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Aparthotel

Appart-Hotel Gwendy

Property class: 3

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Photo gallery for Appart-Hotel Gwendy

A multi-story building with a red facade, a covered outdoor seating area, and a staircase leading to the entrance.
A modern loft apartment with a dining area, kitchen, and living space.
An outdoor seating area with wicker furniture and a glass table, surrounded by greenery and a building.
A formal garden with a pond, neatly trimmed hedges, and statues.
A hotel room with two beds, a large painting, a round mirror, and a yellow armchair.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Outdoor space

Explore the area

View in a map
3 Rue de Luxembourg, Helperknapp, Mersch, 7412
  • Place, Hollenfels Castle
    ‪6 min drive‬
  • Place, Koerich Castle
    ‪11 min drive‬
  • Place, Mersch Castle
    ‪14 min drive‬
  • Airport, Luxembourg (LUX-Findel)
    ‪33 min drive‬

Room options

View all photos for Apartment, 1 Double Bed with Sofa bed, Kitchen

A compact living space with a kitchenette, a dining area, and seating.

Apartment, 1 Double Bed with Sofa bed, Kitchen

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Studio, 1 Double Bed, Kitchen

A bedroom with a bed, a radiator, a colorful abstract painting, and a sloped ceiling.

Classic Studio, 1 Double Bed, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed, Private Bathroom

A small, well-lit bedroom with a bed, a desk, and a chair. There are two paintings on the walls.

Standard Double Room, 1 Double Bed, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Loft, Multiple Beds, Kitchen

A spacious loft bedroom with a large bed, a sofa, and a dining area.

Family Loft, Multiple Beds, Kitchen

  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Apartment, Kitchen

A compact kitchen with a microwave, a coffee maker, and a sink. A blue sofa is positioned against the wall, and a framed picture hangs above it.

Apartment, Kitchen

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Single Beds, Kitchen

A modern kitchen with a microwave, stove, and sink. There is a dining area with a table and chairs. A TV is mounted on the wall.

Apartment, 2 Single Beds, Kitchen

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 1 Double Bed, Kitchen

A compact living space with a green sofa, a dining table with two chairs, a kitchen area with a microwave and a stove, and a window with a view of trees.

Apartment, 1 Double Bed, Kitchen

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Senior Studio

A bedroom with a bed, a sofa, a desk, and a red accent wall.

Senior Studio

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room (N3)

A hotel room with a large bed, two pillows, a nightstand, a painting of a forest, and a door.

Standard Twin Room (N3)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room (N4)

Standard Twin Room (N4) | In-room safe, laptop workspace, blackout curtains, soundproofing

Standard Twin Room (N4)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room (N5)

Standard Twin Room (N5) | In-room safe, laptop workspace, blackout curtains, soundproofing

Standard Twin Room (N5)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room (N6)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Twin Room (N6)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room (N7)

A double bed with white linens, two pillows, a headboard, a painting of a forest, a window with curtains, and a tiled floor.

Standard Twin Room (N7)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Appart-Hotel Gwendy

Concierge services, laundry facilities and tour/ticket assistance are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a corner/local shop, a TV in a common area and a front desk safe are on-site. Each apartment offers free WiFi, an espresso maker and a flat-screen TV with satellite channels. Additional amenities include Netflix, free bottled water and a hairdryer.
Appart-Hotel Gwendy offers 13 accommodations with espresso makers and a safe. Each accommodation is individually furnished. 80-cm flat-screen televisions come with satellite channels and Netflix.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Helperknapp aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Appart-Hotel Gwendy, you'll be close to Hollenfels Castle. Features include free WiFi in public areas and free self-parking, plus breakfast (surcharge). This comfortable aparthotel has 13 apartments. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays. Each apartment includes amenities such as free WiFi and a flat-screen TV.
  • Each apartment offers a flat-screen TV, Netflix and an espresso maker
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Full breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Hollenfels Castle and 8 minutes from Koerich Castle
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter trays
As a guest of Appart-Hotel Gwendy, you'll find a terrace, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Appart-Hotel Gwendy also features concierge services, laundry facilities, and a corner/local shop. Self parking is free.

