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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Exterior
Creator video - submitted by Globe Trotting with Kay
Lobby sitting area
Bar (on property)
Down duvets, cots/infant beds, WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
5353 Westheimer Rd, Houston, TX, 77056
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, The Galleria
    ‪5 min walk‬
  • Place, Richmond Avenue
    ‪10 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Mobility Accessible, Balcony

Down duvets, cots/infant beds, WiFi, bed sheets

Suite, 2 Queen Beds, Mobility Accessible, Balcony

7.8 out of 10
Good
(6 reviews)
  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Balcony

Down duvets, cots/infant beds, WiFi, bed sheets

Suite, Multiple Beds, Balcony

7.4 out of 10
Good
(26 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Balcony

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, Multiple Beds, Balcony

7.8 out of 10
Good
(34 reviews)
  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Mobility Accessible, Refrigerator & Microwave

Down duvets, cots/infant beds, WiFi, bed sheets

Suite, 2 Queen Beds, Mobility Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(6 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Down duvets, cots/infant beds, WiFi, bed sheets

Room, 1 King Bed

8.6 out of 10
Excellent
(123 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Down duvets, cots/infant beds, WiFi, bed sheets

Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(48 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

Down duvets, cots/infant beds, WiFi, bed sheets

Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

8.0 out of 10
Very good
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Down duvets, cots/infant beds, WiFi, bed sheets

Room, 2 Queen Beds

8.6 out of 10
Excellent
(85 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible

Down duvets, cots/infant beds, WiFi, bed sheets

Room, 1 King Bed, Mobility Accessible

7.8 out of 10
Good
(9 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Hearing Accessible (Mobility and Hearing)

Down duvets, cots/infant beds, WiFi, bed sheets

Room, 2 Double Beds, Hearing Accessible (Mobility and Hearing)

7.4 out of 10
Good
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Mobility Accessible, Balcony

Down duvets, cots/infant beds, WiFi, bed sheets

Suite, 1 King Bed, Mobility Accessible, Balcony

8.6 out of 10
Excellent
(9 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Mobility Accessible King Room with Tub

Down duvets, cots/infant beds, WiFi, bed sheets

Mobility Accessible King Room with Tub

  • Sleeps 2

View all photos for Mobility Accessible King Room with Roll in Shower

Down duvets, cots/infant beds, WiFi, bed sheets

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Mobility Accessible King Suite With Tub

Living area | 60-inch LED TV with satellite channels, Smart TV, pay films

Mobility Accessible King Suite With Tub

  • Sleeps 3

View all photos for Mobility/Hearing Accessible Two Double Room with Tub

Down duvets, cots/infant beds, WiFi, bed sheets

Mobility/Hearing Accessible Two Double Room with Tub

  • Sleeps 4

View all photos for Mobility Accessible Two Queen Suite with Tub

Down duvets, cots/infant beds, WiFi, bed sheets

Mobility Accessible Two Queen Suite with Tub

  • Sleeps 5

View all photos for Mobility Accessible Two Queen Suite with Roll in Shower

Down duvets, cots/infant beds, WiFi, bed sheets

Mobility Accessible Two Queen Suite with Roll in Shower

  • Sleeps 5

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, 1 King Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(59 reviews)
  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

King Room With Balcony

  • Sleeps 2

Guest Room With 2 Queen Beds, Living Room, Sofabed And Kitchen

  • Sleeps 5

2 Queen 1 Bedroom Suite-Sofa Bed In Living

  • Sleeps 5

1 King Bed-Tub Or Shower

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 2

Suite With Two Queen Beds

  • Sleeps 5

King Suite With Balcony

  • Sleeps 4

View all photos for One Bedroom King Suite

Coffee/tea maker, cookware/dishes/utensils

One Bedroom King Suite

  • Sleeps 5

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About this property

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. An area shuttle is free. Other amenities include a bar/lounge, WiFi in public areas and valet parking. Housekeeping is available on request.
DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers 476 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. 60-inch LED televisions come with premium satellite channels and pay-per-view films.

Bathrooms include baths or showers and complimentary toiletries. This Houston hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel & Suites Houston by the Galleria. During your stay, you're just a quick walk from The Galleria. Features include a free area shuttle, plus an outdoor pool and a restaurant.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Westheimer Road and 11 minutes by car from MD Anderson Cancer Center
  • Free local-area shuttle service
  • Pets welcome for a fee
DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A business centre and 8 meeting rooms are available. Event space at this hotel measures 9202 square feet (855 square metres) and includes conference space. A terrace, multilingual staff, and coffee/tea in common area are also featured at DoubleTree by Hilton Hotel & Suites Houston by the Galleria. A free area shuttle within 3 miles is available. Parking is available for a fee.

