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Phāea Cretan Malia, a Member of Design Hotels

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Photo gallery for Phāea Cretan Malia, a Member of Design Hotels

On the beach, sun-loungers, beach umbrellas, beach towels
Property video
Lobby
3 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Emmanouil Tsagaraki, Hersonissos, Crete, 700 07
  • Place, Palace of Malia
    ‪3 min walk‬
  • Place, Potamos Beach
    ‪14 min walk‬
  • Place, Malia Beach
    ‪2 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪29 min drive‬

Room options

View all photos for Bungalow, Garden View

In-room safe, individually decorated, desk, blackout curtains

Bungalow, Garden View

7.0 out of 10
Good
(7 reviews)
  • Garden view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Bungalow (Pool Front)

Bungalow (Pool Front) | In-room safe, individually decorated, desk, blackout curtains

Bungalow (Pool Front)

9.2 out of 10
Wonderful
(13 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Bungalow, Pool View

Bungalow, Pool View | In-room safe, individually decorated, desk, blackout curtains

Bungalow, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Bungalow (Beach Front)

Bungalow (Beach Front) | In-room safe, individually decorated, desk, blackout curtains

Bungalow (Beach Front)

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Bungalow (Side Sea View)

Bungalow (Side Sea View) | In-room safe, individually decorated, desk, blackout curtains

Bungalow (Side Sea View)

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

In-room safe, individually decorated, desk, blackout curtains

Double Room

  • Garden view
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Bungalow (Family)

Deluxe Bungalow (Family) | In-room safe, individually decorated, desk, blackout curtains

Deluxe Bungalow (Family)

  • 42 sq m
  • Sleeps 5
  • 1 King Bed, 2 Single Beds, 1 Single Bunk Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite

In-room safe, individually decorated, desk, blackout curtains

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Junior Suite (Sea Front)

Junior Suite (Sea Front) | In-room safe, individually decorated, desk, blackout curtains

Junior Suite (Sea Front)

8.0 out of 10
Very good
(4 reviews)
  • Sea view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, individually decorated, desk, blackout curtains

Suite, 1 Bedroom

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed, 1 Double Sofa Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

In-room safe, individually decorated, desk, blackout curtains

Deluxe Suite

  • Beach view
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Signature Bungalow (Garden)

In-room safe, individually decorated, desk, blackout curtains

Signature Bungalow (Garden)

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Signature Room

In-room safe, individually decorated, desk, blackout curtains

Signature Room

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Swim-Up Bungalow

Swim-Up Bungalow | In-room safe, individually decorated, desk, blackout curtains

Swim-Up Bungalow

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Phāea Cretan Malia, a Member of Design Hotels

At Phāea Cretan Malia, a Member of Design Hotels, hit the beach, dine on-site at Mediterraneo or enjoy a drink at one of the hotel's 2 bars/lounges.
Phāea Cretan Malia, a Member of Design Hotels offers 204 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Smart televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor tennis court and a health club are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials, body treatments and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at Phāea Cretan Malia, a Member of Design Hotels. During your stay, you're just a quick walk from Palace of Malia. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine at Mediterraneo, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and basketball
  • Steps from Palace of Malia and 6 minutes by car from Malia Beach
Some rates at Phāea Cretan Malia, a Member of Design Hotels are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Phāea Cretan Malia, a Member of Design Hotels for summer fun including 3 outdoor swimming pools, a complimentary children's club and a seasonal outdoor pool.

Free breakfast is available daily. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers a children's pool, outdoor tennis courts and a health club. Self parking is free.

Smoking is allowed in designated areas at this 5-star Hersonissos hotel.

Guests are served a free buffet breakfast daily from 7:30 AM to 11:00 AM.
Mediterraneo – This buffet restaurant specialises in Mediterranean cuisine and serves breakfast and dinner.
Almyra – This beachfront restaurant specialises in Italian cuisine and serves lunch and dinner. Open selected days.
Mouries Restaurant – This restaurant specialises in Greek cuisine and serves breakfast and dinner. Reservations are required. Open selected days.
Melissi – This cocktail bar is located by the pool. Open daily.
The Beach Shack – This beachfront tapas bar serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Phāea Cretan Malia, a Member of Design Hotels are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues
Gourmet or à la carte dining limited to 3 meals per stay

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Yoga

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Almyra
  • Mediterraneo
  • Melissi
  • Mouries Restaurant
  • The Beach Shack

