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Extended Stay America Suites - Houston - Galleria

2.5 star property

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Photo gallery for Extended Stay America Suites - Houston - Galleria

Lobby
Pool
Desk, laptop workspace, blackout curtains, iron/ironing board
Fitness facility
Pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
2500 McCue Road, Houston, TX, 77056
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, The Galleria
    ‪2 min walk‬
  • Place, River Oaks District
    ‪12 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Studio, 1 King Bed with Sofa bed, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Studio, 1 Queen Bed with Sofa bed, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Refrigerator & Microwave

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Queen Bed with Sofa bed, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Suite, 1 Queen Bed with Sofa bed, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Extended Stay America Suites - Houston - Galleria

Coffee/tea in a common area, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided.
Extended Stay America Suites - Houston - Galleria offers 146 air-conditioned accommodations with an iron/ironing board and blackout curtains. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels.

During your stay at Extended Stay America Suites - Houston - Galleria, you're just a quick walk from Westheimer Road. Free breakfast, free WiFi in public areas and laundry facilities are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Amenities include laundry facilities, a lift and coffee/tea in a common area
  • Steps from Westheimer Road and a 3-minute drive from Memorial Park
  • Pets welcome for a fee
Free breakfast is served daily. WiFi is free in public spaces. Extended Stay America Suites - Houston - Galleria also features coffee/tea in common area, laundry facilities, and a lift. A complete renovation of Extended Stay America Suites - Houston - Galleria was completed in December 2023.

This Houston hotel is smoke free.

Guests are served a free on-the-go breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 2001
  • Renovated entire property - December 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Extended Stay America Suites - Houston - Galleria Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 74 out of 152 reviews
Rating 8 - Good. 23 out of 152 reviews
Rating 6 - Okay. 27 out of 152 reviews
Rating 4 - Poor. 12 out of 152 reviews
Rating 2 - Terrible. 16 out of 152 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel overall
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the fast and easy check in and staff is very attentive
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elam

Liked: Cleanliness, staff & service, amenities
The room was amazing!! Enjoyed my 2 days there!! Will stay there again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jory

Liked: Cleanliness, staff & service, amenities
Rooms were very clean and spacious. Only thing i wish is for a full breakfast haha
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Near Galleria
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, amenities
Great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

horacio

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff but breakfast is non existent just fyi.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a safe neighborhood. Can easily walk to the largest mall in Texas. The Galleria. Lots of shopping and food options close by. The room was very clean and well maintained. The staff was super attentive. Traffic in Houston is insane so having so many conveniences nearby it really wonderful. We stayed 3 days 2 nights.
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Wesley

Disliked: Staff & service, amenities
Hot tub was freezing cold, breakfast was really lame as well.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kavossier

Liked: Cleanliness, staff & service, amenities
What stood out most was the staff. Dom made my Valentine’s Day check-in smooth and welcoming, and every interaction since—from morning to noon to overnight staff—has been genuinely kind and professional. The room was clean, quiet, and comfortable. A place that truly makes guests feel valued.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Room was good. big! Bed and pillows were good. It was quiet and very clean. Kitchen was bare and micro did not work. Overall good for 1 nite stay.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Mariia

Disliked: Amenities, property conditions & facilities
The staff is polite. But the rooms have a strange smell. And the bed linen is already worn out and needs to be replaced.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Diego Cesar Valdez

No breakfast available only coffee and snacks
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Ben

Disliked: Property conditions & facilities
the staff was great but the rooms were sketchy. no breakfast.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Denny

Liked: Cleanliness, staff & service, property conditions & facilities
Gym was limited. Breakfast was almost non-existent. Rooms were clea . Staff at night and on checkout were amazing. My first room 6 cards later I never did get into the room but checkin lady was great.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Robert

Disliked: Staff & service, amenities, property conditions & facilities
Motel like with a funky lay-out inside the room. Overall does not match the surrounding area. Pictures provided on page do not reflect property.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Carolina

Liked: Cleanliness, amenities, property conditions & facilities
Don't fall for the "breakfast included". There was no coffee by 7 am and the "breakfast" is just an oatmeal pack, a prepackaged muffin and a trail bar. The rooms were clean and spacious and the bed was comfortable, they do give you 4 pillows but they are super "pillowy" so they would deflate when you put your head on the pillow. They could definitely improve breakfast and get 5 starts.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property was fine, the first night of my stay a lady was yelling and ranting for over an hour, woke me up and the second night, around 3 am, very loud music playing. Not sure what rules or guidelines the property has now
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Nick

Difficult to find staff to help you and facility is in the middle of transition, so there were some disappointments.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Cameron

Disliked: Staff & service, amenities, property conditions & facilities
Extremely poor - coffee was stale and no milk or cream for coffee just
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Paula

I woke up feeling I'd suffered some type of non consensual electroshock treatment in that horrible hotel bed that bit me while I "slept". It should be investigated.
Stayed 2 nights in Feb 2026