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Hotel Pao

3.0 star property

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Photo gallery for Hotel Pao

Reception
Front of property
Reception
Down duvets, desk, laptop workspace, iron/ironing board
Breakfast meal

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
3-12 Kanayama-cho, Naka-ku, Hiroshima, Hiroshima, 730-0022
  • Place, Hiroshima Central Shopping District
    ‪4 min walk‬
  • Place, Hiroshima Peace Memorial Park
    ‪17 min walk‬
  • Place, Atomic Bomb Dome
    ‪19 min walk‬
  • Airport, Hiroshima (HIJ)
    ‪94 min drive‬

Room options

View all photos for Single Room, Smoking

Down duvets, desk, laptop workspace, iron/ironing board

Single Room, Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

Down duvets, desk, laptop workspace, iron/ironing board

Double Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Smoking

Down duvets, desk, laptop workspace, iron/ironing board

Double Room, Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

Down duvets, desk, laptop workspace, iron/ironing board

Twin Room, Non Smoking

  • 18 sq m
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Smoking

Down duvets, desk, laptop workspace, iron/ironing board

Twin Room, Smoking

  • 18 sq m
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

Down duvets, desk, laptop workspace, iron/ironing board

Single Room, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

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About this property

Hotel Pao

Along with self parking, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a front desk safe and a vending machine are on-site. Housekeeping is not available.
Hotel Pao offers 110 air-conditioned accommodations with fireplaces and complimentary slippers. Beds feature down duvets. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Pao. During your stay, you're just a quick walk from Hiroshima Central Shopping District. You'll find features such as free WiFi in public areas, plus dry cleaning service and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • 13 minutes by foot from Kamiyacho and a 2-minute drive from Mazda Zoom-Zoom Stadium
As a guest of Hotel Pao, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. Hotel Pao also features a front desk safe and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Hiroshima hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 1,100 per night; includes in/out privileges)
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Fireplace
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: JPY 1100 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

hotel pao Hiroshima
pao Hiroshima
Hotel Pao Hotel
Hotel Pao Hiroshima
Hotel Pao Hotel Hiroshima

Hotel Pao Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 76 out of 255 reviews
Rating 8 - Good. 102 out of 255 reviews
Rating 6 - Okay. 60 out of 255 reviews
Rating 4 - Poor. 13 out of 255 reviews
Rating 2 - Terrible. 4 out of 255 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Abdul Khaliq Bin

Clean rooms, friendly staff
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at this hotel.Handy to shopping,transport and good restaurants..
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Extremely nice and super friendly and helpful staff. Not bad on the amenities and a easy walk to the shopping district and restaurants.
Stayed 2 nights in May 2025
Verified

8/10 Good

Dominic

Liked: Cleanliness, staff & service, amenities
Friendly staff and great location. Hotel is older and there was a bit of a mildew smell in the room but otherwise clean with very friendly staff.
Verified

6/10 Okay

John

Liked: Staff & service
Disliked: Amenities
good location but the wifi is terrible. does not load anything
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Non-smoking room smelled of smoke. Masters was old and uncomfortable
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and perfect location

Great hotel, the staff held on to my bags when I arrived early in the morning. Check in took seconds when I returned and they even took my bag up to my room. Location is perfect; just a few blocks from the entertainment district. I'd stay here again.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marvellous hotel.

Easy to get to from the station on the tram, and also to walk to the main attractions in Hiroshima. A lovely hotel and we would definitely stay there again. Could not find anything negative at all.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Melvyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price quality ratio

Great for the price It is as expensive a hostel but no people to disturb you. Yes it’s old but very clean and the service is good
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended for solo traveller.

In a good location 20 min walk from peace park or few minutes on bus. Staff helpful at check in - looked after luggage. Plenty of free toiletries and soft towels. Tea, coffee and water freely available in reception and kettle in room. Cheap laundry room Very happy with my stay.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Simona

Liked: Cleanliness, staff & service, amenities
Helpful and kind staff, beds were not as comfortable as expected, however the room was clean and well maintained. We chose a non smoking double bed room and it was a good size. Bathroom was also clean and well maintained.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Tsz Ting

Liked: Cleanliness, staff & service, property conditions & facilities
Bath room a but small, but overall is good and will consider to make a booking next time if required~
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Ricardo

Liked: Cleanliness, staff & service
Worst bed ever! Bedding also bad quality, terrible pillow. Good location but bad quality /price ratio.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Staff was very friendly. The hotel was nice and clean, but the bed was pretty uncomfortable and the pillow was very thin. Wifi was also really bad.
Stayed 4 nights in Jul 2024
Verified

6/10 Okay

Darren

Liked: Cleanliness
Disliked: Room comfort
Terrible pillows. Uncomfortable bed. Awful WiFi. Those pillows were strange. One side was soft, not too bad for one’s face, but the other side was like a bag of gravel.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

SHIN

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Samiq

Liked: Staff & service
Good overall but a little dated
Stayed 4 nights in Sep 2023
Verified

6/10 Okay

Masaki

Disliked: Property conditions & facilities
Mattress was really hard. You can feel the springs. Maybe it was just a spring box? My back was hurting after two nights of sleeping on that thing.
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Jonas

Liked: Cleanliness, staff & service

Basic hotel but is ok for 1 night

Only stayed one night and for that purpose it was fine. The room is old and I had to turn the refrigerator off because it was very noisy. It was quite hot in the room and not possible to open the window and I didn’t want to turn on the aircondition as it was directly above the bed and I didn’t want to catch a cold. I was placed in room X02 which is right next to the elevator and it makes noises all night so ask for a room that’s not next to the elevator. The hotel is situated very well and the staff was friendly. It was cheap so it was good value for money
Stayed 1 night in May 2024
Verified

8/10 Good

TATSURO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
受付スタッフの方が丁寧でいい感じの人で好感が持てました。
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Akio

Liked: Cleanliness, staff & service
コスパが良く一人旅には最適でした。
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Kohei

繁華街近くで価格重視で探しました。 決して悪過ぎる事はないです。 ただ、たまたまなのか、利用したのが 土曜日だった事も関係するのか、部屋の 位置次第で夜中のサイレン系の音が少し 気になるかも？と思いました。
Stayed 1 night in Feb 2026
Verified

6/10 Okay

takeshi

スタッフの対応は良いと思います。施設は年月を感じますが、それなりに手入れはされていますので、問題を感じることはありませんでした。
Stayed 1 night in Feb 2026
Verified

6/10 Okay

TOMOHITO

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
接客態度や部屋の清潔感などおおよそ問題ないが、WiFiに少し問題。ノートPCを部屋の窓側のデスクに置くとつながらず、ベッドの棚で使うしかなかった。通信が弱いのか、廊下側に通信機器を移動する必要があったのは残念。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

hideaki

Liked: Cleanliness, amenities
接客もよく、コーヒーが無料で飲めて良かったです。
Stayed 1 night in Nov 2025