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Iberostar Selection Playa Mita - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Iberostar Selection Playa Mita - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Property video
Lobby
Aerial view
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Room service
  • Housekeeping

Explore the area

View in a map
Comercial Camino Ingreso a Litibú, Lote 15, Punta de Mita, NAY, 63734
  • Litibu Golf Course
    ‪7 min walk‬
  • Punta de Mita Beach
    ‪5 min drive‬
  • El Anclote Beach
    ‪6 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite (Beach Access)

Terrace/patio

Junior Suite (Beach Access)

8.2 out of 10
Very good
(13 reviews)
  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Sunset View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Sunset View)

8.8 out of 10
Excellent
(13 reviews)
  • 39 sq m
  • Harbour view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Sunset view)

View from room

Junior Suite, Oceanfront (Sunset view)

9.2 out of 10
Wonderful
(7 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Sunset View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Sunset View)

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • Partial ocean view
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Last room available

Free minibar, in-room safe, desk, laptop workspace

Last room available

  • 39 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Accessible

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Accessible

  • 39 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Accessible

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Accessible

  • 39 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Promo)

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Room, Golf View

Free minibar, in-room safe, desk, laptop workspace

Room, Golf View

  • 39 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Oceanfront (Pure Wellness)

  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Room, Golf View

Free minibar, in-room safe, desk, laptop workspace

Room, Golf View

8.8 out of 10
Excellent
(9 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Oceanfront (Pure Wellness)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Beach Access)

Terrace/patio

Junior Suite (Beach Access)

  • 44 sq m
  • Partial ocean view
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Last room available

Free minibar, in-room safe, desk, laptop workspace

Last room available

  • 39 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, laptop workspace

Premium Room

9.0 out of 10
Wonderful
(4 reviews)
  • 39 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, laptop workspace

Premium Room

8.2 out of 10
Very good
(35 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Sunset view)

View from room

Junior Suite, Oceanfront (Sunset view)

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Ocean view
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Promo)

  • 39 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Pool Access

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Pool Access

  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Pool Access

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Pool Access

  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Oceanfront (Sunset View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Sunset View)

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront

View from room

Junior Suite, Oceanfront

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

View from room

Junior Suite, Oceanfront

9.0 out of 10
Wonderful
(22 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Sunset View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Sunset View)

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed

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About this property

Iberostar Selection Playa Mita - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Iberostar Selection Playa Mita - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Iberostar Selection Playa Mita - All Inclusive offers 452 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. 49-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Punta de Mita property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor tennis courts, a health club and a complimentary water park are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sensations has 5 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Iberostar Selection Playa Mita - All Inclusive. During your stay, you're just a quick walk from Litibu Golf Course. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Nopal Buffet, one of the property's 5 restaurants and 8 bars/lounges
  • Splash around at the free water park or swim in the 3 outdoor pools
  • Indulge with hot stone massages, facials or aromatherapy at Spa Sensations
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a gym and a playground
  • Guests have great things to say about the beach and the helpful staff
  • 0.4 mi (0.6 km) from Litibu Golf Course and 7.9 mi (12.7 km) from Sayulita Beach
Iberostar Selection Playa Mita - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Iberostar Selection Playa Mita - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 8 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking and valet parking are free.

This 4.5-star Punta de Mita property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Nopal Buffet – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Pacific Express – This fine-dining restaurant only serves dinner. Reservations are required.
Tsuba Japanese Restaurant – This theme restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required.
La Bahia Restaurant – This steakhouse only serves dinner. Reservations are required.
Cuate Pancho Mexican – This theme restaurant specialises in local cuisine and only serves dinner. Reservations are required.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Land activities

Fitness facilities
Tennis
Tennis racquets
Children's club

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 5 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cuate Pancho Mexican
  • La Bahia Restaurant
  • Nopal Buffet
  • Pacific Express
  • Tsuba Japanese Restaurant

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Farming classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Nightclub
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • Table tennis

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Iberostar Mita
Iberostar Playa Mita
Iberostar Playa Mita All Inclusive
Playa Mita
Playa Mita Iberostar
Iberostar Playa Mita All Inclusive Higuera Blanca
Iberostar Playa Mita Higuera Blanca
Iberostar Playa Mita All Inclusive All-inclusive property
Iberostar Selection Playa Mita All Inclusive Higuera Blanca
Iberostar Playa Mita All Inclusive
Iberostar Playa Mita Inclusive
Iberostar Selection Playa Mita All Inclusive
Iberostar Selection Playa Mita - All Inclusive Punta de Mita

Iberostar Selection Playa Mita - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 568 out of 1160 reviews
Rating 8 - Good. 326 out of 1160 reviews
Rating 6 - Okay. 149 out of 1160 reviews
Rating 4 - Poor. 69 out of 1160 reviews
Rating 2 - Terrible. 48 out of 1160 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Judith, Springdale

Stayed 8 nights in May 2025

10/10 Excellent

Ariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect, the food, the view, the customer services
Stayed 5 nights in May 2025

10/10 Excellent

Firas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Right place, I recommended it to everyone
Stayed 4 nights in May 2025

8/10 Good

Jessica

Stayed 4 nights in May 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Resort was great they need to designate the small pool for adults only. Food could have been better but there was a large variety to choose from
Stayed 7 nights in May 2025

10/10 Excellent

XIMENA

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excelente servicio!
Stayed 4 nights in May 2025

10/10 Excellent

Charles David, Westminster

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a stunning property.
Stayed 3 nights in May 2025