This 3-star Helperknapp aparthotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

Dining

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: EUR 12 for adults and EUR 12 for children

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: EUR 20 per day

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room

Entertainment

  • 80-cm flat-screen TV with satellite channels
  • Netflix
  • Streaming services
  • TV in common areas

Outdoor areas

  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: EUR 15 per pet per day
  • Service animals exempt from fees
  • Litter boxes
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Tile flooring in room
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Grocery/convenience store
  • Guidebooks
  • Iron/ironing board on request
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle storage
  • Bicycle tours

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 13 units
  • Bicycle storage
  • Eco-friendly cleaning products used
  • Individual furnishings
  • Reception hall
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:30 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: EUR 15 per pet, per day
  • Food and water bowls and litter trays are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Appart Hotel Gwendy
Appart-Hotel Gwendy Aparthotel
Appart-Hotel Gwendy Helperknapp
Appart-Hotel Gwendy Aparthotel Helperknapp

Appart-Hotel Gwendy Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 51 reviews
Rating 8 - Good. 18 out of 51 reviews
Rating 6 - Okay. 4 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 0 out of 51 reviews

9.4/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Juletta

Well appointed rooms, friendly and helpful staff, a good location for us. A great stay!
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Alberto Gomez

Liked: Cleanliness, check-in, communication, listing accuracy
I'ts a beautiful boutique hotel, the staff is so nice, the room is so clean and has details that make u feel at home. We liked the easter chocolate eggs they put in the cofee tray at the room. The breakfast was the best we have at all our europe trip, they really make an outstanding service even when we didn't reserve the breakfast they made a great buffet for us in 15 min with fresh bread and everything delicious. Thank you so much, we will return and definetly recommend Gwendy.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Monisha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property, nicely managed clean
Stayed 2 nights in Apr 2025
Verified review

4/10 Poor

Nina

Liked: Cleanliness, check-in
Disliked: Listing accuracy
The hotel is just situated above a petrol station, they don’t really accurately display that in the photos. The curtains weren’t great for keeping light out either.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, room comfort, communication

Luxembourg Trip

The hotel was very clean and comfortable. The staff was great - very helpful and always addressed our needs. Good location to enjoy the sites of Luxembourg.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Boris

Liked: Cleanliness, room comfort, communication
lovely place. Highly recommended. About 25 minutes from old city.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, room comfort, communication

Clean, comfortable, friendly, and a great value.

This hotel had very friendly staff, was very very clean and very comfortable. Although there’s not much in the area to do, it is in a beautiful setting. It’s a great value for your money.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Marion

Liked: Cleanliness, amenities, property conditions & facilities, communication
We liked the size of our rooms and the busstop nearby, that saved us taking the car into Luxemburg centre. The rooms were spotlessly clean and the bed was very comfortable. Room was a bit hot, but that happens in summer :-)
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Stay was great in this quirky out-of-the way hotel. Lots of interesting rooms. Undergoing some renovations which when complete, will improve the overall experIence. We enjoyed our short time there. Thanks!
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Matthew

Liked: Cleanliness, room comfort, communication

Good place to stay

Staff were very helpful, minor issue with hot water quickly resolved when we raised it. Well stocked apartment with everything needed for a good night. Is a bit noisy at night from communal areas but for the price you can't fault it and is still good value. Bus was easy to catch into the city, plenty of parking just opposite the hotel entrance. Would stay again if we were in the area.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Amietkoemar

Liked: Amenities, property conditions & facilities
It wasn’t nosy for us, but our neighbors from upstairs where complaining that we where to nosy, but we just chit chatting… Verry nice place to stay, good look appartement and not dirty. Good beds to sleep.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Georges

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, room comfort, communication

