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Customs House Hotel

3.0 star property

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Photo gallery for Customs House Hotel

Front of property
Quadruple Room | 1 bedroom, desk, free cots/infant beds, free WiFi
Superior King Standard | 1 bedroom, desk, free cots/infant beds, free WiFi
Breakfast, lunch, dinner served; seafood
Superior Waterfront King Room | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
1 Murray Street, Hobart, TAS, 7000
  • Salamanca Market
    ‪3 min walk‬
  • Salamanca Place
    ‪5 min walk‬
  • Constitution Dock
    ‪7 min walk‬
  • Hobart, TAS (HBA-Hobart Intl.)
    ‪18 min drive‬

Room options

View all photos for Waterfront Studio Room

Waterfront Studio Room | 1 bedroom, desk, free cots/infant beds, free WiFi

Waterfront Studio Room

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Waterfront King Room

Superior Waterfront King Room | 1 bedroom, desk, free cots/infant beds, free WiFi

Superior Waterfront King Room

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

View all photos for Waterfront Twin Room

Waterfront Twin Room | 1 bedroom, desk, free cots/infant beds, free WiFi

Waterfront Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Queen Above Bar

Queen Above Bar | 1 bedroom, desk, free cots/infant beds, free WiFi

Queen Above Bar

8.4 out of 10
Very good
(17 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

1 bedroom, desk, free cots/infant beds, free WiFi

Standard Queen Room

8.6 out of 10
Excellent
(10 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, free cots/infant beds, free WiFi

Standard Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Waterfront King

Waterfront King | 1 bedroom, desk, free cots/infant beds, free WiFi

Waterfront King

9.0 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, desk, free cots/infant beds, free WiFi

Quadruple Room

  • 26 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

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4.6 out of 5, Wonderful, (678)
The price is €122
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includes taxes & fees
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About this property

Customs House Hotel

Historic hotel with free breakfast and restaurant
A restaurant, a bar/lounge and dry cleaning are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, ATM/banking services and multilingual staff assistance are on-site.
Customs House Hotel offers 30 air-conditioned accommodations with a hairdryer and free toiletries. This Hobart hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Customs House Hotel. During your stay, you're just a quick walk from Salamanca Market. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy seafood while dining at Customs House Restaurant
  • Amenities include laundry facilities, multilingual staff and a lift
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Salamanca Market and 5 minutes on foot from Salamanca Place
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The historic Customs House Hotel also features multilingual staff, laundry facilities, and dry cleaning/laundry services.

This 3-star Hobart hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Customs House Restaurant – This restaurant specialises in seafood and serves breakfast, lunch and dinner.
Vue Bar – On-site bar.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for AUD 20 per night; reservations required; discounts available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Customs House Restaurant
  • Vue Bar

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the waterfront

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • Built in 1846
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 20 per night (427 ft away)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 7:30 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Customs House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 386 out of 844 reviews
Rating 8 - Good. 339 out of 844 reviews
Rating 6 - Okay. 85 out of 844 reviews
Rating 4 - Poor. 20 out of 844 reviews
Rating 2 - Terrible. 14 out of 844 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous 19th Century Pub, great location. Staff excellent, if possible try for the harbour view rooms, if driving, book the parking which is just across the raod.
Stayed 2 nights in Apr 2025

8/10 Good

Giuseppe

Stayed 2 nights in Apr 2025

10/10 Excellent

Marlin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, awesome rooms and great down stairs atmosphere! Really enjoyed my stay, the rooms are modern and clean, the food is excellent and the location is absolutely second to none. A must stay spot when visiting Hobart!
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cantral convenient location
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay lovely staff
Stayed 1 night in Mar 2025

6/10 Okay

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable, but it was loud. Music was blaring till about 11.30pm and started up again at around 5.30am.
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and parking available upon request/fee.
Stayed 1 night in Mar 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Mar 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location. Great room excellent breakfast
Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Characterful hotel on waterfront.

Reception opened for us though we were afterhours on arrival. Spacious room facing harbour so always something interesting to watch from our window. Breakfast included was very good. We shut out noise at night by closing window & using aircon for comfort. Good shower & good towels.
Stayed 4 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and love the unpretentious character and charm :)
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen, Forster

Stayed 2 nights in Feb 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Only negative would be no parking.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. The room was a generous size. Staff were excellent.
Stayed 2 nights in Feb 2025

6/10 Okay

Heather

Travelled with partner
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Stayed 1 night in Jan 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jan 2025