10/10 Excellent

Araceli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to relax at the beach front, staff was very dedicated to make us feel pampered with lots of attention. The entertainment the hotel offered every night was great, we had a wonderful time and met wonderful people. We liked the service at the french restaurant in particular, we celebrated a birthday and they make us a wonderful cake. The pool was heated, it was nice. At the Spa the jacuzzi heater was not working. In March the sea water was cold and the beach was windy
Stayed 3 nights in Mar 2025

10/10 Excellent

Brenda Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great vacation
Stayed 7 nights in Mar 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2025

4/10 Poor

anthony, lake oswego

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dated and boring
Stayed 3 nights in May 2025

6/10 Okay

anjali

Liked: Cleanliness, staff & service
Room service time was limited. They dont serve coffee in Room service. No creamer for coffee in rooms. Swimming pool tiles broken and they hurt your feet a lot. Pool side food stall open 12 pm which is very very late.
Stayed 4 nights in May 2025

8/10 Good

Hosam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
First time visiting punta mita. Chose this resort because of its high rated reviews. It's located about an hour north of Puerto Vallarta airport and about 30 minutes south of sayulita. Although there are lots of Americans and Canadians, It seems they cater more to upper middle class Mexican citizens (which is a good thing). They don't provide shuttle pickup from Puerto Vallarta airport. They gave me information to a company they work with but we took an Uber instead. Upon arrival we were greeted with cocktails and quickly checked in. We got the ocean front Junior suite. It has lots of space and a nice balcony with an amazing 180 ocean view. The room has a mini fridge that's wall stocked with soft drinks sparkling water and beer. On a side note It seems like they're pushing hard to get guests to sign up for their timeshares. We decided it's not worth our time. The resort has a good main buffet and another smaller buffet. They also feature some specialty dining restaurants: Japanese, French, steakhouse, Mexican, and a "new" seafood restaurant. All are included without extra charges. Reservation is required for the Japanese, steakhouse, and seafood. They're very strict on having reservations although even if the restaurant is empty it won't allow you to be seated. It didn't make a lot of sense in my opinion. We literally sad into restaurants that had barely a couple of tables occupied yet they turned away so many guests unnecessarily. The Japanese restaurant is basical
Stayed 9 nights in Apr 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had issues with the Rooms but Daniela and Rodrigo went out of their way to get us accommodate and find us the perfect or semi perfect room If it wasn't for my previous review the front desk would not have upgrade us to VIP statues @ the Pancho restaurant the captain on the floor was rude and we missed dinner that day following day we came and once again He try to tell us no tables available when the dinning room was semi empty , @ the Express restaurant FLOYD was very attentavie and polite the server that took our order was rude and just came back to see if we needed more drinks almost at the end of our Meal , that server was rude but FLOYD took care of everything from serving the food and desserts and clean up plates Great guy that FLOYD he should be upgraded to a server .
Stayed 4 nights in May 2025

10/10 Excellent

Elva, Layton

Stayed 3 nights in May 2025

6/10 Okay

Juan Manuel

Travelled with group
Liked: Staff & service

Run down but nice staff

Honestly this hotel is pretty run down. Service is great they do their best and the communal areas are fine but the rooms leave a lot to be desired. Staff is very good and they have decent drinks. I went for a wedding. Wedding was awesome
Stayed 5 nights in Apr 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well organized
Stayed 5 nights in Apr 2025

2/10 Terrible

Diana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that this resort is surrounded by nature.
Stayed 4 nights in Apr 2025

2/10 Terrible

Briana

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t usually write reviews, but I felt compelled to share my experience because the online ratings for this hotel are shockingly misleading. From the moment we walked into our room, it was clear something was off. The room was absolutely filthy — stains on the bed, curtains, and pillows, plugs hanging dangerously from the walls, and visible dust caked onto the fan and air conditioning units. The bathtub was surrounded by a black grime and didn’t drain at all. The pool, which looked inviting in the photos, was surrounded by a thick, slippery layer of slime that made it completely unusable. We felt uncomfortable and unsafe staying here and left shortly after checking in. Thankfully, we were able to get a room at the Conrad next door, which was spotless and beautiful — a complete 180 in terms of cleanliness and quality. While the front desk staff was polite, they were unwilling to offer any refund or compensation for our early departure, which was deeply frustrating given the condition of the hotel. I genuinely believe many of the positive reviews are not reflective of reality. I recommend looking elsewhere unless the hotel undergoes a serious cleaning and management overhaul.
Stayed 3 nights in Apr 2025

10/10 Excellent

Norma Imelda

Stayed 4 nights in Apr 2025

8/10 Good

Eduardo

Travelled with family
Liked: Room comfort
Pool service needs to improve.
Stayed 5 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Spectacular views and resort

Property was beautiful and large. Food and restaurants were great. The staff was ok, some wete just going through the motions but it was Easter Day. The only thing I really disliked was being on the beach and the constant harassment from the vendors. I know the resort doesn't own the beach, but it really ruins the beach vibe.
Stayed 4 nights in Apr 2025

2/10 Terrible

Sandeep

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Brian Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iberostar is an easy hour ride from Puero Vallerta. The closet town was a town called Sayulita which was about 20 minutes. Sayulita was a magical cool little town. Iberostar was a very nice resort which could benefit from some room updating. The daytime lunch restaurant doubles as a night time steak house which was a 3/5. The food overall was good and had lot of options, but at an all inclusive level. The drinks were very good, especially the margaritas. The only beer at the resort is Dos Equis lager and amber. The pool and outdoor bars and beach were perfect for a relaxing sun filled vacation. I don’t think I would return to this exact Iberostar but would possibly visit others. Overall the vacation was an 8/10.
Stayed 5 nights in Apr 2025