Comfort Suites Channelview - Houston East

2.5 star property

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Photo gallery for Comfort Suites Channelview - Houston East

Lobby
Free daily buffet breakfast
Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, cots/infant beds, free WiFi
Exterior
Suite, Multiple Beds, Accessible, Non Smoking | Desk, iron/ironing board, cots/infant beds, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
15813 2nd Street, Channelview, TX, 77530
  • Place, Port of Houston
    ‪4 min drive‬
  • Place, East Houston Regional Med Center
    ‪5 min drive‬
  • Place, Advanced DIagnostic Hospital and Clinic East
    ‪5 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgraded)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking (Upgraded)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Channelview - Houston East

Hotel with free breakfast, near Port of Houston
This smoke-free hotel features an outdoor pool, coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Comfort Suites Channelview - Houston East offers 70 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. Flat-screen televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Channelview - Houston East. During your stay, you'll be close to Port of Houston. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • 5 minutes by car from Port of Houston and 11 minutes from San Jacinto Mall
Public spaces have free WiFi and wired Internet. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Comfort Suites Channelview - Houston East also features an outdoor pool, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Channelview hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9 AM and at the weekend from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Comfort Suites Hotel Channelview
Comfort Suites Channelview
Comfort Suites Hotel
Comfort Suites Channelview
Comfort Suites Hotel Channelview

Comfort Suites Channelview - Houston East Reviews

Reviews

6.8
Rating 10 - Excellent. 184 out of 457 reviews
Rating 8 - Good. 71 out of 457 reviews
Rating 6 - Okay. 48 out of 457 reviews
Rating 4 - Poor. 51 out of 457 reviews
Rating 2 - Terrible. 103 out of 457 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Area was ok, but room was horrible
Stayed 3 nights in Oct 2025

2/10 Terrible

Hector, Chanelview

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Flor E.

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check in staff was very kind and try to help with the limited resources. Not enough key cards. No towels No breakfast Elevator won't stop at your floor. Toilet clogged need to change room. Not enough water pressure at the shower. Sofa stained and smell like pee. The few towels that we got were stained. Pillows smelly. In general Hotel need a lot of update and maintenance.
Stayed 1 night in Oct 2025

4/10 Poor

Jaime

Disliked: Cleanliness, property conditions & facilities, room comfort
There no towels in our room,NO breakfast,not even coffe in our room and the hotel looks neglected, there is no maintenance
Stayed 1 night in Oct 2025

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First the receptionist couldn't find my reservation I had to call and HOTELS.COM SAID THERE WAS NO PROBLEM... BUT THE RECEPTIONIST CONTINUED TO TALK ON HER CELL PHONE.... THEN I RESERVED A SUITE KITCHENETTE AND SHE SAID THAT THERE IS NO KITCHEN IN THE ROOM AND THE AC IS BROKEN. PLUS SHE SAID THEY DONT SERVE BREAKFAST.... SO O vER ALL it was faulse advertisement... And she never was Able to check me inn... And she was supposed to cancel my reservation... But I see she didn't....
Stayed 2 nights in Oct 2025

10/10 Excellent

Bernabe

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Julian, Galena Park

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 1 night in Oct 2025

10/10 Excellent

Brigit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Brigit

Stayed 2 nights in Sep 2025

2/10 Terrible

Cathy, Jonesboro

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me say this place needs to be shut down, close and demolished. There were no amenities at all. When I say none, no breakfast, no washer nor dryer, hell there was no ice machine. The place was dirty. The carpet in the room was damaged and dirty, kept my shoes on at all times. Elevator was iffy it stopped while going up. If you were not back by 11:00pm you were locked out of the hotel. There was a hand written note that said called this number once the doors were closed and locked. The person at the front desk was always gone with a sign that said be back in 20 minutes. The TV remote had no batteries. The wifi would go in and out. You could not use it after midnight. The room didn't smell, low pressure on the water that did not get hot. If you took a shower at night there was no hot water. Everyone had used it all up. I had 3 visitors, (roaches). I didn't invite them in, but I did introduce them to the toilet. To advertise as a non smoking hotel on Friday and Saturday you can smell cigarettes and pop smoke when you got off the elevator. You can stay here at your own wrist.
Stayed 4 nights in Sep 2025

