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Comfort Inn & Suites Houston Key-Katy

2.5 star property

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Photo gallery for Comfort Inn & Suites Houston Key-Katy

Lobby
Lobby
Indoor pool
Premium bedding, pillow-top beds, in-room safe, desk
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
22025 I-10 at Mason Road, Katy, TX, 77450
  • Katy Grand
    ‪2 min drive‬
  • Typhoon Texas
    ‪4 min drive‬
  • Katy Mills Mall
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪48 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking (Efficiency, Upgrade)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking (Efficiency, Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Business Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite, Accessible, Non Smoking (1 King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Business Suite, Accessible, Non Smoking (1 King Bed)

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Non Smoking (1 King Bed, Efficiency, Upgrade)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Non Smoking (1 King Bed, Efficiency, Upgrade)

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Business Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking (2 Queen Beds)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Non Smoking (2 Queen Beds)

  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

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About this property

Comfort Inn & Suites Houston Key-Katy

Hotel in Katy with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area.
Comfort Inn & Suites Houston Key-Katy offers 89 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 36-inch plasma televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Houston Key-Katy. During your stay, you'll be within walking distance of Andretti Karting and Games. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Katy Mills Mall and 6 minutes from Typhoon Texas
Comfort Inn & Suites Houston Key-Katy offers its guests an indoor pool and a fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Inn & Suites Houston Key-Katy. Free self parking is available.

This Katy hotel is smoke free.

Guests are served a free self-service breakfast daily from 6:00 AM to 9:00 AM.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch plasma TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 40.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 40.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn West Katy
Comfort West Katy
Comfort Inn Houston Key-Katy
Comfort Houston Key-Katy
Comfort Inn Suites Houston Key Katy
Comfort Inn & Suites Houston Key-Katy Katy
Comfort Inn & Suites Houston Key-Katy Hotel
Comfort Inn & Suites Houston Key-Katy Hotel Katy

Comfort Inn & Suites Houston Key-Katy Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 439 out of 952 reviews
Rating 8 - Good. 254 out of 952 reviews
Rating 6 - Okay. 117 out of 952 reviews
Rating 4 - Poor. 66 out of 952 reviews
Rating 2 - Terrible. 76 out of 952 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Cigdem

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved the room from orbitz (expedia). during reservation, they did not notify that there was a renovation going on. Because of that there was not breakfast even though I reserved as breakfast included. I asked to cancel my reservation due to no breakfast. But the staff on the reception said that this should be done before 24 hours earlier. How should I have known that there was renovation and no breakfast before I arrived the hotel and processed my reservation. That was so stupid.
Stayed 1 night in Mar 2025

4/10 Poor

ravikishore

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Under renovation
Stayed 1 night in Mar 2025

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Zero of their listed amenities and perks were available due to construction. No breakfast, no pool, and no gym. When I asked if they were giving discounts or rebates they said they would ask the manager, and never did. I understand remodeling and things like that, but don't make it out to be your customers problem that you can't fulfill your promises.
Stayed 2 nights in Feb 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean, comfortable, and up to date. Staff was very nice and helpful. They are renovating right now so they are working on the lobby, etc. it will be beautiful when completely finished. I would stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Nyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Nyne

Travelled with family and small children, Business traveller
Liked: Amenities
EVERY STAFF MEMBER DOES THEIR JOB TO PERFECTION WITHOUT QUESTION! MY GUY JAY IS DEFINITELY TOP TIER!!
Stayed 2 nights in Feb 2025

2/10 Terrible

Britany

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Steven

Stayed 3 nights in Feb 2025

6/10 Okay

Desmon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Naomi

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We were unaware of the extant renovations of the property before checking into the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

paula

Stayed 4 nights in Feb 2025

4/10 Poor

Erminda Soledad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!!

Amazing, comfortable, staff is wonderful, housekeeping is awesome!!
Stayed 1 night in Feb 2025

10/10 Excellent

Sima

We came under renovations for pool and breakfast they doing something nice. But it takes weeks
Stayed 1 night in Feb 2025

4/10 Poor

Monica

Disliked: Property conditions & facilities

Cluttered however the hotel attendant Jay was grea

The hotel app said they would have free breakfast. This was not true the hotel was going through renovations ad it was a mess
Stayed 1 night in Feb 2025

2/10 Terrible

Ivan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Misinformation

There was no notice this hotel is under construction. The lobby bathrooms were so filthy they appeared not to be cleaned ever. The front desk was nice and the room was clean. The hotel offered free breakfast and that was out due to construction. The indoor pool and the hot tub were out of service. I told myself to stop using hotels.com and book straight through corporate sites for this reason. I guess I will just delete this app.
Stayed 1 night in Feb 2025

4/10 Poor

Mariel

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
On the website was advertised as breakfast including and they are under construction they have no breakfast available that’s one of the things I look on a hotel
Stayed 1 night in Feb 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort

Katy stay

Pool was dirty and not available for use. No coffee available at night in the lobby. Doors to rooms were extremely squeaky, need maintenance.
Stayed 4 nights in Feb 2025

8/10 Good

Eric and Olpher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Eric and Olpher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Very roomy. Super comfortable bed. Plenty of parking. Good complimentary breakfast. Coffee station, mini fridge, and microwave in the room. If I find myself needing to spend the night in this area, I'll definitely stay here again.
Stayed 1 night in Feb 2025

2/10 Terrible

Ruben

My vehicle got broken into
Stayed 1 night in Jan 2025

6/10 Okay

Twyla

Liked: Cleanliness, staff & service, property conditions & facilities

Disappointed

It was. a 90 degree day. When we arrived the ac was off. We turned it on and went to dinner and when we returned the room was cooler but still warm and stuffy. We turned the temp down a little more before going to bed but the room never cooled down. I assume the ac has issues, I woke up numerous times due to the temperature of the room.
Stayed 1 night in Feb 2025

6/10 Okay

Luis Emir

The place is quite good, clean
Stayed 1 night in Feb 2025