten uns ein Eckzimmer mit Dusche gewünscht und unsere Wünsche wurden erfüllt. Ein schöner Blick auf die alten Neckararme und das Experimenta. Das Hotel liegt mitten in der Stadt und alles ist fußläufigzu erreichen. Den Indoor-Pool hatten wir uns nur angeschaut, aber ist groß genug um schön schwimmen zu können.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Irene

Liked: Cleanliness, staff & service
Rezeption
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
grosses und Sauberes Rollstuhlgerechtes Zimmer mit gut Nutzbarem Bad. Duschsitz wurde bei Nachfrage bereitgestellt.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, property conditions & facilities
Ottima stanza, personale gentile. Unica pecca … il costo esagerato per il parcheggio! Colazione ottima … vale il costo extra richiesto.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles ok
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr bequemes Bett, perfektes Internet, sehr gutes Frühstück
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Sabine

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Kein Hinweis auf Bademäntel an der Rezeption (obgleich wir nach dem Spa und den Öffnungszeiten gefragt haben), Pool extrem kalt (zum sportschwimmen geeignet, alles andere zu kalt, für Kinder nicht geeignet!), beim Frühstück wurden wir ins Nebenzimmer gesetzt (Blick auf die Garagenauffahrt statt auf den Neckar) mit dem Hinweis alles andere sei reserviert, bei Ankunft wurden wir nicht darauf hingewiesen, dass ein Reservieren beim Frühstück möglich (und nötig) ist, Zimmer innerhalb des Hotels scheinen sehr unterschiedliche Qualitäten zu haben (wir hatten eines, welches seit den späten 80er wohl genau so ausgesehen hat), insgesamt werden wir nicht wiederkommen
Stayed 1 night in Oct 2025
Verified

8/10 Good

Markus

Liked: Staff & service, property conditions & facilities, room comfort
Wahrscheinlich eines der besten Hotels in Heilbronn, aber Zimmerausstatting und Zimmerservice am unteren Ende meiner Erfahrungen in 4* Hotels
Stayed 2 nights in Sep 2025