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Hilo Reeds Bay Hotel

2.0 star property

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Photo gallery for Hilo Reeds Bay Hotel

View from property
Lobby
Standard Studio (1 King Bed) | Terrace/patio
Parking
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

View in a map
175 Banyan Drive, Hilo, HI, 96720
  • Place, Coconut Island Park
    ‪10 min walk‬
  • Place, Liliuokalani Park and Gardens
    ‪10 min walk‬
  • Place, Port of Hilo
    ‪2 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View | Iron/ironing board, bed sheets

Studio, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio (1 King Bed)

Iron/ironing board, bed sheets

Deluxe Studio (1 King Bed)

8.0 out of 10
Very good
(15 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio (1 King Bed)

Standard Studio (1 King Bed) | Iron/ironing board, bed sheets

Standard Studio (1 King Bed)

8.2 out of 10
Very good
(53 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Double Beds

Iron/ironing board, bed sheets

Deluxe Studio, 2 Double Beds

8.2 out of 10
Very good
(27 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 2 Double Beds, Bay View

Iron/ironing board, bed sheets

Studio, 2 Double Beds, Bay View

8.0 out of 10
Very good
(18 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio (2 Double Beds)

Standard Studio (2 Double Beds) | Iron/ironing board, bed sheets

Standard Studio (2 Double Beds)

8.2 out of 10
Very good
(23 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room 2 Double bed

Iron/ironing board, bed sheets

Standard Room 2 Double bed

  • Sleeps 4

View all photos for Deluxe Studio (2 Double Beds)

Iron/ironing board, bed sheets

Deluxe Studio (2 Double Beds)

  • Sleeps 4

View all photos for Deluxe King Studio

Iron/ironing board, bed sheets

Deluxe King Studio

  • Sleeps 2

King Studio With Bay View

  • Sleeps 2

Standard King Studio

  • Sleeps 2

Studio, 2 Double Beds, Bay View

  • Sleeps 4

King Studio With Bay View

  • Sleeps 2

Studio, 2 Double Beds, Bay View

  • Sleeps 4

Standard King Studio

  • Sleeps 2

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About this property

Hilo Reeds Bay Hotel

Beach fun in outdoor pool, near Coconut Island Park
This hotel features an outdoor pool, laundry facilities and express check-in. WiFi in public areas is free. Additionally, express check-out and a vending machine are on-site.
Hilo Reeds Bay Hotel offers 50 accommodations with coffee/tea makers and a hairdryer. Kitchenettes offer fridges, microwaves and kitchenware and utensils.

Bathrooms include a shower and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hilo Reeds Bay Hotel's great location. During your stay, you're just a quick walk from Hamakua Heritage Corridor. You'll find features such as free WiFi in public areas, plus an outdoor pool and laundry facilities.
  • Free Wi-Fi in some public areas
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a terrace and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by foot from Coconut Island Park and a 3-minute drive from Hilo Shopping Center
As a guest of Hilo Reeds Bay Hotel, you'll find an outdoor pool, a terrace, and a vending machine. WiFi is free in public spaces. Hilo Reeds Bay Hotel also features laundry facilities, express check-in, and express check-out.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Ceiling fan
  • Fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The guestrooms at this hotel are not accessible to wheelchairs at this time.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 7:00 PM
  • Alcohol isn't served or allowed at Hilo Reeds Bay Hotel.

Property is also known as

Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo

Reviews

Hilo Reeds Bay Hotel Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 421 out of 1000 reviews
Rating 8 - Good. 323 out of 1000 reviews
Rating 6 - Okay. 153 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

Reviews

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic hotel, but it was clean and quiet. TV was a bit to figure out, but other than that, can’t complain. A nice man that worked there helped me take my suitcase up the 3 flights of stairs.
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another nice stay

This was our second stay here and we enjoyed the experience. The staff is friendly and helpful. The hotel is very conveniently located for airport, eating and going into Hilo town. They were accommodating in getting us a first floor room, since my wife has arthritis.
Stayed 3 nights in Aug 2025

8/10 Good

cindy

Travelled with group
Liked: Cleanliness, staff & service
Older property Quirky
Stayed 1 night in Aug 2025

