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The Surfjack Hotel & Swim Club

3.5 star property

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Photo gallery for The Surfjack Hotel & Swim Club

Lobby
Lobby sitting area
Interior detail
Lobby sitting area
Sports facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar

Explore the area

View in a map
412 Lewers Street, Honolulu, HI, 96815
  • Place, International Market Place
    ‪5 min walk‬
  • Place, Royal Hawaiian Center
    ‪5 min walk‬
  • Place, Waikiki Beach
    ‪10 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪16 min drive‬

Room options

View all photos for Bungalow

Bungalow | In-room safe, blackout curtains, iron/ironing board, free WiFi

Bungalow

9.0 out of 10
Wonderful
(96 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 57 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed OR 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 3 Bedrooms

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 3 Bedrooms

8.0 out of 10
Very good
(1 review)
  • City view
  • 83 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed, 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

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About this property

The Surfjack Hotel & Swim Club

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a coffee shop/cafe and coffee/tea in a common area.
The Surfjack Hotel & Swim Club offers 112 air-conditioned accommodations with a safe and designer toiletries. Rooms open to lanais. LED televisions are featured in guestrooms. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Surfjack Hotel & Swim Club's great location. During your stay, you're just a quick walk from Waikiki Beach Walk. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Hawaiian cuisine and pool views while dining at Mahina & Sun's
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a gift shop and a lift
  • Guests have great things to say about the pool and the clean guestrooms
  • Just a 5-minute walk from Royal Hawaiian Center and 9 minutes on foot from International Market Place
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An outdoor pool, gift shops/newsstands, and coffee/tea in common area are also featured at The Surfjack Hotel & Swim Club.

This 3.5-star Honolulu hotel is smoke free.

Mahina & Sun's – This poolside restaurant specialises in Hawaiian cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
ARVO at the Surfjack – This coffee shop specialises in American cuisine and serves breakfast, brunch and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 41.88 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ARVO at the Surfjack
  • Mahina & Sun's

Things to do

  • Designer stores
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 41.88 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA#?4?-???-???4-??
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 260170070000
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Surfjack Hotel Swim Club Honolulu
Surfjack Hotel Swim Club
Surfjack Swim Club Honolulu
Surfjack Swim Club
The Surfjack Hotel Swim Club
The Surfjack & Swim Honolulu
The Surfjack Hotel Swim Club
The Surfjack Hotel & Swim Club Hotel
The Surfjack Hotel & Swim Club Honolulu
The Surfjack Hotel & Swim Club Hotel Honolulu

The Surfjack Hotel & Swim Club Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1009 reviews
Rating 8 - Good. 242 out of 1009 reviews
Rating 6 - Okay. 78 out of 1009 reviews
Rating 4 - Poor. 23 out of 1009 reviews
Rating 2 - Terrible. 14 out of 1009 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Minjin

Stayed 2 nights in Nov 2025

8/10 Good

Nina

Stayed 1 night in Nov 2025

10/10 Excellent

Lisa Marie

Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding , always kept a look out since I was traveling solo ! They were super nice and helpful.
Stayed 6 nights in Nov 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Rohan

Travelled with group
Liked: Cleanliness, staff & service, amenities
5th time in Hawaii. On holiday with a mate & the room we checked in to was clean & sufficient for our needs as we didn't plan on spending too much time in the room other than sleeping & showering. Beds were comfortable, aircon worked perfectly as did TV, safe, shower etc. Unfortunately on the 2nd day the toilet started dripping. After advising reception maintenance attempted to fix the problem but couldnt so we were immediately moved to another room on the same floor which was also an upgrade suite. Staff were very courteous & helpful, even giving us handy hints & tips about where to eat & shopping away from the expensive Waikiki strip. Pool was refreshing & poolside bar staff were friendly & accommodating to us Aussie larrikins & our cocktail requirements. Great bonus was the fairly reasonable prices for hotel drinks & restaurant food compared to other hotels. Location 2 blocks in from the main strip & fairly central in Waikiki was good & an easy 5-10 min or 2 drink walk to the beach. Can definitely recommend to travellers wanting good accommodation without paying the additional hotel resort fees many hotels charge which they may not need or use every day.
Stayed 7 nights in Nov 2025

