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Customs House Hotel

3.0 star property

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Photo gallery for Customs House Hotel

Breakfast, lunch and dinner served
Shower, free toiletries, hair dryer, towels
Exterior
Water view
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
1 Murray Street, Hobart, TAS, 7000
  • Place, Salamanca Market
    ‪3 min walk‬
  • Place, Salamanca Place
    ‪5 min walk‬
  • Place, Constitution Dock
    ‪7 min walk‬
  • Airport, Hobart, TAS (HBA-Hobart Intl.)
    ‪17 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room | Desk, free cots/infant beds, free WiFi, bed sheets

Quadruple Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 3 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Waterfront King

Waterfront King | Desk, free cots/infant beds, free WiFi, bed sheets

Waterfront King

9.2 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Desk, free cots/infant beds, free WiFi, bed sheets

Standard Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Queen Room

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Queen Room

8.6 out of 10
Excellent
(17 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Waterfront Twin Room

Waterfront Twin Room | Desk, free cots/infant beds, free WiFi, bed sheets

Waterfront Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Queen Above Bar

Queen Above Bar | Desk, free cots/infant beds, free WiFi, bed sheets

Queen Above Bar

8.4 out of 10
Very good
(22 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior King Standard

Superior King Standard | Desk, free cots/infant beds, free WiFi, bed sheets

Superior King Standard

  • 27 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Waterfront Studio Room

Waterfront Studio Room | Desk, free cots/infant beds, free WiFi, bed sheets

Waterfront Studio Room

10.0 out of 10
Exceptional
(4 reviews)
  • Water view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Waterfront King Room

Superior Waterfront King Room | Desk, free cots/infant beds, free WiFi, bed sheets

Superior Waterfront King Room

10.0 out of 10
Exceptional
(4 reviews)
  • Harbour view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Customs House Hotel

A restaurant, a bar/lounge and dry cleaning are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, ATM/banking services and multilingual staff assistance are on-site.
Customs House Hotel offers 30 air-conditioned accommodations with a hairdryer and free toiletries. This Hobart hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Customs House Hotel. During your stay, you're just a quick walk from Salamanca Market. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy seafood while dining at Customs House Restaurant
  • Amenities include laundry facilities, multilingual staff and a lift
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Salamanca Market and 5 minutes on foot from Salamanca Place
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The historic Customs House Hotel also features multilingual staff, laundry facilities, and dry cleaning/laundry services.

This 3-star Hobart hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Customs House Restaurant – This restaurant specialises in seafood and serves breakfast, lunch and dinner.
Vue Bar – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for AUD 20 per night; reservations required; discounts available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Customs House Restaurant
  • Vue Bar

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the waterfront

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • Built in 1846
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 20 per night (427 ft away)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 7:30 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Customs House Hobart

Customs House Hotel

Customs House Hotel Hobart

Customs House Hotel Hotel

Customs House Hotel Hobart

Customs House Hotel Hotel Hobart

Customs House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 442 out of 928 reviews
Rating 8 - Good. 361 out of 928 reviews
Rating 6 - Okay. 91 out of 928 reviews
Rating 4 - Poor. 20 out of 928 reviews
Rating 2 - Terrible. 14 out of 928 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jonothan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay great staff brilliant location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room and great location.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good location, friendly staff. Would defo stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities
Great location, friendly staff, big room. The breakfast was a fantastic inclusion, choice from a full breakfast menu and really lovely.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Valued

Liked: Cleanliness, staff & service, amenities
great location
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Kate

Liked: Cleanliness, amenities, property conditions & facilities
Yes, and staff were great!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Anthony

Liked: Staff & service, amenities
Great location , friendly and helpful staff and complimentary breakfast.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly the location is absolutely perfect if you want to be in the heart of things. Our room was comfortable and spotlessly clean. All staff were very helpful and engaging. The complementary breakfast hit the spot for a busy day ahead and the dinner we had was delicious. Could not fault our stay and look forward to visiting again. Thank you all.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, clean room, lovely view, close to Salamanca markets, great food at the restaurant.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy accommodation Great location Enjoyable pub and dining experience Location was very convenient
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
All was great
Stayed 1 night in Jan 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff,a great position.No parking on site but a great stay
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay lovely staff
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jenice

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location and fantastic staff.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jenny-Lynne

Liked: Cleanliness, staff & service, amenities
Great place,friendly staff. Aircon in rooms. Close to City
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Craig

Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms were very tired and in need of refurbishment
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and comfortable. Food excellent. Great location.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best accommodation
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent venue
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Annie

Liked: Cleanliness, amenities, property conditions & facilities
The staff are all fantastic, they couldn’t do enough to help us. The check-in was great, breakfast staff were brilliant and check-out was seamless. It’s a unique, character hotel in the best location in Hobart.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Lovely staff and full of character. Great breakfast.
Stayed 7 nights in Oct 2025
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, clean rooms, lovely bathroom. Convinent to have the resturant down stairs.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, staff were friendly and accommodating to any need
Stayed 1 night in Sep 2025