2/10 Terrible

HOMERO, Brownsville

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible, the room smells bad like on foot, the beds smelled dirty, there were cockroaches, the refrigerator was dirty with food...
Stayed 2 nights in Sep 2025

2/10 Terrible

sonya

Travelled with family
Disliked: Staff & service
Upon entering there was a roach on the dresser. One small towel and one large towel. Went down to the desk Anna asked for more towels only to be given another large towel and a bath mat. The toilet would not flush or even fill with water. Other than that the bed and pillows were really comfortable but had a few stands on the comforter.
Stayed 1 night in Sep 2025

2/10 Terrible

Cathy, Jonesboro

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and iron board were the only amenities they had. Dirty carpet, dirty room, no breakfast of any kind, no washer nor dryer, no snack area on the property at all, no ice machine nor ice anywhere on the property. No hot water and the pressure was low. I have seen about 3 roaches so far. The room did not seem. Thank God for that.
Stayed 3 nights in Sep 2025

2/10 Terrible

Gil

Stayed 2 nights in Sep 2025

8/10 Good

Connie

Travelled with family
Liked: Staff & service
The website said the hotel had a buffet breakfast,they have no breakfast at all. No blow dryers in room.,toilet seat was broke, room smelled like mold. There was a coffee pot but no cups.
Stayed 1 night in Sep 2025

2/10 Terrible

Emmanuel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel because it advertised as a buffet breakfast and it was convenient since we were traveling with 3 kiddos and upon check in we were informed they stopped serving breakfast last week, would have been nice to know beforehand. The room we got was a suite it was big but it was in bad condition, the couch had rips and tears in it and the walls looked like they needed work. Later in the day our toilet got clogged (must have been by a previous guest because we had issues with it on the first flush) my husband went downstairs and was told they didn’t have maintenance and the lady at the front desk told my husband that he needed to unclog it himself then she told him she would come up to do it for us, that never happened we had to go downstairs to use the bathroom before going out to town. While we were away my husband called up there to see if they fixed it or if they could change our room, we were told they would take care of it, 5 mins later we get a call that it’s fixed not sure why it took them that long to get to it honestly. Also, the whole lobby area is hot and humid, the ice machines do not work and the gym isn’t even a gym. I would never stay here again
Stayed 2 nights in Sep 2025

8/10 Good

Norma and Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The mexican lady was aweso.e but the other 2 girls was unprofessional. I could smell Marijuana on them and one of them stayed outside all the ti.e.
Stayed 2 nights in Aug 2025

2/10 Terrible

Aone

Disliked: Cleanliness, staff & service, property conditions & facilities
Broken shower head. Room was not cleaned thoroughly.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

No breakfast,

Stayed 2 nights in Aug 2025

2/10 Terrible

Fidel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches crawling on the walls. Dirty spots everywhere
Stayed 3 nights in Aug 2025

10/10 Excellent

Rashonski, Port Neches

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

10/10 Excellent

Janie

Stayed 1 night in Aug 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
There was nothing to like abiut this property. When i went to my roomthe door was ooen, uponentering the room the bed was a mess and the room smelled like someone had been smoking in it. My family needed to get ready for a wedding and there was no towels. The hotel wanted to move me to anither room ut it was notnuceand the shower had mold in it. I stayed at the room while they went to the weddingand had to fight the roaches. Ladies walking around downstairs selling themselves. When my family got back checked iut the hoteland left. I dont know if other Comfort Suites are this nasty but i would not recommend this one to someone I dont like.
Stayed 1 night in Aug 2025

4/10 Poor

Carmena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this property, after making complaints and reaching out to manager, to resolve the issue, he told me he would call me back in a couple hours and it’s been a couple days and he hasn’t reached back out to me and not answering calls at the property.
Stayed 2 nights in Aug 2025

6/10 Okay

Anthony

Disliked: Staff & service
Stayed 7 nights in Aug 2025