4/10 Poor

Ahmed

Disliked: Cleanliness, staff & service
I booked 3 rooms for myself and my family from the end of October to beginning of November. In one of our rooms, we found multiple cockroaches. The first night we saw them we said no problem we'll try to be understanding and ignore it. But then we saw them a second night and figured this was unacceptable for a 4 star hotel that we paid a premium for. We alerted the front desk of this situation and we had photos and videos of the cockroaches with us. We were told by the man at the front desk that "cockroaches are common in tropical areas, they are more scared of you than you are of them." We were told to ignore them and we were offered a voucher for a meal at their hotel (not sure who would have an appetite to eat at a place with cockroaches). We instead politely asked for a different room but the front desk person refused and was annoyed with our request. After a long discussion he reluctantly agreed and we received a new room for that night. In addition to this, the rooms are not the cleanest. My son walked around our hotel for 5 minutes and his feet were black. Dust in the corners and bird poop all over the balcony. I would expect better service from a 4 star hotel and am very disappointment with the way my family was treated. I have never seen cockroaches at the other hotels I have stayed at in the area. I would not recommend staying at the Surfjack hotel. Save your money and book elsewhere
Stayed 6 nights in Oct 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older, but recently remodeled. Great location, and overall I enjoyed my stay. Pros: > Friendly staff, clean room, property is well maintained. > Cafe downstairs is excellent (I'd come back to this cafe for the coffee alone). > Pool is small, but cute with designated family/adult swim hours. > Hotel has a great vibe and hosts events throughout the week. Cons: > The shower had occasional issues (turning off while in use). Staff seemed pro-active about the issue once I notified them. > Walls were thin; allowing noise from TVs and conversations (at a normal volume) to be heard. > Noticeable road noise at night.
Stayed 3 nights in Sep 2025

2/10 Terrible

Ahmed

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
I booked 3 rooms for myself and my family from the end of October to beginning of November. In one of our rooms, we found multiple cockroaches. The first night we saw them we said no problem we'll try to be understanding and ignore it. But then we saw them a second night and figured this was unacceptable for a 4 star hotel that we paid a premium for. We alerted the front desk of this situation and we had photos and videos of the cockroaches with us. We were told by the man at the front desk that "cockroaches are common in tropical areas, they are more scared of you than you are of them." We were told to ignore them and we were offered a voucher for a meal at their hotel (not sure who would have an appetite to eat at a place with cockroaches). We instead politely asked for a different room but the front desk person refused and was annoyed with our request. After a long discussion he reluctantly agreed and we received a new room for that night. In addition to this, the rooms are not the cleanest. My son walked around our hotel for 5 minutes and his feet were black. Dust in the corners and bird poop all over the balcony. I would expect better service from a 4 star hotel and am very disappointment with the way my family was treated. I have never seen cockroaches at the other hotels I have stayed at in the area. I would not recommend staying at the Surfjack hotel. Save your money and book elsewhere
Stayed 3 nights in Oct 2025

10/10 Excellent

Anne

Stayed 1 night in Nov 2025

10/10 Excellent

Savon

Liked: Cleanliness, property conditions & facilities
The best bang for your buck stay in Waikiki by far. This place is within walking distance of everything and has an amazing ambiance. The front desk was very friendly and helpful!
Stayed 3 nights in Nov 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel. The staff are true professionals, very responsive, attentive, and always ready to help. Every time I had a question or needed assistance, they handled it quickly and kindly, which made me feel well taken care of. The atmosphere of the hotel is warm and welcoming, and the service level is excellent. Despite one small issue during my stay, the hotel addressed it immediately, took responsibility, and offered a solution without any hesitation. Their approach really shows how much they value their guests and their comfort. I truly enjoyed my time here and would gladly stay again. Thank you to the entire team for your professionalism and hospitality!
Stayed 7 nights in Oct 2025

10/10 Excellent

David

Stayed 2 nights in Nov 2025

10/10 Excellent

Marissa

Stayed 1 night in Nov 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Oct 2025

10/10 Excellent

Jiana

Liked: Cleanliness, staff & service, amenities
Wonderful staff and excellent vibes. A bit basic, but in a charming way. Would absolutely return.
Stayed 3 nights in Oct 2025

8/10 Good

Kristine

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

MICHAEL

Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Kasey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were amazing! We found Honolulu way too busy.
Stayed 3 nights in Oct 2025

8/10 Good

Nierica

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff excellent and very accommodating. Had to extend my stay twice. They also brought the conveniences we needed (microwave and iron) to our room. Cute property. The hot water in our room took a while to get hot. The bed was not comfortable in my opinion could benefit from a mattress topper ( but it served its purpose) I would recommend staying.
Stayed 2 nights in Oct 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos

Stayed 1 night in Oct 2025

6/10 Okay

Wendy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is where they excel: Friendly staff & budget-friendly in this costly state of Hawaii. This is where they're convenient: Within walking distance of main-strip of downtown Waikiki. Reasonable walk's distance from a beach. This is where they're average: This is a motel (not a hotel). This is where they have much room for improvement: Maintenance and housekeeping! While the day-to-day housekeeping services were adequate, the curtains were filthy (ie, the sheers are dirty & frayed and need to be replaced; the room-darkening curtains are stained and unkept). In addition, the glass doors in the shower are not shiny, the casing around the doors is yellowed with age and cracked/chipped, there's too much evidence of mold/mildew in the sealant, and that old tile needs to be ripped up or re-grouted and then PROPERLY vacuumed and mopped between guests. The flooring in general (carpeting, vinyl, etc) was not impressive. Lastly, why were there so many other people's hair strands on my bathroom floor?
Stayed 5 nights in Oct 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly hotel with a fun, retro vibe. Staff were super friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Kim A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely one night stay at this hotel - great coffee shop attached to the hotel. Loved the vibe.
Stayed 1 night in Jun 2025