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The St. Regis Florence

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Royal Suite, 1 King Bed, Balcony, River View | Living room | Flat-screen TV, DVD player
Royal Suite, 1 King Bed, Balcony, River View | Premium bedding, down duvets, minibar, in-room safe
Royal Suite, 1 King Bed, Balcony, River View | Premium bedding, down duvets, minibar, in-room safe
View from room
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Piazza Ognissanti 1, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪6 min walk‬
  • Place, Ponte Vecchio
    ‪10 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, River View

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, River View

Premium Room, 1 King Bed, River View | Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed, River View

Deluxe Suite, 1 King Bed, River View | Living room | Flat-screen TV, DVD player

Deluxe Suite, 1 King Bed, River View

  • River view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, River View

Junior Suite, 1 King Bed, River View | Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed, River View

  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 King Bed, River View

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite, 1 King Bed, River View

  • River view
  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Suite, 1 King Bed, Balcony, River View

Royal Suite, 1 King Bed, Balcony, River View | Premium bedding, down duvets, minibar, in-room safe

Royal Suite, 1 King Bed, Balcony, River View

  • River view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed, Terrace, River View

View from room

Presidential Suite, 1 King Bed, Terrace, River View

  • River view
  • 200 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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4.8 out of 5, Exceptional, 121 reviews
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About this property

The St. Regis Florence

This smoke-free hotel features a restaurant, a bar/lounge and a steam room. WiFi in public areas is free. Additionally, a 24-hour business centre, a coffee shop/cafe and a hot tub are on-site. Housekeeping is available on request.
The St. Regis Florence offers 99 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, bidets and hairdryers.

This Florence hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a hot tub and a steam room.
Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include deep-tissue massages and detox wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at The St. Regis Florence. During your stay, you're just a quick walk from Ponte Vecchio. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at Winter Garden, a fine-dining restaurant that serves Mediterranean cuisine
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to deep-tissue massages, aromatherapy or detox wraps at Iridium Spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a steam room
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Arno River and 5 minutes on foot from Piazza di Santa Maria Novella
  • Airport, train station pick-up and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The St. Regis Florence offers its guests a hot tub and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 7 meeting rooms, and limo/town car service are available. Spa services, a library, and a terrace are also featured at the luxury The St. Regis Florence. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Florence hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10:30 AM.
Winter Garden – This fine-dining restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
24-hour room service is available.

Awards and affiliations

The St. Regis Florence is listed in the 2022 Condé Nast Traveller Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 55 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Covered valet parking on site (EUR 55 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: EUR 52 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Winter Garden

Things to do

  • Hot tub
  • Library
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • In-room babysitting
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Deep-tissue massages
  • Detox wraps
  • Hot tub
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (83 centimetre wide door)
  • Raised toilet seat (50 centimetre high)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • DVD player

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 100 per room, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 52 per person
  • Airport shuttle fee: EUR 105 per person (one-way)
  • Valet parking fee: EUR 55 per night (in/out privileges)
  • Nearby parking fee: EUR 55 per day (1148 ft away)
  • Pet fee: EUR 100 per room, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The St. Regis Florence offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1NOJIJZXL
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Florence St. Regis

St. Regis Florence

St. Regis Florence Hotel

The St. Regis Florence Hotel

Florence Grand Hotel

Grand Hotel Florence

The St. Regis Florence Hotel Florence

The St. Regis Florence Florence

The St. Regis Florence Hotel Florence

The St. Regis Florence Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 232 out of 275 reviews
Rating 8 - Good. 31 out of 275 reviews
Rating 6 - Okay. 9 out of 275 reviews
Rating 4 - Poor. 0 out of 275 reviews
Rating 2 - Terrible. 3 out of 275 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean, the staff were fantastic and the hotel is more importantly very dog friendly
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing, the room was great and the staff was fantastic!
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The staff members were so welcoming and did everything to make our stay absolutely perfect. When I return to Florence, I won’t stay anywhere else. Eduardo at breakfast gave the most amazing shopping recommendations and made the stay even more enjoyable. From the front desk staff to the butler team, our stay was the best ever!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a great location.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location Staff is superb
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Top notch service
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Sana

Liked: Amenities
Absolutely perfect in every way, gorgeous hotel/rooms, fantastic service and ideal location.
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

nickey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay for 7 nights in Feb. The staff in the HOTEL are top notch and will stay here again. Easy to walk to all locations and the concierges are very good!
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

greta stay

Breakfast and room were amazing
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Mario

Very friendly and helpful staff . Will definitely be back.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Harini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, rooms, views and service. Would give it 6 stars if I could!
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Beautiful welcome & people
Stayed 5 nights in Feb 2023
Verified

6/10 Okay

phillip

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We loved the room service and check in/butler experience. The hotel is very clean as well. The spa experience was so-so and the taxi service was unprofessional and much below standard.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great classic hotel

Great classic hotel full of charm and attentive service staff. Very good location within walking distance of many great sites in Florence. Will stay again and every time in the future.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Ahamid

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great
Stayed 6 nights in Oct 2022
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Excellent staff.
Stayed 9 nights in May 2023
Verified

10/10 Excellent

Timothy

Amazing experience as always, highly recommend
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
You will feel like the Medici when you stay here. The service, food, and decor are impeccable. I can't wait to stay here again. This might be the only place I will now stay in Florence.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Best in firenze
Stayed 2 nights in May 2024
Verified

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
5-star experience. One of top florence hotels for comfort and convenience. Every request was granted with smiles, incredibly personable staff and simply nothing negatve. Wonderful location, ambiance, food and assistance. Hope to return!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Madhur

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT & BEST
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely Amazing. We had a suite there and it was one of the best I’ve ever stayed in in Europe. Large comfortable and stunning inside. The staff is absolutely wonderful close to everything and easy to get in and out of
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

yusef

Liked: Cleanliness, staff & service, property conditions & facilities
Nice historical building, good location. Professional staff.
Verified

10/10 Excellent

Thuraya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

It was amazing hotel ,the staff exceed my expectation Thanks all
Stayed 4 nights in Nov 2022
Verified

10/10 Excellent

Omaimah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnificence

One of the most beautiful hotel I have stayed in, cleanliness, service, quality of food, spacious room and a comfortable bed
Stayed 2 nights in Mar 2023