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Portokali Apartments

2.0 star property

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Family One Bedroom Apartment with Garden or Pool View | 1 bedroom, free WiFi, bed sheets
Pool views, open daily
Garden
Shower, hair dryer, towels, soap

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • Parking included
  • Air conditioning
  • Housekeeping
  • Kitchen

Explore the area

View in a map
Kastanaki Ioanni, Anissaras, Hersonissos, Crete Island, 70014
  • Place, Convention Centre Creta Maris
    ‪5 min drive‬
  • Place, Aquaworld Aquarium
    ‪5 min drive‬
  • Place, Star Beach Water Park
    ‪7 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪18 min drive‬

Room options

View all photos for One Bedroom Apartment with Garden or Pool View

1 bedroom, free WiFi, bed sheets

One Bedroom Apartment with Garden or Pool View

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family One Bedroom Apartment with Garden or Pool View

Family One Bedroom Apartment with Garden or Pool View | 1 bedroom, free WiFi, bed sheets

Family One Bedroom Apartment with Garden or Pool View

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior One Bedroom Apartment with Sea View

Superior One Bedroom Apartment with Sea View | 1 bedroom, free WiFi, bed sheets

Superior One Bedroom Apartment with Sea View

  • 45 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Family Apartment with Sea View

1 bedroom, free WiFi, bed sheets

Superior Family Apartment with Sea View

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 3 Single Beds

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About this property

Portokali Apartments

Hotel in Hersonissos with free breakfast and seasonal outdoor pool
A bar/lounge, a poolside bar and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a seasonal outdoor pool.
Portokali Apartments offers 27 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. This accommodation offers separate sitting areas. Kitchenettes offer fridges, stovetops, separate dining areas and kitchenware and utensils.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Portokali Apartments, you'll be close to Star Beach Water Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy pizza and garden views while dining at Pool Bar
  • Take a swim in the seasonal outdoor pool
  • Amenities include multilingual staff, a terrace and library
  • Just a 5-minute drive from Aquaworld Aquarium and 6 minutes from Star Beach Water Park
Portokali Apartments offers its guests a seasonal outdoor pool and a children's pool. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at Portokali Apartments. Self parking is free.

Smoking is allowed in designated areas at this Hersonissos hotel.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.
Pool Bar – This poolside bar specialises in pizza and only serves light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pool Bar

Things to do

  • Children's pool
  • Library
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room refrigerator
  • Seasonal outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchenette
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 1 November 2025 to 30 April 2026 (dates subject to change).
The property is closed during January, February, March, November and December.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - midnight.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 1255925
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 April and close on 31 October.

Property is also known as

Portokali Apartments Hersonissos
Portokali Apartments
Portokali Hersonissos
Portokali Apartments Crete, Greece
Portokali Apartments 12 Hersonissos
Portokali Apartments 12
Portokali 12 Hersonissos
Portokali 12

Reviews

Portokali Apartments Reviews

8.2

Very good

8.0/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 8 out of 21 reviews
Rating 8 - Good. 8 out of 21 reviews
Rating 6 - Okay. 4 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

Reviews

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Peaceful break

Excellent surroundings for peaceful holiday,pool and sunbeds really good.New comfortable beds and furniture but bathroom and balcony need some TLC! Basic kitchen for self catering.
Stayed 7 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Hans

👍nettes Personal 👎 Bad extrem eng
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Første ophold af mange

Fra vi ankom til vi tog afsted en uge senere, kan det familiedrevne Portokali Apartments, ikke roses nok. Stedet er drevet af to brødre og vi blev budt personlig og varmt velkommen af den ene bror, Manos, ved ankomst. Lejligheden var ren, pæn og havde hvad der skulle bruges; køleskab, tekøkken, service og el-kedel. Ligeledes med fuldt funktionelt AC. Det lignede fuldstændig de adviserede billeder ved booking. Servicen var Altid i top. Lige fra morgenmaden, som var glimrende og havde alt fra frisk frugt til lunt mad, til op ad dagen når man kom retur fra dagens ekskursioner og lejligheden var rengjort, til aftenen hvor man kunne tilbringe tid i den superhyggelige poolbar med signatur drinks og lokale specialiteter om lysten var der, eller bestille nogle snacks til værelset til utrolig favorable priser, som blev leveret personligt til døren. Renligheden, både i lejligheden, ved poolen og de andre fællesområder var tiptop, utrolig høj standard. Havde man brug for hjælp, vejledning, gode råd, stod personalet klar. Smilende, professionelle og hjælpsomme. De huskede alle gæsters navne og hilste altid personligt. Det var en udsøgt fornøjelse at bo her. Det er helt sikkert og vidst, vores næste tur til Kreta, bliver bookingen her. A+++ P.S. Man vænner sig til lyden af cikadernes "sang" (dB kan være ret høj og er solen oppe, er de vågne)
Stayed 6 nights in Jun 2025

