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Best Western Sugarland Inn

2.5 star property

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Photo gallery for Best Western Sugarland Inn

Exterior
Outdoor pool
Lobby
1 bedroom, premium bedding, pillow-top beds, in-room safe
Combined shower/bathtub, hydromassage showerhead, designer toiletries

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
6330 E Riverpark Dr, Sugar Land, TX, 77479
  • Memorial Hermann Sugar Land Hospital
    ‪13 min walk‬
  • Smart Financial Centre at Sugar Land
    ‪5 min drive‬
  • Sugar Land Town Square
    ‪6 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator & Microwave)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator & Microwave)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Refrigerator & Microwave)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Refrigerator & Microwave)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, (1005)
The price is €90
for 1 room
includes taxes & fees
22 Jun - 23 Jun
Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham

About this property

Best Western Sugarland Inn

Art Deco hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Best Western Sugarland Inn offers 61 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 39-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Sugar Land hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Sugarland Inn. During your stay, you'll be within walking distance of Memorial Hermann Sugar Land Hospital. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 7 minutes by car from Smart Financial Centre at Sugar Land and 7 minutes from Sugar Land Town Square
Best Western Sugarland Inn offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Sugarland Inn. Free self parking is available.

This Art Deco Sugar Land hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Best Western Sugarland
Best Western Sugarland Inn
Best Western Sugarland Inn Sugar Land
Best Western Sugarland Sugar Land
Best Western Sugar Land

Best Western Sugarland Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1001 reviews
Rating 8 - Good. 233 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Melissa

Travelled with family
Disliked: Cleanliness, amenities
Let me start off by saying maybe all of the rooms aren’t this bad but I don’t think I have ever experienced a room as filthy as this one. Upon entering the non-smoking room it reeked strongly of marijuana, had dirty fingerprints all over the walls, especially the bathroom door and light switches. Hair on the bathroom floor and bed. And lastly, toothpaste on the outside of the bathroom door. All of these things were blatant and I cannot imagine why housekeeping would leave it this way. I would like to share pictures but unfortunately it doesn’t give me that option. I am one to overlook small things and never leave poor reviews but this is not one of those times that I can justify not saying something.
Stayed 1 night in Mar 2025

8/10 Good

Nhan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, staff was very nice, and it was close to dining, and to the Smart Financial Center where I was going to a concert. Very pleased with choosing Best Western Sugar Land for my stay in Texas.
Stayed 1 night in Feb 2025

10/10 Excellent

laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was exceptionally clean and all appliances functioned properly.
Stayed 1 night in Feb 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to me
Stayed 5 nights in Feb 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was good
Stayed 4 nights in Feb 2025

10/10 Excellent

Adam

Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Thanh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice , clean , friendly staff
Stayed 8 nights in Jan 2025

8/10 Good

Mertha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except very little hot water to shower.
Stayed 2 nights in Jan 2025

8/10 Good

Hilda, Edinburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was missing a trash can, no shampoo and not enough towels. Al items were procured except for trash can. We were given two tras bags.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Sam

Travelled with family

Okay Stay - Not worth the value.

It was just okay on all levels. Stained mattress, bath sink blocked, needed to run water in the tub for at least 3 minutes to get hot water. Shampoo, soap and conditioner appear cheap with plain scent.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth, Houston

Stayed 1 night in Dec 2024

8/10 Good

Shazia, FRISCO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness was ok. Staff was very nice.
Stayed 3 nights in Dec 2024

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Teisha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sam, San Antonio

Business traveller
Liked: Cleanliness, amenities
Amazing
Stayed 4 nights in Dec 2024

10/10 Excellent

Lance

Stayed 2 nights in Nov 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to hospital
Stayed 1 night in Dec 2024

6/10 Okay

Mary

Liked: Staff & service, amenities
Although there were some good things about my stay at this BW - convenience to shopping across the street, spacious room, friendly and responsive front desk service, good parking, relatively quiet and a very good breakfast spread - the main drawback was sub par room prep and cleanliness. The bed was not properly made and the room only felt barely clean and sanitary. Cleaning and prepping a room are not difficult tasks with the right training. I hope improved training and quality control in this area will be monitored closely going forward.
Stayed 4 nights in Dec 2024

4/10 Poor

Mathew

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was a just need a room for the night due to needing surgery early in the morning situation. Can’t tell you much on the outside. As for the staff the girl running the desk was polite and accommodating, she was extremely apologetic for the issues we had, so can’t fault her. Once the misses and I had go the key and went to room number 1 the lock mechanism didn’t work with either keys( even went to have them programmed again), the staff assigned ins a different room as she saw on the camera that we were still having the issue. Room number 2, keys work, but once inside the room was never cleaned, bed not made, trash in the can, etc. Once we got the 3rd room, I guess the third times the charm” saying is true, because we have success. The room was nice and clean, and plenary of room. Now like I said this was just a bed for an early morning surgery, so didn’t do much.
Stayed 1 night in Dec 2024

8/10 Good

Emily

Travelled with family
Liked: Staff & service
The positive: The man working when we checked in was very friendly, helpful and professional. The negative: pubic hairs in the wash clothes and shower wall. The pillows are litterally toddler sized.
Stayed 1 night in Dec 2024

8/10 Good

Francesco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good locationd and good room clean
Stayed 4 nights in Dec 2024

4/10 Poor

Ramandeep

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room assigned to us had few dirty upholstery and the latch to bathroom door did not close. Microwave was dingy and had no coffee machine.
Stayed 2 nights in Dec 2024