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Hotel Neues Pastorat

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Photo gallery for Hotel Neues Pastorat

A reception area with a wooden reception desk, a wall-mounted sign for the first floor restaurant, and patterned floor tiles.
A modern hotel room with a wooden floor, a bed with a headboard, a desk with a chair, and a large window.
A modern building with a brick facade, multiple windows, and a well-lit entrance area.
A modern bathroom with a large mirror, two sinks, a toilet, and a shower area.
A modern hotel dining area with a large window, a kitchen in the background, and a dining table set for six.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
Am Alten Pastorat 2, Heiligenhaus, Nordrhein-Westfalen, 42579
  • Place, Dog Park Heiligenhaus
    ‪4 min drive‬
  • Place, Messe Essen
    ‪22 min drive‬
  • Place, Zollverein Coal Mine World Heritage Site
    ‪39 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪19 min drive‬

Room options

View all photos for Room

A hotel room with a bed, a desk, a chair, a TV, and a view of the outdoors.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a desk, a chair, and a view through a glass door.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a TV, and a view of the outdoors.

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A modern hotel room with a wooden floor, a bed with a headboard, a desk with a chair, and a large window.

Superior Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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Exterior
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4.2 out of 5, Very good, 99 reviews
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includes taxes & fees
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About this property

Hotel Neues Pastorat

This smoke-free hotel features self parking, a meeting room and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a front desk safe and a vending machine are on-site. Change of towels is available on request
Hotel Neues Pastorat offers 13 accommodations. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
During your stay at Hotel Neues Pastorat, you'll be close to Ruhrlandklinik. Free WiFi in public areas, breakfast (surcharge) and dry cleaning service are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • 13 minutes by car from Blue Lake and 14 minutes from Hardenberg Castle
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Hotel Neues Pastorat, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Hotel Neues Pastorat also features a front desk safe and a lift. Parking is available for a fee.

This Heiligenhaus hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 15 metres
  • Street parking available
  • Onsite parking available only on request
  • Parking on site (EUR 8 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 per person

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Hospital bed
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable hoist available
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Sunday (8:00 AM - 2:00 PM)
Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Self-parking fee: EUR 8 per night
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 5:00 PM
Guests will receive an access code.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Neues Pastorat Hotel
Hotel Neues Pastorat Heiligenhaus
Hotel Neues Pastorat Hotel Heiligenhaus

Hotel Neues Pastorat Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 14 out of 20 reviews
Rating 8 - Good. 5 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

7.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% recommend

The best ever hotel equipped for people with disabilities, especially wheelchairs. Centrally located. Restaurants, cafes and shops all within walking distance.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfy stay

The staff was very friendly and willing to accommodate your requests. It was a little inconvenient that the front desk had limited operation hours and that there were limited dining options in the neighborhood (no food delivery available via Uber Eats either), but still the friendly service overtakes these little inconveniences. I would definitely recommend this accommodation.
Stayed 5 nights in Nov 2024
Verified review

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Entrance of hotel was difficult to find.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, property conditions & facilities, room comfort
Zimmer, parken, top. Mehrere Restaurants und Bäcker um die Ecke. Frühstück kostet leider 16€, für mich als Geschäftsreisende zu teuer, dann lieber das Zimmer 10€ teurer oder als Businesspauschale ausweisen.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Neues Hotel alles top !
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Hans-Joachim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliche und hilfsbereite Mitarbeiter. Gutes Hotel, empfehlenswert. Jederzeit wieder.
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Christan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hoog-laagbed en tillift

Heel tevreden over het hotel in het algemeen enkel heel jammer dat de tillift niet onder het hoog-laagbed kon en ik in een gewoon bed moest slapen wat niet comfortabel is!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir sind sehr freundlich aufgenommenen worden. Hatten das Gefühl von familiärer Herzlichkeit und fühlten uns sehr willkommen. Das Hotel ist sehr gepflegt und die Zimmer äußerst sauber. Das gebotene Frühstück war reichhaltig und sehr lecker. Der von uns gebuchte Tiefgaragenplatz ist zu empfehlen. Wir fühlten uns sehr wohl und können das Hotel uneingeschränkt weiter empfehlen. Auch für Gäste ohne Handicap.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel in zentraler Lage.

Schönes neues barrierefreies Hotel. Sehr freundliches Personal.
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gut in und um Ratingen

Super Alternative rund um Düsseldorf. Sehr sauber Behindertengerecht Super Frühstück
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Svenn Are Tutturen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Marleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023