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Best Western Plus Heritage Inn

3.0 star property

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Photo gallery for Best Western Plus Heritage Inn

Welcome to our lobby, featuring a reception desk, comfortable seating area, and convenient vending machine.
Relax by the pool surrounded by lush greenery and modern architecture.
Relax in comfort with a large bed, desk, and flat-screen TV.
Welcome to Best Western Plus, where a covered walkway leads to a stylish entrance.
Stay fit on the go with our fully equipped gym featuring treadmills, ellipticals, and a bench press.

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Houston, TX
  • Port of Houston
    ‪6 min drive‬
  • Daikin Park
    ‪9 min drive‬
  • George R. Brown Convention Center
    ‪10 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

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About this property

Best Western Plus Heritage Inn

Hotel with free breakfast, in the vicinity of Port of Houston
This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.
Best Western Plus Heritage Inn offers 62 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 37-inch LED televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Heritage Inn. During your stay, you'll be close to Port of Houston. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a gift shop and a computer
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the overall condition of the property
  • 7 minutes by car from Port of Houston and 9 minutes from Daikin Park
Best Western Plus Heritage Inn offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Heritage Inn. Limited free parking is available on a first-come, first-served basis.

This 3-star Houston hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (71 centimetre high)
  • Handrails in stairways (76 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1999
  • Double-glazed windows
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LED TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Heritage Houston
Best Western Heritage Inn Houston
Houston Best Western
Houston Best Western plus
Best Western Plus east Houston heritage Inn
Best Western Plus Inn Suites I-10 EAST
Best Western Plus Houston heritage Inn Channelview
Best Western Plus Jacinto city heritage Inn
Best Western Plus Houston cloverleaf
Best Western Plus Houston north shore
Best Western Plus Houston heritage Inn & Suites Hotel
Best Western I-10 EAST Houston
Best Western Plus Channelview
Best Western Plus heritage Inn galena park
Best Western Plus heritage Inn port Houston
Best Western east downtown Houston
Best Western Plus heritage Hotel I-10 EAST
Best Western Plus heritage Inn And Suites

Best Western Plus Heritage Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 340 out of 699 reviews
Rating 8 - Good. 180 out of 699 reviews
Rating 6 - Okay. 74 out of 699 reviews
Rating 4 - Poor. 43 out of 699 reviews
Rating 2 - Terrible. 62 out of 699 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie Ann

Stayed 4 nights in Apr 2025

10/10 Excellent

Gloria

Stayed 1 night in Apr 2025

10/10 Excellent

michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great but that night staff was incredibly helpful. I’d definitely go there again just because of the service.
Stayed 1 night in Apr 2025

10/10 Excellent

matt

Travelled with partner
Friendly staff
Stayed 1 night in Apr 2025

8/10 Good

matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to places we needed to go. Safe and friendly environment
Stayed 3 nights in Apr 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jesus

Stayed 1 night in Apr 2025

6/10 Okay

Tiffany

Check in was really slow. It was one person at the front desk working. Other than that the stay was ok. The outside looks rundown but the inside is decent enough. My husband said the breakfast was good.
Stayed 1 night in Apr 2025

4/10 Poor

Kim

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great hotel but..

Front desk employee Eva was very unprofessional. She was rude, didn't greet us, had an attitude with the guest before me then with me. Other than that the room was very clean, bed was comfy, pool was great and the breakfast was very good
Stayed 1 night in Apr 2025

10/10 Excellent

venkateswara

Stayed 1 night in Apr 2025

8/10 Good

Bhushan Pravin

Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Walter

Stayed 2 nights in Apr 2025

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A total Gem

Nothing but good things to say about this place. Excellent value and safe. Parking lot is gated.
Stayed 1 night in Apr 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Lisa

Stayed 1 night in Apr 2025

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No real feedback.
Stayed 2 nights in Mar 2025

6/10 Okay

Cruz

Stayed 1 night in Apr 2025

10/10 Excellent

Alexa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room was very clean and spacious and quiet.
Stayed 1 night in Mar 2025

4/10 Poor

cesar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad location
Stayed 1 night in Mar 2025

4/10 Poor

Alicia

Travelled with partner
The outside of property was rundown. The view outside my window was a raggedy walking bridge full of graffiti and an abandoned gas station. The landscaping needed tending to, The lady who checked me in did not have the best customer service. The hallway smelled like pee and my room stunk so bad I had to go out and buy candles. It was not pleasant.
Stayed 4 nights in Mar 2025

10/10 Excellent

Krissy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Jordyn

Stayed 3 nights in Mar 2025

10/10 Excellent

John Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff are great room was clean.
Stayed 1 night in Apr 2025