This 4-star Houston hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
On-site venue – This restaurant specialises in American cuisine and only serves breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 miles
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 32 per night)
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 27.01 for adults and USD 13.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • 9,202 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 1980
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • 0.70 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 27.01 for adults and from USD 13.50 for children
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Covered self-parking fee: USD 32 per night (in/out privileges)
  • Valet parking fee: USD 46.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email 48 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in October and close in April.
  • Pool access available from 6:30 AM to 10:00 PM
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Suites Hilton Aparthotel
DoubleTree Suites Hilton Aparthotel Houston Galleria
DoubleTree Suites Hilton Houston Galleria
DoubleTree Suites Houston Galleria
DoubleTree Suites Hilton Houston Galleria Hotel
Doubletree Hotel Houston
Doubletree Houston
DoubleTree Hilton Hotel Houston Galleria
DoubleTree Hilton Houston Galleria
DoubleTree by Hilton Hotel Suites Houston by the Galleria

DoubleTree by Hilton Hotel & Suites Houston by the Galleria Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2085 out of 3661 reviews
Rating 8 - Good. 644 out of 3661 reviews
Rating 6 - Okay. 431 out of 3661 reviews
Rating 4 - Poor. 235 out of 3661 reviews
Rating 2 - Terrible. 266 out of 3661 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

TIFFANY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the breakfast came with the deal but no. Very disappointed… I wasn’t allowed to veiw of what was available for$22
Stayed 3 nights in Dec 2025

4/10 Poor

Tiffany

Stayed 4 nights in Nov 2025

2/10 Terrible

Humna

Stayed 4 nights in Dec 2025

8/10 Good

Yuwei, Fremont

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2025

6/10 Okay

Alecia

Stayed 3 nights in Dec 2025

10/10 Excellent

CHRISTOPHER

Stayed 3 nights in Dec 2025

10/10 Excellent

Diego

Stayed 1 night in Dec 2025

10/10 Excellent

Lucy

Stayed 2 nights in Dec 2025

10/10 Excellent

Alex

Liked: Cleanliness
Great
Stayed 2 nights in Dec 2025

6/10 Okay

Man-Yin

Travelled with family
Disliked: Property conditions & facilities
Our room on the 15th floor had some nasty stains on the couch. We asked to be moved to another room which wasn’t any better. There were stains on the couch, stains on the dining chairs, light bulb was out, it was dark and musty and the windows were covered with moss or some green stuff on the outside. Seems like they never clean the exterior of the windows. The room sleeps 5 but they only gave us 2 bath towels. Go figure. The hallways smelled of very strong potpourri scent. They compensated us with free breakfast but the hotel rooms really needs an update. Location is great by the Galleria.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

4/10 Poor

Yota, Boca Raton

Disliked: Cleanliness, property conditions & facilities
The hotel needs to be updated
Stayed 3 nights in Dec 2025

10/10 Excellent

christye

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Dec 2025

10/10 Excellent

Josie l Dominguez

Stayed 2 nights in Dec 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything exceeded our expectations
Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great option
Stayed 4 nights in Dec 2025

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice and friendly. We had a great stay. Thanks!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Tejah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean,
Stayed 3 nights in Dec 2025

10/10 Excellent

Carlos Ramon

Stayed 3 nights in Dec 2025

8/10 Good

Ebane, Lake Jackson

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great check-in experience. The associate was very personable. The room was a great size and overall clean, our only issue was the aged couch that had a few spots in it.
Stayed 1 night in Dec 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Perfect private room. Kitchen and all, definitely worth the stay
Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Stayed 1 night in Dec 2025

10/10 Excellent

Ahmed Taha

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at the DoubleTree by Hilton Hotel & Suites Houston by the Galleria. From the moment I arrived, the staff was welcoming, professional, and genuinely hospitable — and of course, the signature warm cookie was a great way to start my visit. My room was spacious, clean, and very comfortable, with a great layout that made it feel more like a mini-suite than a standard hotel room. The location is excellent, just steps from the Galleria and close to dining, shopping, and major attractions, which made getting around the city very convenient. The amenities were also impressive, especially the fitness center and pool area, which were both well-maintained and relaxing. Overall, my stay was smooth, comfortable, and enjoyable from start to finish. I would definitely stay here again and highly recommend this hotel to anyone visiting Houston.
Stayed 4 nights in Nov 2025

10/10 Excellent

Talmadge

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I recently stayed in Room 1217, and while the staff was friendly and the room was generally clean, I encountered a significant maintenance issue that needs urgent attention. ​The hot water system in this specific room is incredibly slow. On multiple occasions, I had to run the shower for 20 minutes or more before the water became even remotely warm. This is not only a major inconvenience when trying to get ready in the morning, but it is also a staggering waste of water. ​I would strongly suggest that the maintenance team examines the plumbing or the mixing valves for the 12th floor. Until this is resolved, I would recommend future guests double-check the water temperature upon check-in or request a different room. ​I hope the management takes this feedback seriously, as it’s a frustrating flaw in an otherwise pleasant hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location.
Stayed 2 nights in Dec 2025

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