4/10 Poor

Henriette

Disliked: Cleanliness, property conditions & facilities
Meget beskidt, ingen vand i vandhanen og ingen varmt vand om morgenen. Stort værelse og god morgenmads buffet
Stayed 2 nights in May 2025

10/10 Excellent

karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff! A very welcoming and well kept garden with lawn, trees and flowers. A pub in the garden open till late.
Stayed 1 night in Sep 2024

10/10 Excellent

Tellissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2024

8/10 Good

Olivier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel famillial très bien tenu, emplacement au calme mais reste proche de tout. Belle piscine avec coin bar et snack.
Stayed 14 nights in Jul 2024

6/10 Okay

David, Condé ste libiaire

Travelled with family
Disliked: Cleanliness
Hôtel avec petit espace dans les chambres en cours de rénovation qui en ont bien besoin.
Stayed 1 night in Jul 2024

6/10 Okay

anissa

Stayed 9 nights in May 2024

6/10 Okay

Ingo, Rodgau

Travelled with partner, Travelled with group
Disliked: Staff & service
Das Bad war uralt, viel zu klein man konnte nichtmal die Tür ganz öffnen und der Zustand war naja. Wir wurden nicht sonderlich freundlich begrüßt und erstmal über alle do's and don't informiert. Wir waren nur für drei Nächte , einen kpl Urlaub wollte ich dort nich verbringen.
Stayed 3 nights in Sep 2019

8/10 Good

aikaterini

Stayed 2 nights in Aug 2018

8/10 Good

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Etablissement convivial calme

Conseillé aux allergiques des All-in-one et grands hôtels anonymes qui pullulent dans la région. Tenu par deux frêres, n’hésitez pas à leur demander conseil. 5 min. à pied des plages. Petit Bar Cool à côté de la piscine. Nombreux restaurants sympath le long des plages, bel accueil cuisine de qualité (éviter le Votsalakia, la plus mauvaise Moussaka jamais mangée de ma vie, un pavé insipide, assiette Grecque différente de ce qui figurait à la carte etc...). Sports nautiques, Aris Water Sport = super expérience, en deux cours ma fille a pu maîtriser le Wakeboard grâce à un prof. exceptionnel, coach en échecs (le jeu) hors saison d’été...
Stayed 7 nights in Jul 2018

8/10 Good

Stefano Santin, Italy, Verano B.

Liked: Cleanliness, staff & service

First experience in Crete

A good place to take a relaxing short break. Noteworthy is the swimming pool found in the price with the bar. Noteworthy is the Bar staff. The room was comfortable with air conditioning. For me the only one fails the shower of the rooms which was not the dimensions suitable for my size. I highly recommend it really good value for money ratio.
Stayed 8 nights in Jul 2017

10/10 Excellent

liliana, Torino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

complesso molto carino

Il complesso è situato a circa 400 mt dal mare, in mezzo agli ulivi con un giardino curatissimo e una piscina pulitissima. Noi avevamo un appartamento che dava sul retro quindi molto silenzioso e tranquillo. I gestori sono molto disponibili e simpatici. La pulizia appartamento perfetta. L'angolo cucina essenziale con le cose basilari.
Stayed 7 nights in Jul 2017

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super godt hotel !

Portokali er et meget hyggeligt og roligt beliggende hotel. Ejerne og personalet er utroligt imødekommende og gæstfrie. Poolen og poolbaren giver lyst til at tage tidligt hjem fra stranden :-) Jeg vil meget gerne kommer her igen.
Stayed 6 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Veramente confortevole

Un pochino faticoso trovarlo ma posto confortevole vero relax pulito e personale gentilissimo

10/10 Excellent

Stéphanie, D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel accueillant !!!!

Un personnel, une famille adorable, l'hôtel est idéal pour se relaxer durant les vacances, proche de la plage et de la ville. Nous y avons passé 3 semaines en août 2016 et nous n'hésiterons pas à y retourner avec plaisir, pourquoi pas l'année prochaine d'ailleurs. Bonne continuation à eux ! ❤️