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Best Western Premier Houston Northwest - Willowbrook

3.0 star property

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Photo gallery for Best Western Premier Houston Northwest - Willowbrook

Reception
Free daily buffet breakfast
Business centre
Lobby
Seasonal outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
7495 W Greens Road, Houston, TX, 77064
  • Place, Willowbrook Mall
    ‪5 min walk‬
  • Place, Houston Methodist Willowbrook Hospital
    ‪1 min drive‬
  • Place, Aerodrome
    ‪1 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Kitchen, Accessible

  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Kitchen

  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa Bed

8.8 out of 10
Excellent
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 2 Queen Beds with Sofa Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds with Sofa Bed

8.0 out of 10
Very good
(7 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Queen Beds

View all photos for Suite, 2 Queen Beds with Sofa Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds with Sofa Bed, Accessible

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Queen Sofa Bed

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About this property

Best Western Premier Houston Northwest - Willowbrook

A 24-hour fitness centre, a snack bar/deli and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and dry cleaning are on-site.
Best Western Premier Houston Northwest - Willowbrook offers 68 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation is furnished with queen sofa beds. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 12 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Best Western Premier Houston Northwest - Willowbrook. During your stay, you're just a quick walk from Mountasia Houston. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, locker space and a business centre
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of Mountasia Houston and Willowbrook Mall
Best Western Premier Houston Northwest - Willowbrook offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Premier Houston Northwest - Willowbrook. Free self parking is available.

This 3-star Houston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 9:30 PM to 7:30 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 9:30 PM and 7:30 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in August.
  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Best Western Premier Houston Northwest - Willowbrook.

Property is also known as

Ashton Suites
Best Western Ashton
Best Western Premier Ashton Suites Hotel Houston
Best Western Premier Ashton Suites Houston
Best Western Premier Suites
Best Western Premier Ashton Suites-Willowbrook Hotel Houston
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook Hotel Houston

Best Western Premier Houston Northwest - Willowbrook Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 481 out of 797 reviews
Rating 8 - Good. 147 out of 797 reviews
Rating 6 - Okay. 66 out of 797 reviews
Rating 4 - Poor. 33 out of 797 reviews
Rating 2 - Terrible. 70 out of 797 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Erika

Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and ready-made breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Leonard

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel staff was great and a clean property. Great location near plenty of restaurants and mall.
Stayed 2 nights in Nov 2025

8/10 Good

Sam

Stayed 2 nights in Jan 2026

10/10 Excellent

Herman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
plenty of parking available, room was clean and bed was comfortable. good breakfast also.
Stayed 3 nights in Nov 2025

8/10 Good

Dontae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Marjorie

Stayed 1 night in Jan 2026

10/10 Excellent

Jonas

Stayed 2 nights in Jan 2026

10/10 Excellent

Maribel

Stayed 2 nights in Dec 2025

10/10 Excellent

Jill

Business traveller
Liked: Cleanliness, staff & service, amenities
Location was great.
Stayed 1 night in Jan 2026

10/10 Excellent

Brad

Stayed 1 night in Dec 2025

4/10 Poor

Tymir

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff seems micro aggressive , room and property was very clean and organized.
Stayed 1 night in Jan 2026

10/10 Excellent

Dshun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay it was clean and quiet, also the young lady at front desk was nice and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, nice staff
Stayed 1 night in Dec 2025

8/10 Good

Henry

Stayed 1 night in Dec 2025

8/10 Good

Virgil

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and accomodating. Check in was quick. Some of the breakfast was cold. The elevator was noisy. The shower head came off when trying to adjust it. Some areas near the coffee/microwave was dusty. Overall, it was a good stay!
Stayed 3 nights in Dec 2025

10/10 Excellent

Stacey, Bunkie

Stayed 1 night in Dec 2025

2/10 Terrible

Jasmine

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here!!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Torin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 2 nights in Nov 2025

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, amenities
Friendly service!
Stayed 1 night in Dec 2025

8/10 Good

Dontae

Stayed 1 night in Dec 2025

6/10 Okay

Tamika

Travelled with partner
Liked: Cleanliness, staff & service
Paid for breakfast but did not get because you can’t take your breakfast back to your room
Stayed 2 nights in Dec 2025

8/10 Good

DAVID

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room and amenities are okay. I took off one star for the following reasons: (1) the building is not sound proof as you can hear and feel the tumbling on the floor when people are walking, and (2) the front desk service was not good at checked in. He was unfriendly & not given any info about the facility at all.
Stayed 1 night in Dec 2025

10/10 Excellent

Talisa

Stayed 1 night in Nov 2025