Perfect Stopover

We were in the studio apartment for 6 people and it was perfect for us. Plenty of space, comfortable beds/sofa beds and the bathroom looks brand new and well stocked with toiletries. We had our dog with us and there's plenty of grassy area outside the hotel. It's right next to a petrol station and shop with lots of things to put together dinner in the apartment. The staff were so lovely and helpful and even did a load of washing for us! Overall, it was a great stay and we'd definitely come here again.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, room comfort, communication
My apartment was very spacious and well equipped. The store at the petrol station just next door was very convenient. I left my car at the property for two days and travelled all over Luxembourg by public transport - there is a bus stop just opposite. I'd definitely stay here again.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Stephen

Very helpful staff, nothing was too much trouble. Super breakfast. Only downside was church bells ringing at 6:00 am!!
Stayed 8 nights in Apr 2024
Verified review

10/10 Excellent

Nathaniel

Liked: Cleanliness, room comfort, communication

Friendly and Welcoming

Small and friendly Appart-Hotel. When we arrived, we were informed that we had been upgraded to a larger room which was a pleasant surprise. The room was really nice and had a lot of things you would need to make meals. The coffee machine was also a welcomed sight. The bed was comfortable and we had a good night sleep until the church opposite woke us up at 7am. Thankfully we had set our alarm for then anyway! The hotel is next to a fairly busy road, so if you keep the windows open then you may require earbuds. There is a bus right outside the hotel, so you could easily travel into the city from there. There is a beautiful chateau and garden (which is free) a few minutes drive away.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

talal

Liked: Cleanliness, property conditions & facilities, communication
Overall passable, with the following comments: 1- If I'm charged $50 extra for a child I expect that a sofa or small sleeper is available. This wasn't the case. My son has to share the same bed. 2- There's no air conditioning. The place gets warm and the windows have no screens. Opening the window to cool down lets flies in.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Spacious, well decorated and clean apartment

Spacious, well decorated and clean apartment. Coffee and tea sachets provided (including coffee pods) provided and replenished each day. Also washing up cloths and dishwasher tablets. Comfortable 3-piece suite. Approx. 30 minute drive from Luxembourg city. There is also a bus service, but I don't know how frequent. There is plenty of off-road parking. The hotel is immediately next to a petrol station, but don't let this put you off. You don't notice it. And there is a well-stocked shop at the petrol station. Note that the hotel is in an isolated location, a couple of miles outside Helperknapp. Also it is in the canton (county) of Mersch, not the town of Mersch. And Helperknapp is also know as Tuntange. In short, trust your sat nav even if it appears to be taking you somewhere unexpected (possibly speaking from experince [laugh emoji])
Stayed 4 nights in May 2025
Verified review

8/10 Good

H.F.

Liked: Cleanliness, check-in, communication
Tijdens warme dagen wordt de kamer te warm.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

MARÍA FRANCISCA

Liked: Cleanliness, check-in, communication, listing accuracy
Muy limpio. Si bien está lejos del centro de Luxemburgo, se puede tomar el bus al frente del hotel. Todo el transporte público es gratis!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Gert

Liked: Cleanliness, check-in, communication, listing accuracy
Mooi voor een nacht als je op reis bent. Of zoals ik touren op de motor
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Atthis

Liked: Cleanliness, check-in, communication, listing accuracy
Hôtel et personnel très agréable. Je recommande
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Yvette

Liked: Cleanliness, room comfort
Das Hotel liegt leider an einer durchfahrtstrasse und es war sehr laut, da es um 1 in der nacht aufhört mit den autos und um 6 am morgen schon wieder anfängt. Das Hotel selber war am renovieren also da auch etwas lärm. Das Zimmer war sehr gross und sauber bei der Ankunft, wurde aber während den zwei tagen nur einmal geputzt ohne die Küche.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Dag

Liked: Cleanliness, communication
Bra valuta for pengene. Familie på gjennomreise, godt fornøyd med hotell og service. Tar 25 minutter å kjøre til byen. Ligger øde til,men bensinstasjonen ved siden av solgte det vi trengte. God hjelp til det vi spurte om. Ikke aircondition, men fikk en satt inn på rommet, fungerte ok(var 37 grader på dagen, så litt ekstremt)
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Maria de Fátima

Liked: Cleanliness, room comfort, communication
Tout c'est bien passé, rien à dire. Top
Stayed 2 nights in Jun 2025