Things to do

  • 3 outdoor pools
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Cooking classes
  • Designer stores
  • Free children's club
  • Health club
  • Helicopter/aeroplane tours
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping
  • Table tennis
  • Tennis lessons
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 13 buildings
  • 2 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book a half board inclusive rate plan receive breakfast and dinner at the property's buffet restaurant.
Please note: Guestroom photos are representative of rooms offered and may differ from the actual room received.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses some solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 1039K014A2512000
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in November.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cretan Hotel Malia Park
Cretan Malia Park
Cretan Malia Park Hotel
Cretan Malia Park Hotel Malia
Cretan Hotel Malia
Cretan Malia Park Crete
Cretan Malia Park
Cretan Malia Park a Member of Design Hotels
Phāea Cretan Malia, a Member of Design Hotels Hotel
Phāea Cretan Malia, a Member of Design Hotels Hersonissos
Phāea Cretan Malia, a Member of Design Hotels Hotel Hersonissos

Phāea Cretan Malia, a Member of Design Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 242 out of 372 reviews
Rating 8 - Good. 94 out of 372 reviews
Rating 6 - Okay. 26 out of 372 reviews
Rating 4 - Poor. 5 out of 372 reviews
Rating 2 - Terrible. 5 out of 372 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mikkel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel with great staff and surroundings. All in all a great stay and we will be back
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

nneka

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing family resort
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Maxine Victoria

Liked: Cleanliness, amenities, property conditions & facilities
The hotel had a calm, relaxing atmosphere, good choice of restaurants and was perfectly located on the coast.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Everything was exceptional – the room, food, service, staff, facilities, and location. We would definitely recommend the hotel and would stay there again without hesitation.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, totally kid friendly, pristine beach and pool, amazing staff, excellent food. Would recommend 100 times out of 100
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

ATHANASIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and lovely staff throughout. Would stay again.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Steffen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a vacation with kids
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great food and location just by the beach. If you’re traveling with children, it’s a great place to stay.
Stayed 10 nights in Apr 2023
Verified

10/10 Excellent

Bubune

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel, staff and facilities
Stayed 6 nights in Jul 2023
Verified

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a brilliant hotel for young families. It’s a really beautiful place with some lovely restaurants, bars & some cute additions like the gelateria & the little on-site kafenio. The staff are brilliant with kids and they’ve thought of everything you need. Malia isn’t the prettiest area, but parts of the Old Town are charming with some lovely, great value restaurants. My only criticism of this hotel how expensive the restaurant are. We chose not to go half board or all-included but I wish we had – I think it would’ve been much better value overall!
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside for us was the huge number of families there with babies.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and fantastic service.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week here with our two daughters. It was an amazing experience. The hotel itself is beautifully designed with several options for swimming and laying out. It was great to be able to stay at a hotel where we could access the ocean directly. We never had issues finding beach chairs. The staff was incredibly nice and the food was excellent. Would love to return here again someday!
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Joao Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great family atmosphere with the most down to earth staff. Would highly recommend, what a unique and wonderful experience!
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
quite, beautiful beach
Stayed 6 nights in May 2023
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Heated kids pool was amazing for swimming in May with a baby, beautiful clean grounds and incredibly friendly staff
Stayed 7 nights in May 2023
Verified

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Particularly worth mentioning: Very nice, helpful and child-friendly staff. Delicious food as well as beautiful flora.
Stayed 11 nights in Jul 2023
Verified

10/10 Excellent

Bosh

Excellent place to stay. Kids friendly. Relaxing
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for family holiday

Excellent hotel with a very friendly staff. Amazing breakfast. Very good food overall in all restaurants. Own tennis court,we played every morning.
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very family friendly, comfortable hotel

Lovely resort, incredibly family friendly. Kids club is great if child is over 3 years old. Very relaxing stay, only downside is beach is quite rocky compared to others visited in Crete, but you can always use the pool.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Britt Lise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my boyfriend loved this hotel. We got a really lovely welcome with a refreshing drink by really helpful staff. The hotel has everything you need and the restaurants are all wonderful. There are enough sunbeds at the beach and the hotel is really serene.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 5 star resort in a human scale. Great facilities and service, especially good for families with children. Beautiful decor and tasty food options. Loved the beach.
Stayed 7 nights in Aug 2022
Verified

10/10 Excellent

Nikolaus

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Especially with children. The Cretan restaurant with its Cretan breakfast is marvelous.
Stayed 6 nights in Jun 2023
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here! The facility is beautiful and offers many things to do. We didn't need to leave the resort at any time to do something else. Staff was mostly very sweet and friendly. Defenitely recommend or will come back someday :)
Stayed 5 nights in Jun 2024