2/10 Hirveä
Titoria
Matkusti ryhmän kanssa
10.4.2025
I booked a King room . When I arrived I was told the elevator was broken and we would have to walk to the 3rd floor …and there were no king rooms available . We were given a two bed room but it smelled horrible room 152 . She then gave us room 306 on the third floor with a working elevator!!! So idk what happened to why could get what we booked for . At about 4 n the morning we discovered the toilet did not flush and advised the supervisor of my concerns early that morning .When we checked out I called Expedia bc my stay had issues they called the supervisor and she denied me voicing my problems and told me that a man checked me in and not a woman .. she the released the call in my face .. little did she know was the Expedia was on the three way call and heard everything. I am currently on hold with with Bonvoy to file a complaint.
Titoria
Yöpyi 1 yön huhtikuussa 2025