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Heron Island Resort

3.5 star property

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Photo gallery for Heron Island Resort

Dock
Steam room, body treatments, aromatherapy, hot stone massages
Bar (on property)
Beachside Room | Living room
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Via Gladstone, Heron Island, QLD, 4000
  • Place, Heron Island Beach
    ‪1 min walk‬
  • Place, Capricornia Cays National Park
    ‪1 min walk‬
  • Place, The University of Queensland - Heron Island Research Station
    ‪5 min walk‬

Room options

View all photos for Basic Room (Turtle Room)

Basic Room (Turtle Room) | Desk, bed sheets, alarm clocks

Basic Room (Turtle Room)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Turtle Family Room)

Family Room (Turtle Family Room) | Desk, bed sheets, alarm clocks

Family Room (Turtle Family Room)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room (Reef Room)

Desk, bed sheets, alarm clocks

Standard Room (Reef Room)

8.0 out of 10
Very good
(2 reviews)
  • Partial ocean view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Futon

View all photos for Family Room (Reef Family Room)

Family Room (Reef Family Room) | Desk, bed sheets, alarm clocks

Family Room (Reef Family Room)

  • Partial ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Beachside Room

Beachside Room | Living room

Beachside Room

8.0 out of 10
Very good
(5 reviews)
  • Partial ocean view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Futons

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About this property

Heron Island Resort

Catch some rays on Heron Island Resort's private white sand beach, pamper yourself at the full-service spa or enjoy snorkelling. Housekeeping is available once per stay.
Heron Island Resort offers 112 accommodations with a ceiling fan. Rooms open to balconies or patios. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is provided once per stay.
Recreational amenities at the resort include a private beach and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at Heron Island Resort. During your stay, you're just a quick walk from The University of Queensland - Heron Island Research Station. You'll find features such as a full-service spa, an outdoor pool and a restaurant.
  • Enjoy a beachfront location while dining at Shearwater Restaurant
  • WiFi in some public areas for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with deep-tissue massages, body scrubs or facials at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a private beach, helicopter/aeroplane tours and kayaking
  • Just a 4-minute walk from The University of Queensland - Heron Island Research Station and 6 minutes on foot from Heron Island Dock
  • Ferry terminal shuttle service available for a fee
Simply walk outside to feel the sun on your face at the white sand beach. At Heron Island Resort, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. This beach resort also offers an outdoor pool, a garden and a terrace. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Heron Island resort.

Shearwater Restaurant – This restaurant is located on the beach. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Property amenities

Internet

  • Available in some public areas: WiFi (AUD 25 per day)

Parking and transport

  • Ferry terminal shuttle (surcharge)
  • Uncovered parking on site (AUD 14 per night)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shearwater Restaurant

Things to do

  • Billiards/pool table
  • Boat tours
  • Ecotours
  • Full-service spa
  • Helicopter/aeroplane tours
  • Kayaking
  • Outdoor pool
  • Scuba diving
  • Snorkelling

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Steam room

Accessibility

  • No lift

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Ceiling fan
  • Desk
  • Eco-friendly toiletries

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Guests must transfer via boat or helicopter to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
There is no cell phone service at this property due to its remote location.
This property is accessible by boat or helicopter. Boat transfers are available at 9:30 AM from Gladstone to Heron Island on Friday-Monday and Wednesday. The required fee for boat transfers is AUD 85 per adult and AUD 45 per child each way. On Tuesday and Thursday, access is only available via helicopter for the listed transfer service fee amounts. On December 25, access is only available via helicopter.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

The listed destination fee is charged for a maximum of AUD 21 per person, per stay.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: AUD 25 per day (rates may vary)
  • Uncovered self-parking fee: AUD 14 per night
  • Rollaway bed fee: AUD 75 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by boat or helicopter. Transfers need to be confirmed by contacting the property at least 72 hours before travel on the number on the booking confirmation. Heron Island Resort offers transfers from the ferry terminal (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heron Island Resort
Heron Island Hotel Heron Island
Heron Hotel Heron
Heron Island Resort Resort
Heron Island Resort Heron Island
Heron Island Resort Resort Heron Island

Heron Island Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 137 out of 314 reviews
Rating 8 - Good. 124 out of 314 reviews
Rating 6 - Okay. 31 out of 314 reviews
Rating 4 - Poor. 16 out of 314 reviews
Rating 2 - Terrible. 6 out of 314 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Benjamin

Amazing place to visit
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Heron Island is a very special place. All of the staff were very friendly and helpful.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Vrotnesky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Sharee

Liked: Cleanliness, staff & service, amenities
The complete RnR experience in a tropical location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very close to the beach , surrounded by nature , spacious, relaxing, restaurant was amazing ! Staff all incredibly friendly and knowledgeable. Amazing stay
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Trine

Liked: Cleanliness, staff & service, amenities
Amazing personel and sourdings
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Penelope

Liked: Cleanliness, property conditions & facilities
Paradise on the outer reef surrounded by nesting turtles, nesting birds and all marine creatures
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend for a quiet getaway
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Lulu

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
The marine life is fantastic here! You just walk from shore and immediately see rays, turtles and sharks! The staff was also really nice and you could tell they were honestly fascinated, concerned and in awe of the nature and wildlife on the island, which made it even more authentic.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Jackie

Liked: Cleanliness, staff & service
Heron island smells awful of bird poop. Everywhere! At $350 a night, no a/c or window screens. Snorkeling was amazing! Staff were present. Breakfast was good. Pizza not so much. Salad I had was served with mustard as a dressing. Gross.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Teea

The birds and nature own this island and we humans just try to manage among them.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jiuyong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy walk and snorkelling.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Kem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, good activities, snorkeling was great.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Christine

When I arrived, I was told I was upgraded. That was such an amazing surprise!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with excellent location- very nice staff and good restaurant!
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Mark

One of a kind, beautiful, location!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique setting featuring NATURE everywhere! This sole lodging and restaurant is very good.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Khib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reef snorkeling off the beach & easy to be off-grid at this eco-friendly resort with wonderfully helpful staff…what more could one want? Very highly recommended!
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing place surrounded by unspoiled nature.
Stayed 4 nights in Mar 2025
Verified

8/10 Good

zhong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heron island is beautiful
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Gary

Liked: Staff & service, amenities, property conditions & facilities
Wonderful place, magical, snorkeling fantastic, but they could have more options to eat…
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service
Always an amazing time with the turtles and snorkelling Research tour is always good to do Resort does need a refresh
Stayed 7 nights in Feb 2025
Verified

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
staff excellent food very average island wonderful
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and surrounded by wildlife non-stop
Stayed 2 nights in Mar 2024