4/10 Poor

Kurtis

Disliked: Amenities, property conditions & facilities
Old property in disrepair without air conditioning. The hotel is angled so the rooms do not catch the trade winds. Uncomfortably warm if it is the summer. The rooms do have kitchenettes and the beds were acceptable. Half the price of the Grand Naniloa nearby, so you get what you pay for.
Stayed 2 nights in Aug 2025

8/10 Good

Aditya

Nice property and conveniently located on the island. Old rooms but not too bad.
Stayed 2 nights in May 2025

4/10 Poor

Junko

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Location was good and access from the airport was also the best. I booked a room with a bay view, it was certainly guaranteed, but it was difficult to have no air conditioning in the room. It was hard to sleep at night, and it was too hot to overcome with two fans alone. The room was kept clean, the bed was large, and it was easy to sleep on. The woman at the reception was kind and allowed us to check in earlier than the 15:00 check-in. The buildings and facilities were old, but they were kept clean. The only major negative point for the hotel here is that there is no air conditioning.
Stayed 3 nights in Aug 2025

10/10 Excellent

Joseph

Business traveller
Liked: Staff & service

Great Experience at Hilo Reeds Bay Hotel!

Good location close to airport, lovely view on the bay, clean room with great amenities, staff very helpful and accommodative.
Stayed 1 night in Aug 2025

6/10 Okay

Derek

Stayed 3 nights in Aug 2025

10/10 Excellent

Anshul

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Debra

Liked: Cleanliness, amenities
We walked in the room and were astounded by the beautiful water views. Lovely balcony. We had a fridge and microwave. Perfect for us. The location was very quiet. Bed was very comfortable. A lovely stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Darah, Honoka'a

Liked: Cleanliness, staff & service
Like that it’s it’s priced reasonably and like having an ice box and burner to cook but no air conditioner and the fan needs to be constantly on me to breath and that cause me to catch a cold but other than that Love It ♥️
Stayed 1 night in Jul 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service
Reeds was very clean with comfortable beds, although an older hotel. Nothing fancy. It could stand some undating but the room had everything you needed with a kitchenette. We had a bayview room which was nice to watch the sunrise and boats in Reeds Bay. No AC, but the fans kept it very comfortable. No elevators, but we pack light. The staff were very helpful with much aloha. Being local islanders, this was an affordable option. Not for folks looking for a high end resort with all the fees, but very clean, close walking to parks, Hilo Bay, downtown market, and free parking. We will stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth, Buena Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel but clean with very friendly and helpful staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

Divyanshu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'd stay here again!

Hilo Reeds is run by some bery nice people. The hotel itself, the pool is tiny. Walking to your room can b intimidating given the corridors are long and dark. The room is plain, clearly had several face lifts .. the bed is PHENOMENAL! No air conditioner but 2 fams definitely helped. My room was near the water. Iverall id stay again.
Stayed 3 nights in Jul 2025

8/10 Good

Nonilon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!!!
Stayed 1 night in Aug 2025

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
no
Stayed 1 night in Aug 2025

10/10 Excellent

Lehua

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Mary Elizabeth, Kailua Kona

Stayed 3 nights in Jul 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the harbor was great.
Stayed 2 nights in Jul 2025

8/10 Good

Douglas

Stayed 1 night in Jul 2025

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

4/10 Poor

Neary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is Tour's Trap. When my husband and I pulled up on the parking lot, we were a little shock of how old the building is, it is NOT as advertised -False Advertise. The building is old, it's clean, does not have AC (we were okay with that) but the airflow was not circulating. The reason I was not happy about it, we planned on staying for three nights, but our plan changed, we need to check out a night early, but the front desk clerk and the manager will not return our REFUND for the night we did not stay. They said it is a penalty that we checked out one night early. The front desk clerk/manager charge us the one night we didn't stay, the tax, and the fee.
Overall, the building is outdated, and on top of that, they will not refund us for the night that we did not stay.
Stayed 3 nights in Jul 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Noelle

Liked: Cleanliness
Stayed 1 night in Jul 2025