Guests at this beach resort will appreciate convenient on-site amenities such as a children's pool and barbecue grills.
Mark Hotel offers 40 air-conditioned accommodations, with a safe. Rooms open to furnished balconies. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a water park (surcharge).
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Mark Hotel, you're just a quick walk from Pankritio Stadium. Features include free WiFi in public areas and free self-parking, plus a restaurant.
Free WiFi
Free self-parking
Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
Continental breakfast served daily for a fee
Splash around at the water park or swim in the seasonal outdoor pool
Services include babysitting, supervised childcare and dry cleaning/laundry
On-site recreation includes horse riding/rentals
5 minutes by car from Heraklion Port and 5 minutes from Heraklion Archaeological Museum
Airport and local-area shuttle service available for a fee
Dogs welcome for a fee (restrictions apply)
Mark Hotel offers its guests a water park (surcharge), a seasonal outdoor pool, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.
A terrace, barbecue grills, and multilingual staff are also featured at the family-friendly Mark Hotel. An area shuttle within 150 metres and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.
Smoking is allowed in designated areas at this Heraklion resort.
For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
Policies
Check-in
Check-in start time: 1:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges EUR 3 for credit card payments
The front desk is open daily from 7:30 AM - 1:00 AM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Renovations and closures
The following facilities will be closed during July, August, September, October, November and December:
Swimming pool
Access methods
Front desk (limited hours), key retrieval, private entrance
Pets
Pets: EUR 5 per pet, per night
Only dogs are allowed
Maximum 1 (weight limit: 11 lb per pet)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! One child stays free when using existing bedding.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: from approximately EUR 5 for adults and from EUR 3 for children
Airport shuttle fee: EUR 25.00 per room (one-way)
Pet fee: EUR 5 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of EUR 3
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Cashless transactions are available
Safety features at this property include a first aid kit
Mark Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:30 AM - 1:00 AM. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Please note that clothing is optional at Mark Hotel.
The seasonal pool will open in April and close in October.
Pool access available from 9:30 AM to 9:30 PM
One child stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.